26 comments found.
Hi,
Is this theme compatible with PHP version 8?
Many thanks
Hi,
yes, the theme is compatible with PHP version 8. Sorry for the inconvenience. Our support center has trouble. Please, re-create a new account and verify the purchase code. We will check and assist you within 24 hours.
How to get purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Regards, The JWSThemes Support Team
| Support Center |
Hi, i recently buy this theme, but when i try to instal, display the followin error Installing Plugin Ethan Core (1/17) An error occurred while installing Ethan Core: Download failed. Not Found. There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hi,
Thank you for choose Ethan WordPress theme. Please, check your host and ADSL. Ethan Core plugin and some plugins from out host. Some host will block source from other host.
Please, chat to support host and ask about it and re-install again. If you still have some trouble. Please, open the ticket to our support center.
Regards, The JWSThemes Support Team
| Support |
I like your design idea. Can I use this theme for my home and kitchen extension service website that hosted on WordPress?
Hi,
checkout is not works. even i fill the details there is no button to go next payment step.
same error in your demo site too. whats the solution for this?
Hello,product page can’t work .”Fatal error: Call to undefined method APCu_Object_Cache::incr2() in /home/content/a2pewpnaspod04_data05/33/41255333ml/wp-content/object-cache.php on line 240.” Is there a solution to make it work? Thank you
I bought the theme and installed the plug-in, woocommerce. the woocommerce system status page show the problem :Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. and my product page can’t work.Fatal error: Call to undefined method APCu_Object_Cache::incr2() in /home/content/a2pewpnaspod05_data02/50/41528750/html/wp-content/object-cache.php on line 240.
I look forward to your help.thank you.
Hi,
Please, skip this warning. Function woks . This is prolem w3 total cache. Please, delete this file object-cache. Php from host
Hello links sub-category do not work on mobile. Is there a solution to make it work? Thank you
Hi,
Please, open the topic to our support forum: http://jwsuperthemes.com/forums
Our support team will check and assist you.
Best regards, JWSThemes Support Team
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Support |
I need to translate some words into the theme and I do not think, where to do it. I installed the plugin “loco translate”, I looked in all the plugins and theme, but I do not think any of the words and phrases for translation. I tried to join the Support Forum, but he did not recognize my Purchase Code. need help!
Hi garciamarcus,
Thanks for contacting us! You can open the ticket to https://jwsthemes.ticksy.com/ or https://jwsuperthemes.com/. And offer me the necessary information. We will check and support you soon.Regards.
I’m very frustrated I’m going through a lot of problems and support for this theme does not help me. I can not translate multiple fields into theme I have problems with theme options, I ask for support, no success, when they respond, they are incomplete answers, no solution
but ask to rate with 5 stars, this they know how to do!
Hi,
Thank you for contacting. You can use loco translate plugin or POEditor for translate theme option.
WooCommerce Translate plugin: https://docs.woocommerce.com/document/woocommerce-localization/
If you have some question about theme. Please, foolow your topic and let us know your problem.
Regards, JWSThemes Support Team
Hi, I want to buy the theme and PSD files. Is there a link for buy the PSD of this theme?
Hi,
Thank you for interesting. Iff you want it, you can buy it for your E-Commerce 
. Regards,
So if I buy the Woocommerce version i’ll find with it also the PSD files. Is this correct?
Hi,
No includes PSD in full package. You can open the topic to our community forum. We will send PSDs Ethan to you.
Regards,
Hello! Do you have coupon for the theme? Thanks!
Hi,
Thank you for interesting. We don’t have coupon for the theme. But if you want to buy my item. I will discount 20%. Please, let me know if you want to buy it. I will discount 20% till you buy it
Regards,
Hi! Yes i want to buy it
Hi,
Our item discounts 20% now. Only $47 (limited time). This offer for you. Have a good day.
Great theme folks, but you need to get into the little bits and get them fixed. Look closer at the SEO tags, some are in the wrong places which will hurt SEO, text is hard coded into places like the welcome email subject is “The Ethan”, not exactly what people will want their customers to see,this needs to be the name of the website the email came from.
I am not trying to put this theme down, it’s actually one of the first themes I’ve really liked (like really really like), and I am very very fussy when it comes to SEO and good coding. I have tried many themes from Themeforrest, and this is by far the best one so far. It’s been a while since i’ve actually enjoyed editing someone elses code lol.
Thanks for your opinion contribution. We will improve the theme in the future. “The Ethan” come from Contact Form 7. You can edit form, change to your email. Subject title, vv. You can check : http://prntscr.com/g44i03
Please, open the ticket to our support center: https://jwsthemes.ticksy.com/. Our support team will check and assist you soon.
Regards,
No, not the contact forms.. it’s in the register_form php file. But it’s not a big deal, just trying to help improve the theme. Really is a great theme
Thanks,
We appreciate your contribution. Please feedback for us if you have any opinion to improve the theme. We are grateful for that.
Regards.
Hello,
Where can i get the child theme? Ethan package is not included a child theme.
Ok Thanks!
Congratulations!
Amazing Work, Good Luck With Sale 
Thanks!
Nice theme, Good Luck With Sale
Thank you
Do you have coupon for the theme?
Hi,
Thank you for interesting. Coupon code: http://prntscr.com/fz682j . You can Coupon test : ETHAN2017
I mean that I want to order your theme with coupon
Hi,
Thank you for interesting. We don’t have a coupon for the theme. Regards,
Hi,
Sale Off : 39$ now. Time limited . Regards,
Congratulations! Nice Work, Good Luck With Sale
Thanks!
Congratulations!
Amazing Work, Good Luck With Sale
Thanks!
nice work good luck
Thanks!
Congratulations! incredible work well done,good luck for sale.
Thanks!
Congratulation …. Good job! ... good luck for sale
Thanks!
Thanks!
