1271 comments found.
The latest theme update messed up my font settings, changed all family fonts on the whole page? Why is that and how to fix? It’s still selecting the old fonts, but it’s outputting a serif font instead.
Hello, @cedzufrei,
Could you please submit a ticket on our support system: https://liquidthemes.freshdesk.com/support/tickets/new -We’d be happy to assist you.
Best Regards,
LiquidThemes Team
Support System Documentation
Can I create multiple websites with multiple domains using this command file?
Hello, @nguyenluuvinhhoi,
Thanks for your interest in Ave WordPress!
One single license is for the one single live domain only, this is Envato policy and with all the themes on the ThemeForest, you may wish to confirm this with Envato as well.
Best Regards,
LiquidThemes Team
Support System Documentation
Hey, i updated your plugin core, Bakery and your template and now i cant change the font in your theme option.
I dont have a choice and your option select by default Poppins and its not the Poppins font working on the website
Do you know how i cant have different font like before ?
Hello, @antijulo,
Could you please submit a ticket on our support system: https://liquidthemes.freshdesk.com/support/tickets/new -We’d be happy to assist you.
Best Regards,
LiquidThemes Team
Support System Documentation
After the newest update, there is no font choice in theme options, and no fonts are displaying on the website besides the default browser font. Can you fix it?
Hello, @mujeha,
Could you please submit a ticket on our support system: https://liquidthemes.freshdesk.com/support/tickets/new -We’d be happy to assist you.
Best Regards,
LiquidThemes Team
Support System Documentation
Wow! So you haven’t updated the theme for the last 2 years?
And I noticed you mentioned you’re working on an update 5 months ago? Are you lying or just leading people on, until you scrap this theme entirely? Just curious.
I just noticed the update today. Finally! Thanks for this 
Please keep this theme alive.
Hello, @enlighteness,
Thank you for your message and for noticing the update — we truly appreciate your patience and continued support!
Our development team has been actively working behind the scenes to bring significant improvements and ensure the theme remains up to date and fully compatible with the latest WordPress versions.
We’re glad you’re happy with the new release, and yes — we definitely plan to keep this theme alive and evolving! Stay tuned for more exciting updates ahead.
Best Regards,
LiquidThemes Team
Support System Documentation
Can someone please respond to my support ticket #54303. I’ve been waiting a week.
Hello, @MorleyMedia,
We’ve successfully received your support ticket (#54303). Please note that our support system processes requests in the order they are received. Once the earlier tickets in the queue have been resolved, one of our support engineers will review and respond to your inquiry.
Thank you for your patience and understanding.
Best Regards,
LiquidThemes Team
Support System Documentation
It’s now been nearly 2 weeks and I still have no response to my support ticket. I’ve had to go with another theme, as I was on a tight timeframe. The site is now almost finished – so I would simply like a refund please. A 2 week wait on support tickets seems unreasonable.
I’ve been waiting 21 days for a respond to my ticket #54303. I have submitted a request for a refund and also haven’t heard back about that.
What is going on?
any update for WPBakery version 7.7.2 to 8.7.2 ?
Hello, @mayela,
Could you please submit a ticket on our support system: https://liquidthemes.freshdesk.com/support/tickets/new -We’d be happy to assist you.
Best Regards,
LiquidThemes Team
Support System Documentation
Is there any news about the announced upcoming update? I have 7 licenses/websites that urgently need an update.
Hi there,
Thanks for reaching out! Our development team is currently working on enhancements, security patches, and package/plugin updates. We’ll notify you as soon as the update is released.
We appreciate your patience!
Best, TeamLiquid
Last Update was in Dec 2023 is this Correct?
Hello flyhigh90,
Thanks for your contact,
Our development team is actively working on the new theme/upcoming update. We’ll be releasing it on ThemeForest soon, so please be patient and stay tuned!
Best Regards,
LiquidThemes Team.
‘Purchase code is invalid’ I need support.
Hello duliren,
Could you please submit a ticket on our support system: https://liquidthemes.freshdesk.com/support/tickets/new -We’d be happy to assist you.
Best Regards,
LiquidThemes Team.
I’m having editing issues with two pages using an AVE license. In both cases, after making changes, the page appears blank. Could you please let me know where I should send a support request? Thank you
Hello gzelasco,
Thanks for reaching out.
Could you please submit a support ticket with all the details on our support system: https://liquidthemes.freshdesk.com/support/tickets/new -so that we can take a closer look at your settings and help you.
Best Regards,
LiquidThemes Team.
Hi Ave Team,
I’m also experiencing some issues, but with the WPBakery Page Builder. Every time I update a page using the editor, it adds extra rows at the top and bottom, which messes up the layout.
Will there be a fix for this in the next update release? Screenshot: https://share.cleanshot.com/W537JydB
Best regards
Hello pawsfabrik,
Thanks for reaching out.
Could you please submit a ticket with all the details on our support system: https://liquidthemes.freshdesk.com/support/tickets/new -so that we can take a closer look at your settings and help you.
Best Regards,
LiquidThemes Team.
Hello Ave, I’m facing some issues with outdated Ave/woocommerce files. Here’s a list: 1) ave/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0,
2) ave/woocommerce/cart/cart-shipping.php version 7.3.0 is out of date. The core version is 8.8.0,
3) ave/woocommerce/cart/cart.php version 7.4.0 is out of date. The core version is 7.9.0,
4) ave/woocommerce/cart/mini-cart.php version 5.2.0 is out of date. The core version is 9.2.0,
5) ave/woocommerce/checkout/payment.php version 7.0.1 is out of date. The core version is 8.1.0,
6) ave/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0,
7) ave/woocommerce/global/quantity-input.php version 7.4.0 is out of date. The core version is 7.8.0,
8 ) ave/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.2.0,
9) ave/woocommerce/loop/pagination.php version 3.3.1 is out of date. The core version is 9.3.0,
10) ave/woocommerce/single-product/add-to-cart/variation.php version 2.5.0 is out of date. The core version is 9.3.0,
11) ave/woocommerce/single-product/product-image.php version 3.5.1 is out of date. The core version is 9.0.0,
when are you updated theme?
Hello, AmanaShelbaya,
We apologize for the inconvenience. This issue is due to the latest WooCommerce update. Our team is actively working on a new theme update, which will include refreshed templates. We appreciate your patience and will notify you once the update is released. Thank you for staying tuned!
Best Regards,
LiquidThemes Team.
Hi, I’m using WPML but I have the following question: How do I translate the page subtitle that I added in Liquid > Theme options > Page Title bar > Page subtitle ? The options in the back-end are not per language.
Hello, icsolutions,,
Thanks for your contact,
In order to translate the Custom Text string, please refer to the official documentation and threads of the WPML listed below:
https://wpml.org/forums/topic/translating-a-custom-string/
Alternatively, you can contact the WPML support for further help on this.
Best Regards,
LiquidThemes Team.
Hi, we are big fans of your theme and have already purchased several licenses. We would love to use Ave for additional projects as well, but we are concerned because there haven’t been any updates for quite some time. Could you let us know if any updates or further development are planned in the near future? Is it safe for us to continue purchasing additional licenses?
writed in private, please reset my purchase code. Thanks
Hello hantertill,
You are welcome!
Best Regards,
LiquidThemes Team.
Suddenly all the columns got stacked above each other, and the whole website became haphazard. It is happening on adding a new row too please check https://prnt.sc/9brzIgiPlyWV
Ave theme version: 2.8.10 WP version: 6.7.2 Liquid WPBakery Page Builder version: 7.2
Im receiving the message Purchase code is invalid but my code is valid. Need support. ASAP
Hello. There are 3 errors related to “Redux Framework Warning” in the admin panel. I had to write here because my support period is over. I think this is a general error caused by the kernel. Can you help me please?
screenshot: https://i.hizliresim.com/5uwm2jv.pngHey when will WPBakery get an update for this theme?
