55 comments found.
Hello Artem,
I’ve noticed that the theme no longer adapts correctly to the height of the visible area of the browser on mobile devices. Now, part of the website extends below the browser’s UI. This causes the “Fullpage Slider” sections and portfolio Mastheads to be cut off at the bottom.
I’ve tried applying a few custom CSS solutions (using dvh, svh, etc.), but I haven’t been able to find a fix.
I’ve also updated the theme to the latest version, but the issue still persists. Could you please help me with this? Thank you very much in advance.
Please open private ticket in the support forum: https://artemsemkin.ticksy.com/
Hello Artem,
Once again big GZ for this awesome work.
Any updates on if we ‘ll see a new WP Theme from you anytime soon?
Hello! Thanks. I’m not sure.
Are you going to have a black friday sale?
Hello. Yes and it’s going to start on 19th Nov AET time.
Hello, congratulations, your theme is amazing. I’m a web designer and it’s been over 5 years since I last used a theme and built everything from scratch with Elementor. This is the first time in many years for a book project that I’ve been tempted to use a theme again.
Thank you for confirming that we can skip importing the content, step 4 of the setup wizard.
Thank you also for confirming that with your theme, I retain all the flexibility of Elementor, my own navigation, my dynamic templates associated with my conditional choices…
Finally, do you have an admin test address?
Thank you for your replies.
Hello. I see you’ve already purchased the theme. But I’ll answer anyway:
skip importing the content
Yes, while the demo import is strongly recommended for smoother workflow and easier learning of the theme capabilities, it’s purely optional and you can simply skip it.
In addition, in the theme package you’ll find individual Elementor templates to import – just in case you want to import only several pages instead of the whole demo data.
my own navigation, my dynamic templates associated with my conditional choices
Yes, the theme doesn’t constraint you to the certain layouts or specific content rendering conditions. Everything you mentioned should be functioning smoothly.
Thanks for your purchase.
Indeed already working on it, looks good, thanks!
Hey, the latest update says 1.9.7, but the update in WordPress says 1.9.4, and in the Asli Core plugin? Additionally, with the latest update to “17 Oct 2025 1.9.7”, the WordPress admin is now dragging. My host says “Admin-AJAX requests. ” When I disable the Asli Core plugin, it returns to functioning normal?
Also, there should be the ability to submit general support tickets due to issues with recent theme updates. Paid support should be for help with troubleshooting, enhancements, feature requests etc… which makes sense.
Hello. Sorry, I’m not sure that I fully understand the issues you’re experiencing but the theme is functioning fine on a clean WordPress installation without any technical or visual glitches in admin panel. Recent update was about updating of the outdated WooCommerce templates, not related to the admin panel.
Please contact me at support@artemsemkin.com
Emailed, also went ahead and extended my support, thanks for helping
Hi there,
I’m encountering an issue with the Elementor subscription. The version up until 3.24.8 works perfectly fine, but after that, any updates to Elementor seem to cause errors and break things. When I roll back to 3.24.8 or earlier, everything works as expected.
I’ve made sure that Pro Elements is installed and fully updated, but the problem persists. Could anyone shed some light on why this is happening and what steps I should take to resolve it? I’ve been stuck in a cycle of reverting to older versions every time Elementor releases an update.
Any insights or advice would be much appreciated!
Thanks in advance!
Hello. The latest theme & core plugin versions of Asli are running fine on the latest Elementor and WordPress. If you want to get help on the specific issues you’re experiencing, please open a ticket in the support forum https://artemsemkin.ticksy.com/ providing your site address and login/password to WordPress panel.
Hey,
Actually our support period has expired, so, I’m not able to create a ticket, what should be done to resolve the current issue.
I do understand that the paid support you provide is for these specific scenarios, but if you could provide some help to the elementor subscription issue it would be great.
Thanks.
but if you could provide some help to the elementor subscription issue it would be greatPlease elaborate what do you mean? I don’t resell Elementor subscription. Neither it comes with the theme purchase.
Hi, cheking your themes some of them does not look good. Could you confirm and check if everything could be fixed.?
Hello! Please clarify what exactly doesn’t look good? I don’t see any issues in the demo preview.
hi, this is how I see most of the projects https://prnt.sc/_suJ5pgvaZeI
I would like to use it, so I am buying but please have a look
Probably the issue is related to Envato iframe. Try to check via direct link: https://artemsemkin.com/asli/wp/
Facing an issue with the Lightbox Video Widget, some YouTube videos are not playing in the widget, but those same videos are playing using Elementor or other embedding solutions. Does anyone have any clue regarding how to fix this issue?
Hello. Ensure the YouTube URL you’re using has this format:
https://www.youtube.com/watch?v=XXXXXXXXXXX"
Yes, it has the same structure but still showing error on some videos “ video unavailable- watch on youtube” , it plays with the link on youtube
It probably means that these particular videos can’t be embedded as iFrames on 3rd-party domains. If you’re the owner of these videos you need to lift the embedding restrictions on YouTube: https://support.google.com/youtube/answer/6301625?hl=en The theme has no control over this – it only renders the iframe where the video should be played.
That’s not the case here — I’ve cross-checked thoroughly, and these are my own videos. I had to switch to the Elementor video widget as a temporary fix until the theme issue is resolved. All videos used to work perfectly with the video lightbox widget earlier, but currently, it’s not functioning. However, the same videos work flawlessly using the Elementor video widget. Please test this properly on your end.
Can you provide a few links to the videos you have the issues with?
That video doesn’t have any issues with playing in the Lightbox Video widget at my end: https://www.dropbox.com/scl/fi/7fixffnaipk6jmjurq8kr/Screen-Recording-2025-08-28-at-8.29.15-PM.mov?rlkey=ec897frlohbmmx3h8h9yfqvzg&dl=0
this is what I see https://photos.app.goo.gl/4rzVoQXSC7LT221z9
I have tried this with removing all other plugins as well, only kept elementor, still this is happening
Asli’s lightbox is separate from Elementor’s and simply embeds the URL you provide inside an iframe; it doesn’t control YouTube’s playback behavior. Since your sample video plays on my side, this points to an environment-specific issue on the viewer’s device/network or domain restrictions rather than the theme.
If a specific YouTube URL still won’t open in the lightbox on your end, you can switch those items to a self-hosted MP4 or try to host that video on Vimeo which is also supported.
this is the error 153, it is showing me today with the lightbox video widget
https://photos.app.goo.gl/rTrH597RfyQmBqsA8, but the video play just fine with elementor video widget
The “XXSmall Distance Preset in Site Settings > Distance Paddings” got removed during an update…
I think Vertical Gutter works actually, maybe “Auto” was fixed, previously it inherited Vertical Gutter settings I think
Thanks for letting me know. Should be fixed in the today’s update.
thanks
hi! I downloaded the theme with elements but license doesn’t work. how to?
Hello. You can simply skip/ignore the license prompts.
Hello Artem,
I’m interested in purchasing the Asli theme and would like to clarify a few compatibility questions before proceeding.
Could you please let me know if there are any known issues or limitations when using your theme with the following plugins?
1. Fluent Forms & Fluent Forms Pro Add-On
2. Rank Math SEO & Rank Math SEO PRO
3. Real Cookie Banner
4. Solid Security Basic
5. WP Rocket
I’m particularly interested in whether the AJAX-based functionality of the theme conflicts with caching (e.g. WP Rocket) or security settings (e.g. Solid Security), or if there are best practices you recommend when using these plugins.
Thank you in advance!
Best regards
AJAX-based functionality of the theme conflicts with caching (e.g. WP Rocket) or security settings (e.g. Solid Security)There will be no conflicts with such features (static cache, additional security) regardless of the used plugin.
Hi,
I updated to the latest WordPress version as well as your theme. Since then, I’ve made changes to the password-protected portfolio items — but now, when I enter the password, it doesn’t work and always shows an error message.
My support expired. Hope you can support directly. Thanks!
Hello. Please update to 1.8.3 for a fix.
Thank you very much! It works! 
Hello! Love the theme.
Would you consider adding in a hover effect to display the ‘secondary featured image’ field on the portfolio/masonry grid?
The fields are all there, and it’s a common hover effect in portfolios to switch the image.
Currently trying to add a work around via a custom plugin to achieve this, but ideally it would be in the theme 
Thank you!
Hello! Sorry but there are no plans for that.
Where do I set the top menu template on a page?
I want to put different menus on each page. How do I create a menu as a template and put it on the page?
Hello!
- Create your menus in the WordPress admin panel.
- Create multiple header templates in Elementor Theme Builder.
- Edit each header template in Elementor and assign your menus using one of the following, depending on your setup: “Asli Burger Menu,” “Asli Classic Menu,” or Elementor’s standard “Menu” widget.
The comments section of the item is intended for pre-sales questions only. If you have any further questions or encounter issues with the theme, please open a ticket in the support forum: https://artemsemkin.ticksy.com/
I have one more question! Can I add a portfolio by simply filling in the fields, choosing a single portfolio template that will be assigned to that portfolio, and then publishing it? Or do I need to manually create the template for each portfolio using “Edit with Elementor”?
If you register that extra fields on portfolio posts somehow (e.g. using ACF or other plugin), it’s possible to display output their data via “Dynamic Tags” functionality in all Elementor widgets on the page.
Both approaches are possible. You can create a template in Elementor Theme builder, design it using dynamic tags for text data that will come from your portfolio posts. Then simply assign that template to be used by all portfolio posts.
Can I create a custom layout for the single portfolio page to include additional headings, text, and styling according to my needs? Alternatively, can I modify an existing layout provided by the theme? As a UI/UX developer, I want to add the client’s logo and details to the single portfolio page.
Hello! Yes, you can add/remove your own elements to the all pages. The layout of theme pages is not fixed, you can make it as you need via Elementor editor.
Hi, I am really interested in purchasing the theme, just a pre-sale question, is it possible to use it white label? Thank you in advance for the amazing work.
Hello! Thank your for your interest. No, this is not covered by Envato license.
Hi Artem,
I hope you’re doing well! I wanted to ask about the heme:
Is it possible to create a mega menu with this theme? if not if the theme support premium addon elementor. Would you recommend using it for a real estate brokerage company? How flexible is the theme when it comes to adding plugins? Are there any known plugin conflicts or limitations I should be aware of? Is the theme compatible with WP Rocket for performance optimization? Looking forward to your advice!
Best regards,
Hello!
Is it possible to create a mega menu with this theme
You can use Elementor Pro’ Mega Menu feature for this.
Would you recommend using it for a real estate brokerage company?
I wouldn’t. The theme is designed for digital/agency/freelancer/portfolio niche.
How flexible is the theme when it comes to adding plugins? Are there any known plugin conflicts or limitations I should be aware of?
Ajax transitions may not work correctly with 3rd-party addons. They however can be turned off fully or partially as per specific pages.
Is the theme compatible with WP Rocket for performance optimization?
The theme has recommended list of optimizations that can be safely turned on: https://docs.artemsemkin.com/asli/wp/tips-tricks/optimizing-site-loading-speed.html The optimization plugin itself doesn’t really matter as this type of plugins usually provide similar settings and features.
Where do I set the header (menu) type on the page?
I would like to set a light theme (menu) on a dark background.
Hello. You can customize it as mentioned under “Customizing Menu” section of this article: https://docs.artemsemkin.com/asli/wp/theme-builder/header.html#customizing-menu The color settings are located under “Style” tab of the widget settings.
The comments section of the item is intended for pre-sales questions only. Should you have more questions or issues with the theme, please open a ticket in the support forum: https://artemsemkin.ticksy.com/
Hi there. I’d like to buy it. Is there a way to have multiple portfolios? Is there also a way to show only 1 portfolio category for each page? Thanks in advance for your time.
Hello! Out of the box the theme registers only one portfolio custom post type. If you know how to register and work with custom post types in WP, you can choose to display them in the widgets provided by the theme: https://disk.yandex.ru/i/4ucdIkxXfRrkgA
Is there also a way to show only 1 portfolio category for each page?
Yes. you can filter the set of displayed posts by a category (or a year) from the widget panel: https://disk.yandex.ru/i/vAHbG4XWGtjTXw