31 comments found.
Hello,
I would like a refund for this template. How can we arrange that? We choose another version(2.3) for our Magento. So version 1.9 is not supported by us.
Thank you, Pcinfo
This theme fully support to Magento v1.9.x only not ready for version 2.x.x. Please contact to Envato team for refund amount https://help.market.envato.com/hc/en-us so they can help you.
Hi, its possible to use icon here > http://magento.templatemela.com/MAG231/MAG100213_2/ need to show like this : https://www.palaciodasferramentas.com.br/
Yes, you can change any icon of theme, Just you need to replace on it. After the purchase theme contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your store and guide you about all your technical question or changes.
And the icon will display on top, like my example?
Yes, It’s possible to but need to do some customization work for it. so please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or changes.
Great, and for this your support will help ? For example, if i request this custom job, give me all details how and where i need to edit for this.
You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your customization work.
Do you support Arabic language , RtL AND install on magneto CMS?
No, This theme not support RTL but fully support to multi languages. After the perfectly install theme your store will look same as our demo store. Fully support to magento all default features and modules.
After I buy the theme you can install Arabic and support RTL
No, You need to install/setup your languages by your self. We are support to our theme related issue only. Also this theme not support to RTL.
Hi, how can I change the mega menu icon? Thanks
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.
Still waiting.. no answer yet.
Can you provide your ticket id? so we can assign on first priority.
I had to create a new one, could not find the other one. #JIH-809-46670
Soo? Why dont you just tell me here how to change the icon? It’s been 4 days and i’m still waiting..
We have assign your ticket on first priority, so you will get update very soon via your ticket.
Hi there.
Can you tell me how to adjust the address showing for the Google map on the contact page?
Right now it shows the TemplateMela location. Any help would be appreciated.
Thank you!
Yes,. You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.
dont buy this theme
as I have generated a ticket(#GXU-906-22967) with critical priority they are not replying
also blog management is not there they have just hard coded on website
we have to install theme by coping code, creating blocks etc
Our technical team working on check your issue. And yes in theme package not included blog module we have used static CMS page content. Also you will get update as soon as possible via your ticket.
I like your themes, light, responsive e.t.c. The support however leaves a lot to be desired.
Please provide your ticket id so we can assign on first priority. Our technical team will help you about all your technical question or issue.
LSW-600-56007
If any question or issue with our theme please feel free to contact us.
Why do you guys take so long to answer to tickets or even confirm an Email?
Hi , we apologize for any inconvenience, we just moved server of our own website to offer better support. So there may be some down time for DNS propagation. Everything will be tuned up soon. Thanks for your support !
When can expect support?
Can you provide your ticket id for checking your ticket status?
Ticketing system not working. I have none
It’s working fine here https://www.templatemela.com/support/ , Please clear cache of your browsers, or directly email us on support@templatemela.com
Ticket ID: #LSW-600-56007
Our technical team already replied your ticket #LSW-600-56007, They require your store details for checking. Please follow your ticket so our technical team will give you update about all your technical question or issue.
Unfortunately i have not received any reply on the ticket on mail other than this one (checked spam too). Your system isn’t issuing logins so am flying blind. Mailed logins to support@templatemela.com (for the 3rd time)
But we have got all you email. Our technical team check all your details and give you update on it.
You can subscribe/create account here https://www.templatemela.com/support/ and reply from our ticket system.
Do you plan to release a version for Magento2? 
Yes but we will take long time because we need to create totally new theme.
do you have any ETA? maybe 4 or 6 months?
Not sure but may be we will take mini 6 months.
the latest news section?? is this integrated with a blog or how does this section actually work?
Latest news is static CMS modules, You can manage from Admin panel In Admin > CMS > Static Block > Latest New module. Or contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you about all your technical question or changes.
there is no latest news module, static block or cms page, what i found is this on homepage is just html coded.not connected to anything else.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or changes.
Hello,
Before buying this theme I want to know 1. Product detail page: http://mage-demos.org/MAG231/MAG100213_2/index.php/machines/lorem-ipsum-dolor.htmlIs it possible to show product zoom outside image wrapper?
2. On click on small thumbnail images main image get changed. Is it possible to get effect on over instead of on click?
ref= http://www.snapdeal.com/product/lenovo-ideapad-100s11iby-notebook-80r2009fih/642917733398
Yes, Possible to change cloud zoom effect. After the buy this theme contact to our technical team so they can help you https://www.templatemela.com/support/
Hi TemplateMela, do you provide theme customisation ? I need quite a bit of work for the theme to fit my needs.
Thanks.
Yes, Please contact to our technical team with all your requirement at https://www.templatemela.com/support/ so they can guide you about all your small changes.
I have purchased and install this theme successfully but some blocks like currency, language, footer links could not be displayed..kindly reply fast….
You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install this theme on your server and guide you about all your technical question.
Sir this theme supports multi vendor or not please help me out
Yes, This theme fully support to multi store and multi languages.
Hi, will this work on v.1.9.2.4? In the future they will make a version for Magento 2?
Yes, We will upgrade our theme for support magento v2 but we will take time.
I’ll wait version v2
Ok, But we will take very long time because we need to create totally new theme.
Future is Magento 2
I could purchase this and then later migrated from 1.9 to 2.0, but I’m not going to pay twice the theme.
Yes, No need to pay extra amount for get upgraded theme package. But sorry we are not support to upgrade your store from 1.9 to 2.0.
Hi, will this work on CE-2.0.2 ?
No, This theme not support to Magento v2.
please fix your demo, its displaying internal server errors. unable to add products to the basket http://mage-demos.org/MAG231/MAG100213_2/index.php/electronics/computers/lorem-ipsum-dolor.html
Sorry but theme demo working fine http://mage-demos.org/MAG231/MAG100213_2/index.php/ please check it again.
fix your demo, its displaying internal server errors
Our theme demo working fine here http://mage-demos.org/MAG231/catchy.html
Awesome theme! Congrats & GLWS
Thank you.
the documentation is lacking a lot of information, How do you change the icons on the side category nav???
You can change from sprite image. (skin/frontend/templatemela/MAG100213/images/megnor/category.png) Or contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or changes.
ok. so unless your order of category items dont have anything to do with those type of hard coded icons, they are just there, no way to remove them via admin panel or change them, why did you not just use font awesome or something for the icons and make them a editable choice in category management..uggh
Not possible to change from admin panel, But just you need edit PSD file for change icon in your categories ordered and replace on old image. Please contact to our technical team with all your details at so they can guide you about other way to change those icon.
