“Thank you for purchasing our theme. Could you please create staff account for us (support@halothemes.com)? Then we will check the issue for you. Cheers!”

I have emailed now 3 times since you sent me the above message. I have sent you an invite.

It would be great if you could reply then we can fix these 4 issues.

Thanks!

We are sorry that our support team doesn’t work on weekend (also, we are on Lunar New Year time) but since you are in urgent case, we will check it for you ASAP. Thank you for your understanding!

I have invited you again.

Below is a copy of the email i just sent you;

“?I have sent you another invite and permitted you full access. under name halo and surname themes. Could you please look at these 4 issues ASAP (5 now, have found a new bug).

edit, found a fifth issue. When a customer adds things to the basket when they hover over it it is meant to show the shopping basket and items inside (i have made sure to check it is turned on) and yet it does not show what is in the cart unless i click on the basket.

Can you please sort this out ASAP as then i can add products and set my site live.

A copy below of all 5 glitches/issues in total now;

1. I want to be able to move my logo more towards the centre or higher on the screen? What do i need to edit to do this? 2. I want the navigation bar to be centred instead of set to the left? What do i need to edit to do this? 3. A bug i have found… in theme settings if i set size chart off in product listing settings for some reason product reviews dissapears on the product page even though it is ticked to be on? This is fixed by simply turning the sizing chart on but the thing is i don’t really need the sizing chart and simply want to show my item description etc and only product reviews not shipping, returns and size chart? Any chance you could help me with these 3 issues would be great! Props on the template, beautiful finish! Cheers bud, EDIT; 4. Bug on variant images on product details. I add different colour images for the colour variant yet when i click on the different colour in product details view the image i have set to show does not show (see lelo product on my store).?

5. When a customer adds things to the basket when they hover over it it is meant to show the shopping basket and items inside (i have made sure to check it is turned on) and yet it does not show what is in the cart unless i click on the basket “

Hello, we already replied your email with the fixes, could you please check it for us? Thank you!

Thank you for your reply.

That looks better but can you tell me how i can edit issue 1 and 2.

I.e how can i edit the placement on the navigation bar (left, centre, right alignment) and how can i adjust i adjust the alignment of the logo myself?

I ask this because of course i will change logo’s etc and just want to be able to know how to edit the alignment of navigation bar and the placement/height/size of the logo?

I understand the basics of editing html so all you need to is tell me what file to look at, what line etc and what are options to move logo etc?

As for number 3 i can see that it works on the lelo hula beads, will it now work on all other products i put in with different colours variants?

I can confirm that 4 and 5 no longer appear to be bugs!

thank you for your response, i look forward to hearing from you soon!

We already replied your email, could you please check it for us? Thank you!

I have sent you another email about some more issues.

Please can you reply.

Here is a copy of said issues sent to you via email;

“pictures are included in the email”

“Thank you, how i now have noticed more issues that i need your help to tell me how to fix.

1. The fix top menu navigation is way to thick on the bottom (the menu that stays while you scroll) . I need for you to tell me how to adjust the margins on the fix top menu; Please see below photo (see the red wiggly line has far more space than the yellow);

2. When i change the navigation colour background to white when i scroll and use the fixed top menu the search icon and the cart picture completely dissapear. This does not happen when i have the navigation bar background black but i dont want to have use the black background. I would like for you to tell me how change the search button colour and cart sign colour? Please see photo below (i have highlighted in the blue the search button and cart button that i can see on the black background and where it should appear on the white background but doesn’t).

As you can see with the white navigation bar i can not see the search icon of full cart icon but can on the black bar. Can you please tell me how to fix this;

3. The up arrow that you click on to go to the top of the page does not have the option me for to change its colour to the arrow being pink? Please see image below, i have highlighted in green the scroll up arrow but can not change to the colour pink for the arrow like i want to. Can you please show me how to do this; ?

I look forward to your response.”

I can confirm you fixed the above issues but i now have more bugs;

“Thank you for your help but i have come across more issues today guys

If you can respond ASAP and help me sort them out that would be great!

1. I have disabled product share in the product details details section of theme settings. Now however for some reason product details does NOT show below add to cart as i want it to. Instead it now just shows 2 letter per line.

Please see photo below ( i have highlighted the problem area in  a red box and marked an X where the product details should be showing without this bug;

2. For some reason there is no option at all to change the PRODUCT TITLE to the colour pink; #f0198f I want to change the product title colour of all PRODUCTS now and in the future to the colour pink; #f0198f? instead of black as it currently is.

I have attached a photo below of two examples of products that have black titles whereas i want all product titles to be pink; #f0198f?? ( in case of any confusion i have highlighed a box in red around the titles on both proudcts that i wish to be colour pink)(please remember i want not just these product titles to be in pink but also ALL product titles; #f0198f??

3(a) The font/font type is different on the navigation menu (i.e more bold) (i want to be able to change it to non bold) 3(b) the font type is different when the fixed top menu is scrolling over images vs just white text (i.e more bold/ less bold). 3© the font on the footer headings are far too bold. 3 (d) the font on ALL writing is too thick. Only font that is good the 3b (the thinner font)

I have illustrated 3,a,b,c, in the image below. Basically i prefer the nice and thin font/lack of boldness in picture 3 ( when it scrolls over pictures (I would like this font thinness on with ALL of my writing on the websites (navigation, product description, top menu, categories, footer etc etc).

I want to change the font boldness to thinnner on EVERYTHING except 3B (the thin one)

4. When i hover over the cart on multiple different windows computers on CHROME the car does not show even though i have asked for it to show when hover over. The cart comes up when i hover over it on my MAC pc but i have tried on multiple different windows computers using google chrome and it DOES NOT come up;

See below; Please can you fix these issues ASAP.

?

Thank you.”

The images are included in the original email sent.

Hello, could you please send your store link and account and forward this message to support@halothemes.com? We will try check it for you asap. Thank you!

Currently i dont have your theme running, I ‘m getting it ready to replace my current theme.

It’s no problem, we can check it with Preview mode of Shopify, please just create staff account for support@halothemes.com. Thank you!