301 comments found.
Importing the demo data is not possible. “Failed to import! [object Object]”
We found many comments about this error on ThemeForest; it seems to be a known issue.
We downloaded the theme via Envato Elements. A support ticket cannot be created without a purchase code.
We request a solution. Thank you!
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
Hello! The theme looks very nice. I’m interested in buying it, but I would like to see exactly how the Google Maps feature works first. Could you show it to me? Also, do you know how much it will cost to use Google Maps?
Hello,
Google Maps: You need to go to Admin Panel > Listings > Settings to enter the correct Google Maps API (services: Maps, Places)
Best regards!
Hi, i cant install demo in Apus listing. Failed to import! [object Object] can you send me documentation or…?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
I am not allowed to write to the support team, can you contact me by email? or send yours?
Hello,
You need to renew support package to get support
I bought the product and I want it to work. Currently, I cannot upload the demo import because there is an issue with the files you provided. I am not asking for anything to be redone, but the point is that in the initial stage, your product is not working.
Where can I find documentation about hooks that can be used?
Can you tell me if each of your demos are “importable”, or if we get the theme have have to design it all 100% ourselves? And do you have a team that can assist us to connect it via API to an external CRM, so in a custom form if the user enters a Member ID that is on another DB, it can look it up?
hi i had a developer and he left my website with this error “[apus_wc_paid_subscribes columns=”3″]
” later camee to find out that i cannot be able to set subscription…what could be the course or how can i solve it
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Hi guys, could you please point me in the right direction on how I could make my listings be displayed randomly? My support is expired but I can edit the code, just let me know where exactly I need to change that and I’ll be more than grateful!
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Best regards!
Hi, I bought the theme with memebership on Envato Elements. The Demo looks phatastic but I tried to import the Demo Content 5 times on different webaccounts The PHP Settings are checked – I tried it by link and upload Data.xml. No way! 2 times Data was importet but broken and no pictures. Can you help please?
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Hello dear ApusTheme Team when will you update this template ? Thanks Regards
Hello,
We still update this theme.
Best regards!
Hi there i’m getting an error when trying to import demo content (Failed to import! [object Object]).
I see some of your other clients have had the same issue. Can you please advise on the fix you did for them so I can try it my side?
Thank you.
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Thank you I’ve created a ticket.
Hello Support Team! The social link opened in same windows and many other things need to update, we are waiting for theme update and from April 2021 we never seen any update.
Hello,
Could you please send us a support ticket here: http://support.apusthemes.com/open.php ?
Do you have another one?
Hello,
Please check the demo here: https://demoapus2.com/apuslisting/home-3/
Best Regards!
Does the script support Mapbox and Mapbox GL?
I get this message: https://prnt.sc/1tssjpz
Hello,
Sorry i don’t understand you mean, please let me know more details ?
apuslisting/woocommerce/order/order-details-customer.php version 3.4.4 is out of date. The core version is 5.6.0,
Hello,
I will check and update the theme soon
Best Regards!
Hello I have installed this theme from Envato but have found some bugs on mobile version if I buy the theme from themeforest can you tell me if you can fix them please?
1) register / login button still appears on mobile 2) How do i edit the contact form on each listing 3) on desktop version there is a bug with listing category dropdown menu on add listing page
Thanks
Hello,
Please send us a support ticket here: https://support.apusthemes.com/open.php
Prezados, Gostaria de saber se posso utilizar os plugins da “família” Crocoblock – Jet Engine para esse template caso realize a compra, a susbstituir por exemplo os plugins de formulários, WooCommerce, e os outros plugins necessários para o pleno funcionamento do tema.
Hello,
The theme is only use WooCommerce for payment.
Best Regards!
1. How i add brand taxonomy under job_listing post type… I want same feature like Amenities.. 2. How i rename Amenities taxonomy as well as slug also within child theme?
Hello,
Please send us a support ticket here: http://support.apusthemes.com/
Best Regards!
Purchased Theme with support – very misleading advertising – did not mention it uses 9 plugins many of which do not work well – after 3 weeks & many emails they offered a Envato credit despite their refund policy stating I would be entitled to “a refund from the author”
Hello,
Please let me know more details ? I see you have not purchased the theme yet.
Please purchase the theme to use
Best Regards!
Hello, I would like to buy your theme and I would like to know if you can modify it for me. I have a certain budget for this. I have already emailed you about this. Thx
Hello,
If you want, we can customize for you with $15 per hour
Best Regards!
Hi guys, I opened a a ticket through your support system but did not receive any email confirmation and when trying to sign in to check the status seems my account is pending validation but I did not receive any email either… could you please check? I’ll really appreciate your assistance on this matter, your theme is amazing and i can see your assistance is flawless so I’ll be truly grateful if you get back to me.
Hello,
You need submit ticket without lgoin
Best Regard!
I submitted the ticket already, my name is Francis and it was entered last night, what I need to do friend is to get the value of one custom field and depending on the value redirect to certain page, the custom field will have a promo code and depending on the code I’ll do the redirection. Thanks a lot in advance for your help
Hi Apus, I renewed my support, could you please help me now?
Hello,
Supporter will check your ticket soon
Best Regards!