52 comments found.
can I keep header fix on top ? like i don’t want it to be there after scroll. Is that possible ?
Hi, please, write to support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support
Thanks. Regards
ok. Can i remove more button over cursor from services list page which comes when we hover over services grid section
Hi, replied to your mail. Please, check.
Thanks.
i have not received any mail
Please, write to support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support or to our email: beshleyua@gmail.com and I will resend you a letter.
Thanks. Regards
Is there any option where the logo color (LOGO A) is changing as per the section background color. If Background color is black then A is white else Black?
Hi, yes, logo and navbar is automatically changed by each background color.
Thanks. Regards
I have use your Dummy data import option. All design as per your dummy data, the logo color is changing is per the background color but only on your pre designed option. When I add new section with black background color then on that perticular section logo color still in black.
Hi, please, write to support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support
Thanks. Regards
In the blog heading the tag is been showing h2 how can I change to h1
Hi, please, write to support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support and we will send you detailed instructions.
Thanks. Regards.
i keep getting this message when i try install the demo content “There are no predefined import files available for this theme. Please upload the import files manually below.” and i can’t find the filles.. please help !
Hi, replied to your support ticket with detailed instructions, on how to activate theme, plugins and import demo content. Please, check.
Thanks. Regards
Before buying question: I’ve got much more portfolio items with different category (or tag). Could it be possible to filtering portfolio by category or tag?
Hi, no, filter option is not available in portfolio at this moment.
Thanks. Regards.
Great theme! Are there any PSD / Figma / Xd files available for client mock ups?
Hi, PSD / Figma not available.
Thanks.
Hi, i just bought the theme, and i have a problem to import the demo, i already sent to you a message ( to support) , i’m waiting your response
Hi, we already replied to email: admin@tech….
Please, check your mailbox.
If you not received it, please, write to our email: beshleyua@gmail.com and we will reply to you.
Thanks. Regards
I like this theme and i might want to buy it. is it possible to get good google speed score though? the demo scores pretty rough
Hi, you can use plugin WPRocket or free analog to improve google page speed score.
If you have any questions, please, write to support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support
Thanks. Regards
Hello, I have tried to disable the preloader completely from the entire website and it always appears.
How do I disable it?
Hi, please, check if you have installed the latest version of Ashley theme v1.3.0.
Then, to disable the preloader, Go to Dashboard -> Ashley Options -> Preloader -> set “Hide Preloader” -> Yes.
Please write to support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support
Thanks. Regards.
Does it support custom fonts?
Hi, yes, after purchase, please write to support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support
And I will send you detailed instructions on how to disable Google Fonts and add Local Font on your website instead.
Thanks. Regards.
how do I import the demo home pages?
Hi, please, write to support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support and we will send you detailed instructions.
Thanks.
Hi, Does Elementor Page Builder have a library of ready-made layouts? Thanks
Hi, please, write to our email: beshleyua@gmail.com or support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support and we will send you instructions.
Thanks.
Your support team is really fast, I have recently continued the chat. Please help me…...
Hi, replied to your mail. Please, check.
Thanks.
Hii, Please reply, I have asked 3 questions.
Hi, replied to your mail. Please, check.
Thanks.
Can i use this for E-commerce project?
Is this multi language ready? I need website in 3 languages
Hi, yes, Ashley theme is compatible with WPML plugin and free Polylang plugin for multi language.
Please, write to support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support and we will send you instructions.
Thanks.
Hi, Can I change the animated shape in the website background?
Hi, I can help you change the color or hide this animation using custom css. Please, write to support here: https://themeforest.net/item/ashley-creative-portfolio-wordpress-theme/50680331/support
Thanks. Regards.
Thanks, I wrote to the support team.
Hi, I am having real hard time fixing the menu popup and footer. I am unable to modify the content nor am I able to edit the links. Your video tutorial does not show how to edit links of these menus. Can you please help
Hi, replied to your mail.
Please check.
Thanks.
Hello I have a few Pre-purchase questions.
1. Do I need to purchase Elementor PRO or any third party plugin(s) separately to get this theme to fully function as in the demo?
2. Is there any way I can have the homepage top image banner to be interactive something similar to this one? https://shorturl.at/GKQRZ
3. I would want to add some motions (Scroll-bound animation) similar to this https://codepen.io/irinainina/pen/yLxYBKo to the website. is this possible with your theme?
Thank you Webcart
Hi,
1. Ashley theme is fully created via Elementor Free version, Pro plugin version is not required to use the theme. ACF Pro plugin is bundled with the theme.
2. No. You can check all available home pages here: https://ashley.bslthemes.com/
3. If you need add custom HTML code to page: use elementor widget “HTML”: https://elementor.com/help/html-widget/ and for custom css and js use plugin such “Simple Custom CSS and JS”.
Thanks.
AMP Compatible ?
Hi, we not tested Ashley theme with AMP plugin. Also, we used Elementor and it’s not 100% compatible with AMP ( https://elementor.com/help/enable-amp/ )
Thanks. Regards.
