44 comments found.
Dear css4,
My hosting platform alerted me on a security threat on one of my sites. It says WPBakery Page Builder versions prior to 6.4.1 have an Authenticated Stored Cross-Site Scripting (XSS).
It’s really urgent to upgrade WP Bakery. The website is for one of my clients and I surely wouldn’t want to have any issues with it.
Are you planning on an updated version soon?
Thanks
Is there someone to provide support for this theme????? I’ve written emails, now comments, is there anyone there? My issue is pretty simple to resolve I’m sure.
Hi, I’d like to know how to remove the top row where we see the social media icons, address and phone number. Thank you.
I have a question if this theme is a landing page or a regular page thanks
Hello, this theme includes landing pages(one page and multipage) and regular pages
Hey, I can no longer edit visually pages, it says I need a license of WP Backer, did it go initially with your plugin?
Hello, all shoud work properly, try to disable and uninstall wpbakery and then install it again.
what about Custom Fields Pro?(can I remove and install as well?), also I am seeing new Blog folder appearing with weird content(however not malware I assume), is there anything that can do that as samples from your theme?
hello – where is a good place you get svg image that will do the same effect the the default svg’s loaded in the site – it is the load effect
Hello, sorry for the long answer, i’m not usually read comment, please contact via support from. Your question is still actual?
Hey there, great and lovey theme 
Is it possible to use lazy load from wp rocket with this theme?
Hello, unfortunately, theme doesn’t support lazy load from wp rocket
Hi, I wrote you support message three days ago. Can you please look at it? Thanks.
Hello, i answred on your email. 4 hours ago. please, check the email, that your provide
Hi – when i activate One Page Menu in Header Options, the Burger-Menu for Mobile Devices wont work – i think its a bug, even on your demo page it doesnt work (i tested it with actual iPhone / iPad – also an small window on Mac/Safari) ...
Hello, thanks for the info, Could you send a screenshot from debug console on sm window? (Command-Option-C or Command-Option-i) support@dexifly.com
Fixed in the latest version 1.1.3
How do I import different demos, I want to import consuiting demo data, what do I need to do?
You can only import all pages and then delete unnecessary ones.
Hi team CSS4! I installed the theme and could not edit via customizer because the /js/customizer.js file is missing. Tried to find it in the theme folder without success. Please reupload a fixed version or send me a pm. Thank you
Hello, thanks for the info, Where Did you see this error? Did you install required plugins kirki and cuber_helper plugin? customizer.js is not required anymore
Hi. Google Console throws the error while editing in the customizer. And you are enqueing it in your files via wp_enqueue_script.
I will fix it soon, This error does not affect editing.
Is it possible to use this Theme without installing a page builder, or won’t it work properly? Thanks.
Hello, yes, but only the functionality of blog and portfolio will be available.
Has anyone else had any issues with using this theme with WooCommerce? We’re having some problems with the checkout phase and the formatting of the page breaking down completely.
Hello, we fixed the problems with the forms on the pages of WooCommerce in the latest version 1.0.9. Pay your attention that our theme officialy does not support WooCommerce.
Hello, I purchased your theme and using latest version, at when uploading / installing theme at Digital Ocean(Wordpress 4.9.8.) getting next error: I assume package isn’t complete, please fix asap.
Installing Theme from uploaded file: themeforest_22017070_cuber_responsive.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hello, you need to upload package only with theme ” cuber.zip “
I can scroll to an element ID through #elementid, but it doesn’t scroll there smoothly like your onepage example. How can I do this?
Hello, looks like minor bug with empty svg icon in the icon box section. I will fix it in the next update. Now you can add icons or switch to iconfont/image.
Hey there, will it be possible to use your own iconset, i.e. fontawesome 5?
Hello, you can’t upload font iconset, but you can use svg icons.
Dear css4, I hope you’re fine.
I would like to know before buying your cuber theme, just one thing: - Is it possible to use any web fonts with your theme? (open source web font or package downloaded by myself) using the child theme of course. Just to be sure. nice theme btw.
thanks Chris
Hello, Thanks, Unfortunately, this option is not present, you can use only google fonts
Hi, I found the menu doesn’t work when I am using devices such as iPad and iPhone. When I touch the menu icon the menu is supposed to expand. However, nothing changes when I touched it. Please advice, thank you.
I found that when in the header options -> “One Page” is enabled, the mobile menu won’t expand when it’s clicked. Is there any way you can fix this bug?
Hello, please write to us via support form or an email the next information. Browser, browser version, ios version.
Hey there,
any possibility to change the page size to bigger grid system?
Hello, what do you mean on a bigger grid system? Container width?
For example to use 1280px for size
Currently, there no option to change the container width but we will add this option in the next update. You can change container width with CSS, write to us via support form.
