276 comments found.
Hello,
I’ve just bought the Essential Theme. How do you change color for counters for exemple ? If I turn the background color into black, I can’t change the text color which is also black so it can’t be seen.
Thank you
Hello,
thank you for purchasing!
You can change color for counters using Visual Composer. That section is already black by default. If you want change also the text color, you can customize it with additional CSS.
I remain at disposal for further assistance.
Best Regards.
I got a few question how to change things.
- Is there a possibility to add a Menu to the footer? I thought I will work trough the widget but now options are shown. - With the customizer I can add a logo text into the footer but no logo? Will there be an option to add also a logo? - How can I change the background setup? When I create a new element the background is white or grey or with a picture but I want to decide by myself what background is shown.
Thanks!
Hello,
thank you for purchasing!
At the moment these options aren’t available, maybe they will be added in the next updates.
I remain at disposal for further assistance.
Best Regards.
Hi, how can i change the banner (essential creative innovation) for my logo keeping the parallax options on the background. Beautiful theme!
Hello,
thank you for purchasing and for your appreciation!
You can change the banner in the main top with Visual Composer, from “Pages > Home”, and replace the text with yours.
I remain at disposal for further assistance.
Best Regards.
but I want to change the text for a logo. I do not want to change what the text says. I do not want there to be text. only the logo keeping the parallax options on the background.
I’m sorry, but this is not possible by default. You should edit the Visual Composer shortcode (vc_banner).
I remain at disposal for further assistance.
Best Regards.
Hi, i did it by putting a still image on the top and hiding the module banner at the end so the parallax background can work. Now, i have another problem with the Team module. Sometimes in some browsers the animation of the photo is out of place. How can i fix this?
Great!
About the issue in Team section, the animation should be work on all main browsers. Please, let me know what browsers give this issue, possibly attaching some screenshots, so I will try to fix it.
I remain at disposal for further assistance.
Best Regards.
is the same problem that spinx-tonic mentioned before. Sometimes works well and other times not, or works well and then fails when the animation is ending. Usually in chrome and safari browsers
It works correctly on my side. Be sure to have the last version of the browser.
www.mayorciampone.com is the website
Try to add this code in “Additional CSS” from the Customizer:
.team .mask {
top: 35px;
}Let me know.
Best Regards.
Hi, now looks bad in browsers with that code. Usually looks bad on mobile browsers, there is a code to apply? But only affects when viewed from a mobile browser.
Yes, you can use media queries in CSS. Try to apply this code:
@media screen and (max-width: 991px) {
.team .mask {
top: 85px;
}
}
@media screen and (max-width: 767px) {
.team .mask {
top: 50px;
}
}I remain at disposal for further assistance.
Best Regards.
That worked but I made some changes!
@media screen and (max-width: 736px) { .team .mask { top: 50px; left: 80px; } }
@media screen and (max-width: 320px) { .team .mask { top: 50px; left: 60px; } }
Great!
If you like the theme and the support, I would be glad if you could rate me with 5 stars here: https://themeforest.net/downloads
I remain at disposal for further assistance.
Best Regards.
Hi there,
I bought your theme/template today.(code: a5eef57f-d29d-4211-82e7-81242f13033d) And tried several times to install it (3 times via wordpress and once via FTP) but each time failed with error: Stylesheet is missing.
How can I install the theme succesfully?
Hello,
thank you for purchasing!
Please, follow the Documentation and assure to respect the requirements.
I remain at disposal for further assistance.
Best Regards.
Hi, I am unable to activate the essential plugins and see the error while activating the plugin. Also there is no option in customize section for General Options and import sample data.
Hello,
thank you for purchasing!
Please, verify if you are using the last version of the Theme and try again.
I remain at disposal for further assistance.
Best Regards.
I just downloaded the theme yesterday, I am unable to activate the essential plugin which is required. I am using windows server, help me with the activation
Probably your server has an old version of PHP.
As written in the Documentation: To use Essential, please make sure you are running WordPress 4.6 or higher, PHP 5.6 or higher, and MySQL 5.6 or higher.
Verify the requirements and if necessary you should do an update on your web server.
Otherwise send me the admin credentials via email (from my profile), so I will check.
Best Regards.
Dear Essential, yesterday I purchased the Essential theme. If I’m not mistaken it included the Visual Composer (value $34,-)? But when I want to activate Visual Composer I get the notification that I don’t have a license. Can you help me with this? All the best, Petra
Hello Petra,
thank you for purchasing!
Visual Composer is included, and it is installable like external plugin. You will be able to use it to create and customize your website with Essential Theme. You should purchase the license only if you want receive the updates and get the support of Visual Composer plugin.
I remain at disposal for any further information.
Best Regards.
Congratulations! Good Luck With Sale 
Thanks! 
I am trying to make my website a “One Page” site and it is very hard. I imported all the demo content and nothing is working right. How do I need to go about creating pages so I can create a one page site? Thanks so much! Also, how do I change the images that load on the home page? Thanks!
Hello,
thank you for purchasing!
The setup is very quick and easy. Have you followed the Documentation? It takes only 2 minutes to have your website like the demo. Once you have imported the demo content, you can easily customize them or create other pages using the Drag & Drop plugin (Visual Composer).
What is your issue? Please, send me some screenshots or login credentials via email (from my profile), so I will can check and help you.
Best Regards.
Thank you! I will go over all the documentation again and see what I can do. In the meantime I have created a new admin account and have personal messaged the login details to you!
Hi there,
I am working on a onepager with Essential. Nonetheless I need a couple of pages besides. When creating a new page, the content starts right at the top instead of underneath the navigation. The blog page looks fine, this is what I would like single pages to look like as well. How can I manage that?
Thx, Dirk
Hello Dirk,
thank you for purchasing!
You can also create single pages and customize them using Visual Composer.
Please, send me some screenshots or login credentials via email (from my profile), so I will can check and help you.
Best Regards.
Problem solved with update from theme. Thx a lot!
Great! You’re welcome!
I remain at disposal for further assistance.
Best Regards.
I try install but not. Becouse have a error below;
Parse error: syntax error, unexpected ‘[’ in ~/wp-content/plugins/essential-plugins/composer/custom_icon.php on line 5
Hello,
thank you for purchasing!
Have you followed the Documentation?
If the issue persist, contact me via email from my profile and send me the login credentials, so I will can check.
Best Regards.
install is finished. I want to add your theme my wordpress web site. but not. I made new folder. It is OK. Maybe conflict something. this information is not follow your Documentation.
Now finished setting I tried to change directory followed below. https://codex.wordpress.org/Giving_WordPress_Its_Own_Directorygot a same error, Parse error: syntax error, unexpected ‘[’ in ~/wp-content/plugins/essential-plugins/composer/custom_icon.php on line 5
I used default theme can change directory. and then I stopped Essential Plugins also can change it.
Probably your server has an old version of PHP.
As written in the Documentation: To use Essential, please make sure you are running WordPress 4.6 or higher, PHP 5.6 or higher, and MySQL 5.6 or higher.
Verify the requirements and if necessary you should do an update on your web server.
I remain at disposal for further assistance.
Best Regards.
Thank you so much. I confuse to check PHP 5.6 or MySQL 5.6. My server used PHP 5.4. Now Website was changed.
Thank you for the kind thoughts.
Very well! You’re welcome!
I remain at disposal for further assistance.
Best Regards.
Can’t even get started on this theme, the user guide says there is a tab called ‘General Options’ but it’s not on my installed theme.
Message me or email me for login details please.
Thanks
Hello,
thank you for purchasing!
What is your issue? The documentation says correctly how to setup the theme. Once you have uploaded it in your website and installed the required Essential plugins, you will have the tab “General Options” in your Customizer, where you can import data content and more.
You can contact me via email from my profile.
Let me know if you have any problems.
Best Regards.
Congratulations! Nice Work, Good Luck With Sale
Thanks!
Great job. Impressive design and functionalities. Good luck with the sales
Thank you!
Congratulations!
Amazing Work, Good Luck With Sale
Thanks!
Very nice work! GLWS
Thanks!
A very clean One Page WordPress Theme! Congratulations!
Thank you!
