696 comments found.
I fix it.
Hi,
I’m glad to hear that you have managed to resolve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Thanks for good theme. I have one problem: portfolio items are not sortable when I use cyrillic into portfolio categories names. How can I fix it?
hi, can I change the title of this page? http://www.icaminfissi.it/news-2/ I only want news thank
Hello,
It is a bug, please update the theme to the latest version, currently 1.4. You have 1.1 installed.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi
Is there a way to have your ‘demo #5’ positioned to the left please?, at the moment it is centered.
Thanks
Hi
You mean to the complete left side of the page in your browser? If so that is not possible. That is not how the theme has been designed.
If you have any further questions please please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there. Thank you
http://support-rt.com/Best regards, Theme support
Hello,
Great theme! I am doing some testing on the theme right now to see if it would fit my client’s needs, but I have problems with the navigation menu on my iPhone 5S. I cannot enter any of the pages under “Theme features”, when I click it nothing happens. I guess it is because it is no page, only a #-link, but I would then like the option to choose one of the sub pages instead, which I don’t get. Is this a problem you would consider fixing soon?
Best regards, Andréa
Sorry, my bad! I tested outside in the sun and I simply missed the + in the menu 
But that might be something to think about as well. Will do some more testing and most likely buy the theme! Thanks!
Hi,
First I bought rt15 then rt18 now rt19! Yes is crazy but stmcan always have what i want! Thank you!!!!!.
Kind regards
Hi
Thank you for buying our themes and supporting us this way. We love your enthousiasm about our themes and positive feedback.
Best regards,
Theme support
Good afternoon. Topic has Russian localization
Hi
The theme has language files front and backend that can be translated into your language by use of poedit. This way it can be in Russian.
Best regards,
Theme support
Hi
Is there a way to set the default zoom level of the google map on the location page of the product section please?
At the moment the code is:
[google_maps height=”400”] description for Englefield Green[/location] description for Big Ben[/location] description for Pisa Tower/location
But this appears to be set to a default zoom of 3, I need it to be a default of 10 please.
Can you let me know what line of code I need to put in to achieve this please.
Many thanks
Sure, Google maps shortcode has zoom attribute
[google_maps height="400" zoom="4"][/google_maps]http://docs.rtthemes.com/#article-11310
For further helps, please join our support forums at http://support-rt.com Thanks a lot!
Thanks very much, is there also an attribute to have the address open on load rather than having to click on the map marker to show it as well please?
No, there is not! Google API doesn’t offer that option.
Hi
Is there a way to add the subject line to the contact form within each product, I want to change the title/subject line to the name of the product so that when an enquiry comes in I know what product it is for. At the moment they all come in with the same ‘Contact Form Submission from…’ subject, which does not tell me what product the contact enquiry has come from.
Many thanks
Yes, you can do that by using Contact Form 7 plugin. The plugin 100% compatible with the theme and has advanced functionalities.
Excellent, I will install now and test. Thanks
Hey RT i just purchased this theme yesterday. i love the minimalist look can you point out any other sample websites out there that are using the same theme.
Am having trouble with selecting custom colors that really match. Am working on www.sirgilelectricals.co.ke
thank you
Hi,
You can use one of 9 pre-made skins as a start point. We combined many color sets, you all need to adjust primary colors and others a couple of them if you wish. http://docs.rtthemes.com/#article-8112 ( Point 1 )
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi
Is there a way to have hyper linked text in the ‘copyright’ section, I have added the code but it displays as code rather than hyperlink text?
Hi,
No it is not allowed because of security reasons. However you can overwrite to the footer output function and place your html code manually. You can use this code http://pastie.org/10081231#89 in your functions.php and change it line 89. By the way, child theme usage is always recommended for such customizations.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Many thanks I will use the child theme as you suggest to make these changes.
HI! I have seen the demo. i want to ask you a question whether the post can add the sidebar on the right?
Hi
Yes it can either by the visual composer widgetized module for the vertical menu layout or by the left, right sidebar settings in the horizontal layout.
Best regards,
Theme support
Forgive my English is not good? i want to ask you whether The post (Example?http://rttheme19.rtthemes.com/2015/02/19/standart-post/?can add the sidebar on the right.i think the post is too wide
Hi
Yes it can has a sidebar. There are two ways to accomplish this depending on the chozen theme layout.
If you need asistance on this then please create a forum account with your purchase key at http://support-rt.com
Best regards,
Theme support
ANOTHER great theme! Possibly the best support on the entire TF Market. Keep up the amazing work!
Hi
Thank you for your kind words and support. That is really appreciated.
Best regards,
Theme support
that login button, can you send a screenshot with the page that will be redirected a user that logs in ?
Hi,
It’s WooCommerce login buton. After you login user will be redirected to their accounts page of WooCommerce. You can try with a test order from the shop.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Do you know if there is a PT-BR translation?
Hi ruycova,
No we don’t have one. If you don’t know how to translate it, please consult http://support-rt.com/forums/topic/translating-themes-by-using-po-files/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi again, sorry about my noobish. But there ir no .po and .mo file with rt_theme in the language forlder. How can i create one?
Nevermind, i found it. Sorry
Is there a way to put the Social bar at the Common Sidebar centralized?
You can use this css code;
.sidebar-widgets .widget.widget_social_media_icons {
text-align: center;
}
Put the code into the custom css box inside the Customizer -> Custom CSS page
For further help please use our support forum at http://support-rt.com
Thank you
Hi stmcan,
I’m considering this theme for a client and I was wondering if any of the carousel features have auto scrolling functionality? The demos only show static carousel examples. Thanks!
Hello,
Yes, we added auto scrolling and timeout control features to all carousel with version 1.3.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards,
is product page through woo or custom mod?
Hi
The theme has both. We have a products custom post type and you can use simultaneously the woo plugin/products
http://docs.rtthemes.com/#article-10213 http://docs.rtthemes.com/#article-16305Best regards,
Theme support
How do I access the theme customizer? I purchased and downloaded and have no clue what to do next; one reason I purchased this them is it highlighted not code needed, but I don’t see what to do once I download the theme.
Hi
You can learn from this.
http://docs.rtthemes.com/#article-869if you need more assitance please create a login at our support forum http://support-rt.com with your purchase key.
Best regards,
Theme support
Merhaba,
Sosyal paylasim widget’ini sayfalarin içerisine eklemek istiyorum. Bunu yapmamizin bir yolu yok mu ?
Hi, You can use the shortcode below to display the social share buttons anywhere you want including your pages.
Merhaba, asagidaki shortcode’u kullanabilirsiniz.
[rt_social_media_share]
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Hi ! This theme integrates with visual composer right ? Does your RT 18 also does ? I need to make a choice and having VC is a big plus for us. Thanks
Hello,
Yes RT-Theme 19 comes with Visual Composer with 33+ custom addons, RT-Theme 18 comes with its built-in template builder.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
