119 comments found.
how to edit phone number in “call us” sections?
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Hello. Would it be possible to translate and change the titles of the project information? For example, where it says Layout, change it to Units. Where it says Design Code, change it to Estimated delivery, etc.
Yes, please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Hi. Is it possible to add a video to the homepage’s featured image? Tks
Yes, it is possible to use Elementor widget to add video to homepage.
I replaced the slide with a video on the home page but it doesn’t fill the entire width of the page. I’ve already adjusted the box width in the session to 1240px but it didn’t work.
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Hello, Lately I have been getting a critical error on the page when I update Elementor Pro. What could be the reason for the incompatibility with this template? Thank you and best regards
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Hello! Has anyone had trouble with the shop and portfolio pages? The space between the header and the main content is not working correctly when exporting the content. Any help would be greatly appreciated.
Hello,
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Hi, can you pls guide – we are unable to edit the active header and footer templates. The pages load blank in Edit mode.
Sorry to bother you, we figured it out – Permalinks fixed the issue
Good job! Let me know if you need to help.
For this slider: https://demo2.themelexus.com/kitchor/ where do I go and change the yellow color under left and right arrow, I really struggled can’t find it.
Please follow the guide here: https://wpdocs.gitbook.io/kitchor/setting-1/color
I am excited that I found this theme, If my closet company client accepts their proposal, then this is what I will buy and customize for the client. Looks like the team behind this theme updates the theme regularly and responds fast for support, according to the reviews and comments. I own a web company and we only create top-notch websites – this is perfect!
Thank you very much for your sharing. We always try to create the best products. Let me know if you need to help.
Hello,
I can’t change the logo of the website. Can you post a solution here. I can’t open a ticket on your site. Thanks.
Please follow the guide here: https://wpdocs.gitbook.io/kitchor/setting-1/logo
Is this theme kit based on hello theme for elementor?
No, we use a custom theme that is compatible with Elementor.
Hello! How can I remove/hide post types from the template that I am not using? The template does not have its own administration dashboard like other templates.
To delete or hide unused post types, you can use the function unregister_post_type. If you need to help, please contact via https://themelexus.ticksy.com/
thanks
ok, let me know if you need to help.
Hi, is possible to import all the homepages and not only one? Let me know, thank you
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Has the Kitchor Banner Elementor element been removed from the theme now?
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Hi! The previous and next button in the product layout does not have a logical order, as it jumps from one category to another… How can I make it stay only in the product category? please help
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I have a few questions before I buy the design. Is it possible for every category in the store to have its own unique filtering? with settings and features
We are using the default Woocommerce filter, which provides filtering functions by price, attributes or categories.
If you need more complete and detailed filters, you can use additional plugins.
I mean if your design is compatible to embed a similar plugin
We have a sidebar available to embed filters into category pages.
can i insert shortcode for individual categories? or it have one main sidebar which is same for all categories?
We use 1 sidebar for all shop pages, product categories
I’m experiencing an issue while trying to update my WordPress theme. The option to update the theme is not appearing in the WordPress dashboard. I’ve also tried re-downloading the theme and uploading it, but it still shows the old version.
please provide me with a direct link to download the latest version of the theme
Please go to https://themeforest.net/downloads and download your theme
The website has been working great for over a year, all of a sudden the projects disappeared and I cant find the link to projects in the backend
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it says my support expired, please help asap the site has been a mess for a week.
1. the projects page has no content, going to the backend there is no link or section for projects, just disappeared. also Gallery and now & then pages content disappeared. Gallery page used gallery module from Elemenator; the Now & Then used a plugin before and after.
2. Elementor Header & Footer Builder plugin, when I disable this plugin the site returns to normal layout but no projects still.
Please download the latest theme on themeforest and update your website to fix this issue.
Thank you, it worked
Ok, let me know if you need to help.
I cant remove wish list and account icons in the project page header
I can’t change the header in the project pages, all pages works well. please help to change the header part.
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Hi, when trying to install the plugins i get the following msg:
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
Then i can install them 1 by 1 but every time i am getting the same error. I have tried fresh installs on different domains with the latest version of the theme but still the same. After doing that then installing the dummy conten t most of the theme demo is missing and broken. Any ideas please?
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Hello, i just buyed the theme, any one having issues exporting the demo of the shop page? any help would be great.
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
