Discussion on Redox - Creative Agency Portfolio WordPress Theme

Discussion on Redox - Creative Agency Portfolio WordPress Theme

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211 comments found.

Can rounded corners be applied to image assets only, and not for example the header logo (which is svg)?

I think you can create one support ticket and all questions we can discuss there. for create support tikcet you can visit at https://support.ravextheme.com/

dmilio

dmilio Purchased

Hi, great template is it possible to get the figma files when purchasing the template?

On this WP version, we are not sending any figma file.

Hi there.

Love your theme! But we ran into a slight problem. Bulleted or numbered lists don’t display correctly. The list text is smaller than regular paragraph text, lists are not indented, and lists do not display bullets or numbers. Any idea on how to resolve this?

Thanks!

Please create one support ticket at https://support.ravextheme.com/ then our team can help you.

Hi there! I created a ticket. Have you seen it?

Sorry, we couldn’t find your ticket. Please reply to us directly. Could you send an email to ravextheme@gmail.com with your WordPress access details and a few screenshots showing the issue? We’ll check everything and fix it for you.

Demo pages don’t look like the images… what is the problem??

Thank you. Please check now.

OK now work, but the themes that I mentioned have bugs in mobile (styles don’t load, blank spaces if you slide to left side, some portfolios that don’t load correctly, etc…) Safari in iOS 18.7.1

Other question: are there any portfolio that have filters? Or can I add the filters myself?

There’s no built-in portfolio filter option in our theme — you’ll need to create it manually if you want that feature.

For any other issues or bugs you find, please contact us directly at ravextheme@gmail.com and we’ll help you check and fix them.

Pre-sale question:

Within this theme, can I freely mix sections from different demo homepages—e.g., drop the hero from Home 3 into a page based on Home 1?

Are all those sections available as standard Elementor templates (or via the demo import library) without page-specific CSS/JS dependencies that would break when reused?

You won’t be able to freely mix all sections because some of them depend on GSAP animations, which are tied to specific pages. However, this doesn’t apply to every section — most can be reused without issues. Only a few sections have page-specific dependencies.

Hi, Does this theme support WPBakery Page Builder out of the box?

Maybe I need to switch to Elementor, seems WPBakery is old school these days

Our theme only supports Elementor Page Builder. WPBakery Page Builder is not supported out of the box.

casso77

casso77 Purchased

Hi,

Just bought your theme. Kudos for making it easy to understand and it being well labeled. I have a question however. I want to change the footer on my site. I assume, when you go to the customise settings and then the Redox customiser, it would just be a case of picking the footer template. When I do this however, the footer doesn’t change. Am I missing something.

Many thanks

Paul

Could you please send an email to ravextheme@gmail.com with your WordPress access details and a few screenshots showing the issue? We’ll check everything and fix the problem for you.

Regarding Redox theme features list.

I could apply html tag for the description. However, when in mobile view, the tags do not work on my phone. Any fix for this?

Could you please send an email to ravextheme@gmail.com with your WordPress access details and a few screenshots showing the issue? We’ll check everything and fix the problem for you.

Hello, I’m still facing the same problem even after following the installation guide carefully. I also tried to contact you by email, but I haven’t received any reply yet.

Nothing seems to be working correctly with this theme — please respond to my messages or emails as soon as possible.

I’ve already replied to your email. Please check your inbox.

Hello, There is a problem all the pages don’t look like the images. Please check the email I sent you to see how it looks. I need the website to be ready today, so please fix the issue with this version or provide the previous version. The most important thing is to finish the website as soon as possible.

Thank you.

I’ve already replied to your email. Please check your inbox.

casso77

casso77 Purchased

Hey Guys, Lovely theme. before I buy could you let me know if the them allows video thumbnails on home page and also videos in the portfolio pages. If so are they self hosted or Vimeo/YouTube?

Many thanks

You can use self-hosted, Vimeo, and YouTube videos — all are supported in this theme.

Good morning, i’m having issue loading theme’s block in elementor. when i load hero slider section in my page they deosn’t work, like animation and other stuff.. any suggestion?

Could you please send an email to ravextheme@gmail.com with your WordPress access details and a few screenshots showing the issue? We’ll check everything and fix the problem for you.

I installed the theme and demo pages and I have an Elementor ‘Offline’ Template in place whilst I build the site but changes don’t take affect when editing text boxes on the offline template as the Redox theme is overruling all fonts on the site. I can’t resize text box fonts in the offline template or change the weight of the font when the redox theme is active. Is there a way of stopping the theme from overruling all fonts?

I’ve already replied to your email — please check your inbox and respond there.

https://bidayatx.ae/portfolio-details/

its not full wide it is white gap from left and right how should i fix it ?

Could you please send an email to ravextheme@gmail.com with your WordPress access details and a few screenshots showing the issue? We’ll check everything and fix the problem for you.

ADMPORT

ADMPORT Purchased

Hi, I would like to use “portfolio Box Effect” as Home page. No theme demo with this name exists—-> which one should I load?

You just need to import any home demo, then go to Settings → Reading, and select that imported home page as your homepage. That’s it.

ADMPORT

ADMPORT Purchased

Ok, got it ! Thanks

you are welcome sir

denma

denma Purchased

my menu always missing gone, and double to triple page duplicate when scroll down. how to fix it

denma

denma Purchased

footer is gone too. cant active didn’t appear

Could you please send an email to ravextheme@gmail.com with your WordPress access details and a few screenshots showing the issue? We’ll check everything and fix the problem for you.

metil

metil Purchased

hello, can u help how to edit quik meny (from browse-menu) section? i edited main menu but it’s not changes, also on this block added contacts

Could you please send an email to ravextheme@gmail.com with your WordPress access details and a few screenshots showing the issue? We’ll check everything and fix the problem for you.

Hi mate, do you have a install guide?

Yes, You can find the installation guide here: https://docs.ravextheme.com/docs/redox/

Please follow the steps mentioned there, and if you face any issues, feel free to contact us at ravextheme@gmail.com

Hi, I’ve just purchased and can’t install it. Do you have an installation guide?

Yes, You can find the installation guide here: https://docs.ravextheme.com/docs/redox/

Please follow the steps mentioned there, and if you face any issues, feel free to contact us at ravextheme@gmail.com

Hi I have some problems with an off canvas setting. When I try at a webpage to connect a button to an off canvas, the 2 off canvas widgets I created don’t show up. There is nothing to select. I already disconnect all plugins but that didn’t help either.

Could you please send an email to ravextheme@gmail.com with your WordPress access details and a few screenshots showing the issue? We’ll check everything and fix the problem for you.

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