4620 comments found.
I was trying to get help before but it didn’t work out. I contacted support@halothemes.com was told I was going to be helped gave login information to store but nothing was done. I just want to know if you guys provide minimum custom changes. I want to change the home page slide image size and fix a few things in the product.liquid page plus product page.
Hi Roxy, could you please check our email on 12 Jan? We cannot use the username/password you gave us to access the site so we inform you about the problem in that email. We did not get your reply yet so we are still waiting for your response. Could you please help us to check the inbox or spam folder on 12 Jan again? Thank you very much!
Do you offer an HTML version of this theme that doesn’t require using Shopify?
We don’t offer HTML version at this time but we may create one in the future. Thank you for your interests in the theme.
Hi, I cannot get my brands to display in the sidebar ajax area… any ides why this may be?
Hello, could you please send your store link to support@halothemes.com? We will check the issue for you. Thank you!
Beautiful theme! Just one question before I buy it. I will be selling print items that customers will download once they buy the item. Is this possible using your theme?
Thanks!
Thank you for your question, you can use Digital product of Shopify to sell your produts: http://www.shopify.com/sell/digital-products. Our templates support all types of product so don’t worry about that 
Thank you!
Hi, I’ve purchased the theme and need few things to ask/solve. I’ve sent the support request ‘Urgent Questions’, can you check it and help me please? Thanks.
Hi pixanasta, thank you for the theme purchase. We already replied your email, could you please check it? Thank you.
Great theme ! superb support.
Very happy with it 
Thanks goopopp, we are glad that we were able to help! Cheers!!!
Please make this theme available for www.bigcommerce.com platform… Please .. please let us know if you have any plan like that?
Thanks somik1 for your interests in our theme. Could you please send your request to support@halothemes.com? We will let you know about our plan soon. Have a great weekend! Halothemes Team
I want to change the collection product view so the featured image can change to the last image once mouse is hovered over image with the quick view, add to wish list but eliminating select options. How can I go about changing these features.
Hi Roxytrends, thank you for your interests in our theme. Could you please send email to support@halothemes.com with screenshot/reference website? Our support team are pleased to work with you. Thank you!
Hi, do you know when the site will be translation ready (French)? You told me 1 week, but that’s already 6 weeks ago. I send an email 1 week ago but didn’t get any reply from you guys. Can you please confirm me if and when the update will finally be released. Thank you
We are sorry for the late reply since we’re just back from the New Year holiday (we’ve just replied your email). We are doing big update for Ella (not just translation ready, multiple language but design improvement + more features to come). We hope to release it in 3 weeks. We are sorry again for letting you wait but you will get the big update this time. Thank you for your patience!
Amazing Support, beautiful theme, cannot recommend more!!
Quick question, how to upload more color swatch images on the product page?
Happy New Year!!
We are sorry for the late reply. For the color swatch images, you could follow our guide and upload the images as many as you like. Please let us know if you have any difficulties, our support team (support@halothemes.com) is happy to help!
Happy New Year from Halothemes Team!!
Hi,
Firstly what an incredible theme! Really stands out from the other Shopify themes on here and has a load of functionality.
Some quick questions,
1. Can the social icons be shown somewhere in the header? 2. Is there a homepage block for the ‘blog’ feed? Maybe in place of the #featured on Ella block? 3. Is there an option to add a customer testimonials page/module for this?
Sorry I’m new to shopify…
Hi digitalinferno, thank you for your nice words on our theme All your requests can be implemented but it will need to change the theme layout and add some more code. We can do it as a custom service for you, please send email to support@halothemes.com then we will give you more detail on the work.
Many thanks! Halothemes Team
Outstanding, thanks guys I’ll drop you an email shortly
This theme looks wonderful. One question: will the theme accept WordPress plugins?
I will be creating a new website for a celebrity client in February and its essential that I can use plugins. If I have to use a regular WP theme for the front end, and use this theme for the store that’s OK, but I’d prefer to use this theme for the entire website, but it must accept WP plugins.
Thanks and very nicely done!
(PS, the client saw this theme and LOVED it)
Hi DavidTEvans, thank you for your interests in our theme. We are sorry that Shopify doesn’t work with Wordpress plugins. It works only with Shopify apps: apps.shopify.com. Thank you! Halothemes Team.
Thank you for your instant reply. That’s OK, I can use this theme for the store end of the site and another theme for the front end.
Cheers!
Thank you, It’s great to know, Cheers!
Hi can I check if this template has flash sales module integrated with the count down timer as well?
Hi ken21, thank you for your interests in our theme. The theme doesn’t integrate the feature but we can do it as a custom service for you. Could you please send an email to support@halothemes.com? Our suppor team will answer you in detail. Thank you very much! Halothemes Team
sure thanks
Hi! I would like to buy this theme but before i’ve got some questions
Is Ella “Translation-ready?”
Is it Customizable? Can we add a vote systeme for example?
Thank you
Hi LeoDps, thank you for your questions. Ella will be translation ready in the next version (you will get free update). It’s customisable with hundred of theme settings. You can also install any app you want (for ex a vote system). The theme works well with all kind of apps. If you have other concerns, please send to support@halothemes.com, we are pleased to explain more. Thank you, Halothemes Team.
When the next version will be available please? Thank you
It will be available in 3 weeks, thank you!
Thanks a lot for all your answers!
Do you prepare a Prestashop version of Ella? Thank you!
We are sorry that we don’t work with Prestashop now
Such a cool theme.. going to buy this, but before that I want to make sure onething that is your theme support variant image? like the product images get change based on the color I select in product details page? For example if I clilck red color the image section of the product page will display red color…
Hello Manic, yes this theme already support Variant Image. If you have any questions please email us at: support@halothemes.com.
Thank you so much, HaloThemes Team
Awesome Design!
Thank you very much, cheers!!
I really love this theme-and also the support on the other end. Email support is quick and so very helpful (a big thank you to Simon). I’m really excited about how good this theme makes my site work. Thanks halothemes-love your work.
Thank you very much Jenny, we are happy that we were able to help! Merry Christmas and Happy New Year! Halothemes Team
Fantastic theme and amazing customer support!!
The Halothemes team and Simon went above and beyond to help me fix the issues I was having with the template and my store.
This theme is extremely customizable and will take your online shop to the next level.
Thank you very much btonelli, we are glad that you enjoy our theme. Merry Christmas and Happy New Year! Halothemes Team
Hi there,
This theme looks great. I have couple of issues. 1. Can i move the social icons from footer to header. 2. I need to idd two more logos to the payment badges in the footer. Is there a way to do this.
Thanks
Hello there, please find it below for our answers your questions: 1. Yes. It’s possible. However, it’s a custom work and we will charge some small fee to make this change for you! Is it ok for you now? 2. Yes, it’s possible and we will do it for you with no fee.
If you have any questions about your themes. Please email for us at: support@halothemes.com
Thank you, HaloThemes Team
Best theme ever and amazing customer support!
I would just love to give Simon and his team a great review! Thanks so much for your wonderful customer service and fast response. This theme is amazing and I love it for my children’s clothing store.
Halothemes was able to help me with all the issues and questions I had about the theme. Definitely worth every penny spent! Best Shopify theme out there!
Thanks Guys!
Thank you so much, we are glad that you love the theme. Merry Christmas and Happy New Year! Halothemes Team
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