93 comments found.
hi the Sales Pop keeps breaking the site.
Hello, Pls submit your requests in here: https://support.familab.net/ Our support team will help you check and solve them.
Hello, can we show admin demo..?
Hi, presale question, is it possible to automatically open the cart sidebar when a product is added to cart ? Because i see the usual ugly woocommerce-message i would prefer to have the sidebar cart opening to allow user to go to checkout just after clicking on add to cart Thanks
Hello,
Thank you for your interest in our design.
Of course,you can do that through our Theme Options. You can also select “Cart Box” display styles and other helpful options. https://prnt.sc/myx9wyHope that you will have a good decision!
Hi. I’m very interested in your theme, but I’ve got a question. I’d like to use it for an ecommerce where all its users are spanish, can I change the language of all elements like the “load more” button? Doesn’t matter if I have to make it inside the code. Thanks a lot and congrats for your work.
Hello,
Thank you for your interest in our design.
Of course, you can change the language via some plugins as Loco translate (free) or WPML. You do not need knowledge of code. In addition, if you encounter any difficulties during the installation or use process, our support team will help you complete that.
Hope you will make a good decision!
Hi. the whole site is ajax ?. use ajax.js something like that. I need a script that in each page load will restart a code js.
Hi, Thank you for your interest in our design! Most of our theme functions using ajax requests to bring better experience while using our theme.
is it possible to get the product boost sale plugin from your other theme lebe ?
Yep, Pls follow your ticket on our support system(https://support.familab.net).
hello i am interesting in your theme.I have a couple of pre-sales questions:
1. is the theme completely compatible with elementor? in other words, can I edit any page, section or block I see in the demo version with elementor? I did not find anything on the documentation about it, just talk about visualcomposer
2. If the answer to the first question is yes, do I have to install wpbakery or can I do without it?
thanks
Hello Joeorfeo,
1. Yes of course. Elementor is updated later so we have not updated the document yet. We are doing this.
2. Yes, after performing “One click import demo”, you can choose to use Home built with Elementor or WPBakery.
Hope that you will have a good decide.
Sincerely, since the documentation needs to be updated, I would like to be sure that your theme can be fully managed with elementor. But I think I have to buy it to be sure. In case I’m not satisfied, do you have a refund policy?
Thank you again
Thank you for purchasing our theme!
We will update the documentation soon.
If you have other questions, do not hesitate to contact with us via https://support.familab.net/
All our refund policies comply with Envato regulations.
Thanks!
hello i am interesting in your theme.I want to ask 2 questions.1) Does the theme support the last updates of WooCommerce and elementor?and 2)The filters is like in the demo and i can change it automatically or its need code?
Hello,
Thank you for your interest in our design!
About your questions:
1=> Yes of course
2=> Yes, our filters use this plugin: https://codecanyon.net/item/woocommerce-product-filter/8514038?_ga=2.162190844.1957066596.1551056555-1521988313.1535160136
It is a plugin trusted by many customers because of its stability and ease of customization.
So the plugin is already installed? And i want to ask about the licence. From what i have read i can buy the regular even if sell rings in my case but the clients have the ability to access free in site? Is this correct?
This plugin comes bundled with the theme. We’ll always make sure to include the latest version in the main theme package, so you can update yours version.
To the other question you didnt answer… From what i have read i can buy the regular even if sell rings in my case but the clients have the ability to access free in site? Is this correct?
Yes, It is correct.
To conclude if i buy your theme today with regular license then i can start selling from today my rings without problem?if am i correct i will buy your theme today!!
Yep, you can start sell rings from today.
Hi. I am undecided what happens that I want to buy a theme for my online page and I see that its subject is very good but there is another one that calls me relatively the attention which is called Lebe. Can you tell me if your topic is better than the one I just mentioned?
Thank you for your interest in our design.
We have tried to create a theme with good speed, stable operation and user friendly.
Besides, users will not have to worry about its value. We always come with free installation services and customized discounts for our customers.
Regards,
must say this theme looks amazing, surprised it has not got more sales, but abit too pricey for me personally.
Thank you for your interest in our design.
We have tried to create a theme with good speed, stable operation and user friendly.
Besides, users will not have to worry about its value. We always come with free installation services and customized discounts for our customers.
Regards,
Is it possible to change the colour of the underline decoration on text in the top navigation? There is only one colour option in the theme settings but this only changes the link hover colour.
Hello, Pls submit your requests in here: https://support.familab.net/ Our support team will help you check and solve them.
is it possible to customize a little more the product page ? What I mean by that is that I want an instagram feed right under the product image/shortdescription ( not in a tab ) and also the reviews (not in a tab again if possible )
Hello
Yes, the product page can use WPBakery page builder so basically you can build anything you want there.
Regards
awesome ! I just saw that on mobile the popup is very hard to close
is it possible to have checkout page on 2 columns ?
Hi,
Thank you for your comment about the mobile popup, we will check it again in some mobile devices. However, you can still have option to disable popup on mobile only if needed.
Regarding to the checkout page, you might need to customize the child theme by change a bit on CSS.
Best regards
I’d like to have the popup on mobile ca you fix it ?
Hello, Yes definitely, we always listen to feedback from our valued customers and update our product frequently. Best regards
Your demo themes are broken ?
Thanks your feedback. We will have updated it.
Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include. This includes make eliminates the revolution slider libraries, and make it not work.
To fix it you can: 1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true. 2. Find the double jquery.js include and remove it.
http://prntscr.com/mi0qe3Yep, Thanks mate!
I tested the website speed on pagespeed insight and I had a result of 36/100
Hello
We’re trying our best to bring the fastest theme to our valued customers.
The speed test on pagespeed insight is using some special algorithms which is hard for a Wordpress site to reach the maximum score, its included many criteria to scored such as hosting provider or images compression quality. If you tried to check the site speed on https://gtmetrix.com (this is another popular page speed test tool) then there will be an excellent result.
So the page speed test tools are just for reference and it’s not a stricky ruler to judge a site. Thank you for your feedback anyway
Best regards
The theme requires a key, but I want to do it on a subdomain. and then transfer to the main domain, how can I do this correctly?
Hello, please submit your question at http://support.familab.net/tickets for more detailed instruction.
Thank you
hi im about to buy your theme. do u also have an order tracking site
wow, sorry not interested anymore. their are so many fade in effects etc. Bad UX
Hi, thank you for your suggestion. We will try to improve our product in the next update
Nice theme 
Glws!!!
Meta Box – WordPress Custom Fields Framework is Down. How we can install it? Product single page not work! :((
https://en-gb.wordpress.org/plugins/meta-box/Hello Taiger, Your issue might occurs due to some PHP configs. For more queries and support. Kindly submit a ticket at http://support.familab.net/tickets/ for better assistance.
Thank you
hi, fresh install. two/three plugin keep bracking the site familab-instagram-shop Meta Box – WordPress Custom Fields Framework (says Something went wrong with the plugin API.) https://en-gb.wordpress.org/plugins/meta-box/
Hello Taiger, Your issue might occurs due to some PHP configs. For more queries and support. Kindly submit a ticket at http://support.familab.net/tickets/ for better assistance.
Thank you
