426 comments found.
I see your theme comes with the WP Configurator Plugin, is that plugin licensed? Or do you have to also purchase a license to use the plugin? If it is licensed is that license for the lifetime or just a one year license?
Hi,
Plugin is Licensed, you can use for lifetime. However you can’t get support for plugin directly from plugin authors and you can’t update plugin when new version available (without purchasing new license). But you don’t have to worry, we will upload theme with latest version of plugin when new update available.
I have imported the demo content but all the products within the handbag demo does not include the confirgurator options and all the links send you out to the demo site. Why would you say that your theme comes with working demo if it does not. I have tried to got to your support and submit a ticket but I don’t see anywhere to do so. Even after registering I do not see an option.
Hi,
Thanks for purchasing our theme. All thing you saw in landing are included in theme. We never lie to our customers. Check out reviews.
After you registered in support, go to configurator forum https://support.innwit.com/forums/forum/product-support/configurator-woocommerce-wordpress-theme/ and scroll down to bottom, you will see create topic form. Just create a topic our team will help you.
Regards
Why even give the demo if you are not going to provide the pages. That is very misleading. You should state clearly when you say demo. You should say only home page included in the demo. The demo does not function like what you are seeing. I am a customer. You show me something and I think that I am buying what you are showing me. It’s like test driving a car with a turbo and then when I drive away I find out that they took that out and when I call back to find out what happened, they tell me they took the turbo out while I was signing pages. I see there are many customers that have said the same thing so I am not the only one confused here.
Hi, i already said all pages in the demo site are included via XML. Login to dashboard and go to all pages and see pages are imported. If not please contact us via our support forum. Our support cream will help. Again you will get what see in the demo. Nothing skipped.
Regards
Are the customization options included in the XML file like here https://wpconfigurator.com/handbags/casual-style-handbag/
Yes! You have to install and activate required plugin and then import demo. First go to appearance -> install plugins. From there install all plugins. Then go to appearance -> import demo and import again. Please contact us via our support forum. Our support team will help you.
This did not work. I submitted a ticket over 11 hours ago. Do you know when I should expect a follow up?
Hi,
We already replied your via support forum. Please ask support question via support forum. Thanks!
Hi! Is it a theme or a plugin? If I buy it, can I use this template? https://wpconfigurator.com/shoes Thanks a lot!
Its theme and plugin, yes you can.
Hi i bought theme but i dont have license key, can you help me?
Hi, please write in our chat and we will help you https://wpconfigurator.com/theme/
Is it possible to choose your size (for the shirt) before you drop it in the shopping cart? Or better, to fill in you personal measurements and than order your custom blazer?
Hi, your question was solved in our chat, thanks!
Hello, I am interested, but the only thing you can configure is the colors?? is not possible add different objects to configure too?? For example three different seats for my bicycle?? Or an inscription like my name embroidered on it??
Hi, it’s is possible. We used Colors just for example.
Is it possible each selection I make have a different price?? For example Red $1 Blue $2 and Black $0?? Is it possible display the color name behind the circle?? So that the user can read the name of the color and not just see it.
If I wanted a personalized development or plugin for my theme, could I talk to you??
Yeah you can talk with us, write in our chat here and we will help you https://wpconfigurator.com/theme/ or write via our profile page, thanks
I already have a website but would like to use the configurator within it, is that possible?
@innwithemes I see you’ve answered some other posts but not mine. Is there any information you can provide me about my question above?
Hi, write us in our chat and we will solve your doubts https://wpconfigurator.com/theme/ Thank you
Hi can you tell me why all the contect are in the right side, look at this page: https://tepakken.dk/
Hi,
Thanks for purchasing our theme.
Please contact us via our support forum https://support.innwit.com/forums/ . We are giving support via our support forum. Please go to our support forum https://support.innwit.com/forums/ then register and go to configurator section (you need to enter purchase code to get access to configurator forum section). Then scroll down to button and submit new topic. Our dedicated support team will help you.
Hey, is the theme including the before-after slider from your demo page?
Hi, It should be included. If not, contact us after you purchased theme. Our team will send you that slider.
Sorry, before-after slider is not coming with the theme, you need to activate Revolution slider to have that option, by default is not coming. Regards
Extraordinary work just what I need, but before 2 questions pre purchase (attached example link):
1. Instead of circles, place thumbnails in jpg or png?
2. Sort the text as in the attached example.
thank you very much.
Yes, we will be available in next update which will be available in a week.
Hello, I see that 11 have updated, can you add images instead of colored circles? Like the example that I uploaded in the previous comment.
It is the most urgent thing I need to buy the theme and start my project.
Regards.
We will update theme with this option on coming Monday.
Excellent, I will be attentive to buy it !!
Thank you
Is says my registration is complete on your support forum, but I ain’t receiving any emails with password. PLS resend to annehundborg@hotmail.com. Have an urgent matter concerning your theme – your documentation on how to set up the configurator is not existing!?
Hi,
Please check your spam/junk area, Also please check this video to understand how to setup configurator products.
https://youtu.be/HBfffjNC68kThere is nothing in spam – had checked already. So pls resent it to my mail as requested. The issue with the product setup is, that even with the demo installed, i don’t get any product to show up when first entering the configurator – instead a have to actively choose a product variation / selection before I get an image to show?
also – i can’t see “theme options” in my admin. I have tried to resent last password – am still not receiving any emails either in spam or inbox. PLS resent
Hi,
I generated password and sent it to annehundborg@hotmail.com
We removed Theme Option and added all the option to customizer. Please go to Appearance > Customize for theme options.
Regards
.
The Configurator plug-in comes with this theme purchase right?
Yes.
Hello, nice theme, I have a question about t-shirt demo theme in future be available with option t-shirt size where you can choose manually t-shirt size? Br, Artūrs
Yes, it will be available in next update.
what kind of page builder?
Hi, we are using KingComposer pro. Its a amazing page builder. Check this video https://www.youtube.com/watch?v=JZRsMRg39QY
no replys
I just get the theme and I have import the Demo and something missing on main page. No logo, No banner. At the Worpress dashboard doen’t show anything to change it. Please help me
I saw you create a topic in support forum. Our team will check reply asap.
Hello, is it possible to integrate your theme with lumise product designer?
Sorry, its not possible.
How do I activate my copy?
I’ve been looking everywhere to activate it but can’t seem to find it… Added Envato Market token. Here is how the configurator tab looks for me https://gyazo.com/de235c45e3229e56ae35a392a0bf83d2
There also seems to be a problem with installing ‘WordPress Importer v2’ error code: ‘Downloading installation package from /home/...../domains/...../public_html/.../wp-content/themes/configurator/framework/plugins/WordPress-Importer-master.zip…
Download failed. A valid URL was not provided.’
Thanks for purchasing our theme. Please contact us via our support forum https://support.innwit.com/forums/ . We are giving support via our support forum. Please go to our support forum https://support.innwit.com/forums/ then register and go to configurator section (you need to enter purchase code to get access to configurator forum section). Then scroll down to button and submit new topic. Our dedicated support team will help you.
Hey thanks for the reply! I tried to register yesterday, but didn’t get any mail with the password.
Please check your junk/spam section.
Good day, please send the link to the documentation for working with the configurator plugin.
I really don’t get how its all meant to be set up.
Thanks.
Hi,
Please check this video for now (https://youtu.be/HBfffjNC68k) We will send you full documentation soon.
