92 comments found.
I have a very huge problem. After updating Elementor version from 2x to 3x I have obtained an error message (site is unavailable). I have disabled all plugins except Elementor and update it then. This results an WordPress error message. In debug log I see a number of errors in script calling chain led to theme. So – what I need to do to solve this? As I see your theme is incompartible with Elementor 3 (basic) builder.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
There seems to be a problem with the theme. After searching for products using the search option and clicking enter, a search display page opens and it auto refreshes after 2 seconds. This is a basic error which shouldnt have been there in the first place. Can you please check
After clicking the search button, the page opens is https://fundamental.in/?product_cat&s=smartphones&post_type=product However, after 2 seconds its getting auto redirected to https://fundamental.in/shop/?product_cat&s=smartphones&post_type=product
This is an error that is happening even in your theme live preview. Kindly check and confirm.
Thanks for your respond ! This issue has been fixed in the latest version, you can check our demo again.
the search seems to be working fine now but only when the filters are disabled. When the filters are enabled, the search still redirects and the problem continues.
After clicking the search button, the page opens is https://fundamental.in/?product_cat&s=smartphones&post_type=product However, after 2 seconds its getting auto redirected to https://fundamental.in/shop/?product_cat&s=smartphones&post_type=product
Thanks for your respond ! As our previous response, this issue has been fixed in the latest version, please update the item(theme + wpbingo plugin). If you need help please send us support request via the link: https://wpbingo.ticksy.com/. We are always here and ready to assist you. Also, you shouldn’t spam here. We can only support you through the support forum.
I am not spamming here. The issue still remains when we use the filter options.
If the filter drawer from the filter layout is enabled, the search problem still exists.
I am sorry but the problem is still not resolved completely.
https://wpbingosite.com/wordpress/dimita/?product_cat=&s=ph&post_type=productIn this link, when you try to click on page 2 in the bottom, the page redirects to shop page and the page still stays on page 1. It does not go to page number 2.
Thanks for your respond ! The problem has been fixed in the latest version, please check the demo again.
hi .i update this theme . but there are problem in wpbingo ajax filter widget not working filter this widget . please resolve this problem
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
This is a problem with the new version of your Theme. I have finished support and I do not intend to renew, this is a problem with the new version of your theme and you are obliged to solve this problem
Thanks for your respond ! Our items have been thoroughly tested before updating. Definitely no matter as you mentioned, all of our customers are still making good use of this feature. Maybe you have not updated correctly. Also we have not received any of your support requests yet, if you need help, please send us your support request via the link: https://wpbingo.ticksy.com/. We are always here and ready to help.
I updated correctly. I just read the comments. Other users have the same problem. In the previous comment, I said that my support period has expired and I do not want to extend my support. Please resolve the issue
Thanks for your respond ! We should respect evanto’s policy. You should purchase additional support package then submit support request to us. We can only find out and help with your website information. Hope you understand this.
Evanto rules are when we have a problem, but now your new version has a problem and according to Evanto rules you have to provide a non problem version
Thanks for your respond ! Current version doesn’t matter as you say, you can download the latest version and install on a new website to test.
Thanks for your respond ! Please save Theme Options to update data: https://prnt.sc/1158k8j
Hi! great theme first off all! i have 3 issues: 1.i have selected home page 1 and the logo is not changing. 2.i am changing the template of the footer and editing it and its not affecting the front page 3.i have multi language site – where can i translate the BROWSE CATEGORIES
it seems that the affect only happens in inner pages (1,2 questions) best regrads
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
Hi,
Please fix the PHP issue, when upgrading to anything above 7.0 the theme crashes. i cant submit a ticket because my support is over, this shouldn’t be part of support fix the issue.
This is also deprecated, when putting products in chart the whole screen becomes black with a overlay called:
swipebox-overlay swipebox-container swipebox-slider
This is also deprecated
\’ready\’ event is deprecated Theme: Dimita /wp-content/themes/dimita/js/jquery.countdown.min.js
jQuery.fn.load() is deprecated Theme: Dimita /wp-content/themes/dimita/js/functions.js
jQuery.fn.load() is deprecated Plugin: Wpbingo Core /plugins/wpbingo/assets/js/newsletter.js
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
If you only could read my first comment. please read the first comment!!!
P.S. i am using theme version 1.2.3 and the latest wpbingo core plugin!
Thanks for your respond ! This item works fine on php 7. Maybe your error was caused by something else. So please send us your support request. We need your website info to find out more clearly.
Again your are not reading my comment, “anything above 7.0” so 7.1, 7.2, 7.3, 7.4
Your site is running an insecure version of PHP (7.0.33), which should be updated.
This is what i see in my wordpress Dashbord…
Your theme does not support PHP Version 7.1, 7.2, 7.3, 7.4
“So please send us your support request. We need your website info to find out more clearly” I CAN’T MY SUPPORT IS OVER, BUT THIS SHOULD NOT BE THE CASE TO NOT UPDATE!
See image please: https://i.imgur.com/Iee9MWo.png
Thanks for your respond ! We confirm: Our items are always updated regularly and Dimita works on all php versions you have listed.You should not spam here. As our previous response, if you need assistance please send us a support request,our support team will check for you .We haven’t received any of your support requests yet: https://prnt.sc/10p0nu0. , we won’t be able to assist you here. Best regards.
I dont have any support left, so if you read for ONCE my comments then you would know that.
I tried to create a support ticket but thats not allowed if there is no support left. But again The PHP issue should be fixed even if the support is expired, because this is a security issue and the same for the jQuery.
https://imgur.com/WtSevwvThanks for your respond ! Please purchase additional support then submit a support request to us. We will check and assist for you.This is evanto’s policy and we should respect this. Best regards.
Hi, i see on the internet this theme is €18 but when i come on page i see €48 
Thanks for your respond ! However, the price of this item is currently 48$.
Hellow, how can i set the button of “add to cart” and “wishlist” to allways visible behind price in product archives?
Thanks for your respond ! You can customize the position of these two buttons here: https://prnt.sc/10hp8j0
Hello, I am interested in buying the theme, but I am not sure if it suits my needs.
At the moment I am not going to sell online, but I am interested in having a catalog of products from different categories, with their specifications.
In addition to this, I also need users to be able to create their account, log in, view an offline purchase history and be able to share private quotes with them, for example.
Is this possible with the woocommerce plugin disabled? Thinking that right now I am not going to sell online? ...
Thanks for your respond ! WooCommerce supports many Product Types. You can choose Product Types suitable for your store: https://docs.woocommerce.com/document/managing-products/
how on the mobile, can 2 columns of products appear?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
I can send a ticket
Thanks for your respond ! However, your support package has expired: https://prnt.sc/10ckw4c. Please purchase more then submit a support request to us. We will check and assist you.
Category view mode not displaying in product category page. I have already submit ticket but I did not receive any response.
Thanks for your respond ! Your support package has expired, please purchase more: http://prntscr.com/1062lj3. Then send us a support request via the link: https://wpbingo.ticksy.com/. We will check and assist you. Best regards.
The toggle view buttons to change from Column view to list view and vice versa in the product category page is not displaying. We have written to support already but we still havent received any response.
Thanks for your respond ! Your support package has expired, please purchase more: http://prntscr.com/1062lj3. Then send us a support request via the link: https://wpbingo.ticksy.com/. We will check and assist you. Best regards.
good evening. I’m using your theme, and with no reason footer disappeared and all styles are not working. Please, suggest what could be a reason?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
Dimita theme conflict with woocommerce plugin.am activate Hide out of stock items from the catalog from woocommerce. but still out of stock product showing in shop page.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
Hi, I have a support request in, I am awaiting your reply, can you help me please
Thanks for your respond ! We have responded to your support request. Please check the ticket.
ok thanks, I see it now
Am Already change logo and footer section through admin section with the help of Wpbingo and Dimita Theme Options. But not updated in homepage.How can i solve the issue
Thanks for your respond ! Since the homepage you are using is having its own logo and footer configuration, please remove the logo and select the “Default” value for Footer as instructed here: https://wpbingosite.com/document/dimita/#wpbingo_framework_page
I want to install this theme on my site? Can you check my site?
https://www.ilanekle.netThanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .
Hi sir I found your theme very beautiful , I want to ask if I purchase it and install in localhost will be look like this in preview? https://wpbingosite.com/wordpress/dimita/ , I mean if it contains the demo staffs (img, texts, products, banners) so I can change with my own , Thnx in advance for your time!!!!!!
Thank you for your attention ! After installing the theme and data, your website will include everything like a demo (banner, text, images …) And you can change anything you want.
Hi! i’ve a pre-sale question: is it possible to customize the category-page? Each category page should have: a specific text, a cover image / banner, some attached pdf files + the product list. Thank you very much
Thanks for your respond ! - You can enter text and banner for each Categories: https://prnt.sc/w78d8y - You should use a third-party plugin to build file attachment functionality.
Hello, There are alot of issues with the old theme, when i update and use the latest one i lose all the modifications i made. please update your document on how to update the theme without losing anything.
Swipebox-overlay issue is a pain in the ass, the cause is the outdated JQuery please update update update.
I restored the backup, but please hurry up.
Btw, this the of the JS file: jquery.swipebox.min.js. its located in the wp-content/themes/dimita/js folder.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check and respond to you.
Hi, I think it’s a wonderful template. Is it possible to change the red colour into blue?
