Hi,

Thanks for contacting us.

Unfortunately it is not possible to limit the registration to only certain cities

In relation to the WooCommerce, it really depends on what are you going to use WooCommerce for. If you are going to use it for sales of your own items, then the answer is yes, it is compatible.

If you are going to try to allow the store owners to use WooCommerce to sell their products in connection to their listings, it would be hard to support that kind of functionality and it is not available out of the box.

Kind regards,

BoldThemes team

In fact, neither. Just allow companies to register only on certain cities where we have activities. So it’s basically in the registration form

Hi,

The registration form does not restrict the Google Maps API in that regards, so that option is not available out of the box

Kind regards,

BoldThemes team

Hi,

If this is a listing category as part of the url, listing category as part of the url is not supported.

Kind regards,

BoldThemes team

Hi,

It is possible to add new listing categories and to define custom fields for each category.

On the other hand, Bello is not suitable for events – different listings can not be mutually related – so you would have the event which is independent of its venue and would be in the same result list as event venues.

Also, the search can not filter out the events from the past by default etc, etc… So if you intend to use it for events, Bello is not a good choice.

Kind regards,

BoldThemes team

Ok thanks for the info and honest answer. Events wouldn’t really be integral to what I have in mind anyway – just something I was considering

Hi,

Thanks for the purchase. Please find the answers below:

1.) Bello theme does not offer that functionality. 2.) No, it is not possible to limit listing count according to package.

We are really sorry, but we are not sure what exactly do you mean by translating custom fields. Can you please submit a ticket at our support site – https://boldthemes.ticksy.com/ and leave the screenshot of the labels you wish to translate? Our support team will be glad to assist you.

Thanks in advance

Kind regards,

BoldThemes team

Hi,

Yes it is possible.

You can do it in two ways:

1. Use Bold Page Builder for posts and then you can add any page element you want, just as on static pages

2. Use Gutenberg block editor for posts and add bt_bb_featured_listings shortcode to the post – it will do the same thing as placing it using bold builder.

Kind regards,

BoldThemes team

Great – thanks for the info!

Hi,

Ah ok, you can replicate the folowing structure:

<div class="bt_bb_image bt_bb_use_lightbox">
<a href="#lightbox">

<img width="2048" height="1366" src="image_thumb_url" data-full_image_src="image_full_url" />

</a>
</div>

The a and img tags need to be in the wrapper with the following classes:

bt_bb_image bt_bb_use_lightbox

href property of a tag needs to be #lightbox and finally src and data-full_image_src contain urls of your thumb image and lightbox image. They can be the same if you wish.

Kind regards,

BoldThemes team

Awesome thanks so much

Glad it helped

Hi,

Thanks for contacting us.

You can have statically linked premade searches, meaning that you can link from the menu or banner specific search results, but there is no functionality to restrict search based on state / province as a category or tag – Bello does search on distance from desired location basis.

You can have either miles or kilometers – this is a theme setting.

Not sure what you mean by listing location while searching. You can register, login and submit your listing for approval by administrator.

Kind regards,

BoldThemes team

Hi,

First, please check the versions of the Bello theme and Bello plugin. If they are not updated to the latest versions (1.7.6) – https://documentation.bold-themes.com/changelog/bello-changelog.txt

If they are not, please update them (including all packaged plugins) and check if the issue persists.

Kind regards,

BoldThemes team

Hi,

Are you using the Modal Popup which comes with the theme?

Kind regards,

BoldTheme team

Hi correct yes it is.

Hi,

In that case you can do the following:

 wp_localize_script( 'my-account-ajax-login-script', 'ajax_login_object', array( 
            'ajaxurl'                       => admin_url( 'admin-ajax.php' ),
            'redirecturl'                   => esc_url(boldthemes_current_page_server_uri()),
            'redirecturl_register'          => esc_url($myaccount_page_url),
            'redirecturl_lost_password'     => esc_url($myaccount_lost_password_page_url),
            'loadingmessage'                => esc_html__('Sending user info, please wait...', 'bt_plugin')
        ));   

can be replaced with:

wp_localize_script( 'my-account-ajax-login-script', 'ajax_login_object', array( 
            'ajaxurl'                       => admin_url( 'admin-ajax.php' ),
            'redirecturl'                   => esc_url($myaccount_page_url),
            'redirecturl_register'          => esc_url($myaccount_page_url),
            'redirecturl_lost_password'     => esc_url($myaccount_lost_password_page_url),
            'loadingmessage'                => esc_html__('Sending user info, please wait...', 'bt_plugin')
        ));   

It should do the trick.

Kind regards,

BoldThemes team

Hi,

The latest version of the theme, Bello plugin and other packaged plugins are compatible with the php8.

Please make sure to update the theme and plugins to the latest theme version – https://documentation.bold-themes.com/changelog/bello-changelog.txt

Kind regards,

BoldThemes team

Hi,

Bello is not suitable for multiple country based directories (where you can submit and search the listings based on a country). It is originally intended for a single region directory.

Kind regards,

BoldThemes team

Hi,

Here is how the Settings generally work

The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default.

On the other hand, you have an option to override these settings on a per page basis. If you take a look at the bottom of the page edit form, you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page. This is the case with logos too.

On the pages with issues you probably have the logo override referencing a non existent bitmap url. Please remove logo related global overrides on pages with issues.

If this does not resolve the problem, please submit a ticket at our support site – https://boldthemes.ticksy.com/ leave your site url and wp-admin credentials and our support team will take a closer look at the current setup.

Also, should you have any additional questions in the future, please leave the ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

The login section is actually a modified WooCommerce account page.

The slug of the account page needs to be defined in Appearance > Customize > Bello General Options > Listing My Account Page Slug

It also needs to be set up as the My Account Page on WooCommerce > Settings > Advanced, My Account Page field.

The static page set to be my account page needs to have the shortcode

[woocommerce_my_account][/woocommerce_my_account]

Our suggestion is to create a separate WP instance, install Bello and import demo content and check the working setup there as a starting point.

Should you need additional support in the process, please extend your support and submit a ticket at our support site – https://boldthemes.ticksy.com/ our support team will be glad to assist you.

Kind regads,

BoldThemes team

Thanks so much I got it working. one more thing – when users edit listings, is there a setting so admin has to approve it before it goes live or does it automatically update the listing?

Hi,

The user submitted listings can be optionally approved when created. But once created and approved, the edits are not subject for approval.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

1. Reviews are extended comments with a single 1-5 rating. You can not divide reviews to more sections out of the box. Editor comments are treated the same as other comments, so they are not “featured” in any way comparing to the rest of the comments.

2. Yes, search options can be set independently for each category

Kind regards,

BoldThemes team

Hmm thats bad news. Ability that listing site owners/editors can write own review of service provider and that review will be highlighted/featured above all other normal reviews is for me a must. Is there any chance you implement that feature in future?

Hi,

Thanks a lot for your input, we really appreciate it.

As is, it is not on our top priority list, we need to evaluate it in greater detail both from the technical standpoint and from the standpoint of feasibility.

Kind regards,

BoldThemes team

Hi,

If you take a look at the JavaScript developer’s console, you can see that the Google Maps API returns the following error:

Google Maps JavaScript API error: RefererDeniedMapError

Here is the reference to the error:

You need to check with the Google what seems to be the problem.

Kind regards,

BoldThemes team

Hi,

This seems to be a caching issue – you seem to be using WP Fastest Cache, and it seems to be serving different content for touchscreens and desktop screens.

If you take a look at the JavaScript console there is a number of JavaScript exceptions coming from the cached JavaScript on desktop devices (non touch devices).

Try purging the cache, and if the issue persists after that, try deactivating the caching plugin and see if the issue is resolved. If it is, you would have to contact the cache plugin author for help as we do not know the inner workings of the plugin

Kind regards,

BoldThemes team

Thanks a lot for the quick help!!!! I’ve deactivate the plugin and that helped.

Hi,

Great, although deactivating the cache plugin might cause the slowdown of the site – depending on its current load. You should take a look at the plugin’s documentation or contact their support to check if there is a way to avoid this problem. Or use another caching plugin if there is a performance degradation.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

It is not possible to directly integrate the scraping service and the theme backend. You would need to create the importer that would properly map the fields from the scraping service output into the meta records within the WP database as they are specific to the Bello theme (as any other theme or plugin).

This is a fairly straightforward task, but keep in mind that it needs to be done on your side.

Kind regards,

BoldThemes team

Hi,

The theme does not impose any restrictions in terms of website transfer, so the problem has to be either in the migration procedure or related to the hosting target environment.

What does it mean that you can not install the theme anymore? Do you get some kind of error? Is there a related entry in the php error logs?

Kind regards,

BoldThemes team

when i tried to upload and install the theme, this message came out:

The link you followed has expired.

Please try again.

what should i do?

Hi,

This kind of error is most likely related to the following: WordPress hosting companies have a setting which controls the size of files you can upload from inside the WordPress admin area. They also have a setting which stops scripts from running too long.

You can either install the theme by FTP or you can increase the limits for the maximum file size if possible. Please refer to the following article for details if you want to increase the limits:

Also please make sure that other recommended server settings are implemented on your hosting:

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

It is hard to answer that question – it really depends on the level of self-customization. In general it should be possible.

If you wish to give it a try, please note that we offer a money-back guarantee meaning that we will refund you in case that the theme does not meet your needs.

Kind regards,

BoldThemes team

Hi,

If you are referring to listing search result images, the autogenerated thumbnail 640×427 is used (regardless of the original image size). The thumbnail is auto generated by WordPress when the image is uploaded into media library – so please inspect the images in the listing search results and check if their names end with 640×427.

If they do not, there can be two reasons for this. Either original images are smaller than 640×427 – so the thumbnail can not be auto generated by WordPress, or the respective images were not generated upon upload for some reason. If latter is the case, you can use plugins such as https://wordpress.org/plugins/regenerate-thumbnails/ or similar to automatically generate required thumbnails.

Kind regards,

BoldThemes team

thanks a lot