189 comments found.
Hey. I like your theme so much. But I will use it for a ceramic store. When will your ceramic template arrive? Thanks.
Hello,
Our developers are working on it. This demo will be released in about a month.
Thanks.
This theme is really great. After seeing the introduction, I want to buy one. But I have a question, can I import pictures or videos for product reviews? If so, is there a demo file? This is very important to me, I have a lot of customer review pictures.
Hello,
Currently, the theme doesn’t support importing pictures or videos for product reviews. What plugin did you use for this feature?
Thanks.
woocommerce-photo-reviews plugin, address: https://codecanyon.net/item/woocommerce-photo-reviews/21245349 There is also this plugin: Smart Product Review For WooCommerce Address: https://codecanyon.net/item/smart-product-review-for-woocommerce/34271561 Both plugins support uploading images and videos, and support importing images and videos through csv tables
If you exported your reviews using this plugin, you should also use it for importing them.
Thanks.
How many websites can use with the theme?
Hello,
One purchase of Ecomus allows you to use the theme on one finished site. If you need to use it on a second site, it requires you to make a second license purchase.
Thanks.
Can i have custom product tabs? Also, can the user add and subtract number of pieces on checkout page?
Hi,
1. The theme supports custom product tabs. You can read our documentation here https://wpecomus.com/doc/#/product-page/product-tabs 2. Currently, user can’t add and subtract number of pieces on checkout page. We will recheck and improve it in near future if possible
Thanks.
Thank you for the input, The second part requires plugin, and i have been using a plugin for it in so many clients websites too; would be a welcome addition to this awesome theme.
Thank you
How to add custom mega menu designed in elementor? Also top bar menu is not working.
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as soon.
https://drfuri.ticksy.com/Thanks.
i want to install Electronics demo in Wordpress.Please Guide me.
Hello,
Please read our documentation to import the demo you want
https://wpecomus.com/doc/#/installation/import-demoThanks.
how to install your demo templates in wordpress
Hello,
Please read our documentation to import the demo you want
https://wpecomus.com/doc/#/installation/import-demoThanks.
Hello,
How to Setup Product Countdown on variable product?
Thanks
Hello,
You can configure the variation product like a simple product.
https://wpecomus.com/doc/#/product-page/countdown-productThanks.
Hey, thanks for the fast reply but no, I can’t. Check the link: https://snipboard.io/RNbUye.jpg
I do not have the same option as on the simple product.
Thanks
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as soon.
https://drfuri.ticksy.com/Thanks.
hello all when i upload buy once or subscribe plugin the theme faced critical error
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as soon.
https://drfuri.ticksy.com/Thanks.
Hopefully You’re willing to add compatibility with some advanced membership plugin to sell memberships (full access to product(s)/categorie(s)/Post(s)/..., based on monthly/yearly/lifetime plans).
Also Consider Please Adding compatibilty with a good Wallet Plugin to be able to top-up and checkout with wallet balance).
Hi,
Thank you for a suggestion. We will research and improve it in near future
Thanks.
in minicart, when display “people also bought” section, maybe would be better with “add to cart” button or checkbox, so buyer will add it and continue checkout. as per now, even if he likes an item, he has to go out for it, and this is not very helpful with upsells
Hello,
From version 1.5.0, the theme supports this feature. You can see the option below
https://prnt.sc/EuRHbMq9MZdcThanks.
When will the jewellery demo release? What’s the eta?
Hello,
Our development team is currently enhancing the theme with additional demos. Expect frequent updates as we strive for an imminent release. Please follow our updates for the latest developments.
Thanks.
Please don’t forget to update the changelog page. A new version is coming out but we can’t see what’s updated here. I wish you good work, Your theme is perfect and fast.
Currently the changelog still shows version 1.6.1. Please update here before updating the theme.
We updated it. Please check it again
Thanks.
Hi, I am amazed with the features and design of this theme, I will be purchasing it very soon.
In the meantime, I would be very grateful if you could answer the following:
1. Question: Does this theme offer the possibility to configure “Product Bundles”? (I have only found the basic option of grouped products in the demo).
2. Request: It would be great if Ecomus offered the possibility to sell wholesale productos (not many themes offer this) with native compatibility, for example, with the WholesaleX plugin. https://getwholesalex.com/
Thank you.
Thank you for your contact
We will research these features and improve them in near future
Thanks.
Heya,
Is it possible to change the free shipping bar to a so-called ‘discount progress bar’?
For example: With an order value of $10 the customer gets 10% discount, with an order value of $25 the customer gets 20% discount. And that you then see in the progress bar: Spend another $5 for 10% discount. And when that is full, that the customer sees the following order value: order another $15 for 20% discount.
Hello,
Unfortunately, this feature isn’t currently supported by the theme. We’ll explore the possibility of adding it in future updates.
Thanks.
I purchased the theme for my client’s website nacaocabra.co.za however it’s keep showing 503 error and it’s costing the client so much money…when we reach out to the SP and they are saying The 503 errors is due to your site using up more resources then it should be. You will need to check, identify and correct errors on your site. You will also need to identify what is using up the resources on the site and fix this as well.
Please assist we can share Log in details because this is a serious matter.
Hello,
Thank you for your feedback. Our team has received your ticket and is currently investigating the issue. We will provide updates on your ticket soon.
Since version 1.3.0, 1.4.1 and 1.4.2, when the product is added to the cart, the free shipping bar does not load at once. I have to update and refresh the browser several times for it to load, this did not happen in version 1.2.2.
Hello,
Thank you for your feedback. Please open a ticket on the support site and share your website address with us. Our team will help you check this problem.
https://drfuri.ticksy.com/Is there a way to remove the animation of the product gallery? I don’t want the product photos to “spin”.
Hello,
We’re sorry, but it is not possible. This animation is fixed in the theme’s CSS. Please open a ticket on the support site and share your website address. Our developer will check it and find a solution for you, if it is possible to customize with custom CSS.
https://drfuri.ticksy.com/Thank you
Image hotspot bug. Responsive image not showing.
We replied to your ticket. Please check it again
Thanks.
Hello, is it possible to have the “masonry” style in the Product Archive?
Request: please consider adding a full width image carousel layout to the Single Product layout options. Thank you.
Hello,
1. We will recheck and improve it in near future 2. Please create a new ticket in our support tickets system, we will discuss it
https://drfuri.ticksy.com/Thanks.
Which host company would you recommend? Where is wpecomus.com hosted? Host is really fast. Im trying to install on Umbler but its soooo slowly.
You can read our documentation to know about this
https://wpecomus.com/doc/#/misc/site-speedThanks.