598 comments found.
Hello, I would like to remove the number of item sold in single product page… can you help me with this? thanks Eva
Hello, please add this css
kable-> theme option-> custom code-> css
.single-product .product-details .piko-stock{
display: none;
}
Thank you so much for your quick response! 
H there,
Do you do custom work to the Wordpress theme?
How much would it cost?
Please contact me on: mindtechventures@gmail.com
Many thanks
Hello, I am already send mail
I believe this theme needs some updates. With server php version that is newer than 7.2, it gives an error in the shop page: Warning: A non-numeric value encountered in /xxx/xxx/xx…. /wp-content/themes/kable/inc/woocommerce/function.php on line 866 I don’t see this error when i downgrade to php 7.2
Hello, i see you need to renew theme support. also you can update php version 7.3
php 7.3 gives the same error. The latest php version that works is 7.2. I strongly believe your theme needs updates
Thank you for the update
Font awesome icons disappeared after recent updates. Not showing at all on my pages. Is this something related to the theme or something else? Thank you
hello, can you send me your web link please
Thank you for responding. Can i do in private?
I cannot say enough thank you for your great support even-though the problem wasn’t related to the theme, butt o the file permission on the server. font-awesome icons are showing perfectly now. Thanks again.
Hello i have a problem with last upgrade from woocommerce.
With woocommerce 7.7.2 works fine, but after upgrade to woocommerce 7.8.0 the cart no works, no add products at the basket.
Thanks,
Hello, thank you your comment. can you update php 8 then what happened informed me. also i see your theme support has been expired. you need to renew theme support also.
Hi, im working with php 8.2 i know no have support but i think is a general problem with new woocommerce version.
need to renew the support then our team investigate your website and fix issue. we tested local file don’t see this type issue. thank you
Are you sure is not a generic problem? I clone website to anoher and have de same problem.
Maybe no explainme correctly.
The url of cart works, the cart works, but on top bar, the icon of cart shows 0 products ever:
https://drive.google.com/file/d/1-oc7avP1hIPkeqSD7rfhYJT48KeOvoFs/view?usp=sharingAny news? Are you chek in?
hello, you need to wait next update else to renew theme support get urgently support
Ok, I already wait for the next update of the theme, thanks
Confirm with new version of woocommerce 7.9.0 the problem persist.
Confirm with new version of theme of today all works!
its works.
Hello i have a problem with last upgrade from woocommerce.
With woocommerce 7.7.2 works fine, but after upgrade to woocommerce 7.8.0 the cart no works, no add products at the basket.
Thanks,
Hello, I am having problems with the productfilter in Kable. You recommend Yith Woocommerce. But I have hires several webdesigners to display it for me but everyone is having problems with it. What’s wrong? I hear the Kable theme doesn’t support this Yith filter. Some designers have tried something, so I have a filter. But it doesn’t look good, doesn’t work well and doesn’t look at all like a beautiful Yith filter should look like.
Since I have tried everything, can you install this filter on my website, make it look like a nice and fully functional filter?
Hello, thank you witting in! if you need support external plugins you can contact first here. we can paid dedicated support. only we support theme recommended plugins and theme issue.
also need to send web link?
thank you
It is not fully clear what you are saying. Do I have to request this support another way? Because I thought this was the place to ask for support. And do I have to pay for it? Can you be more specific? And I want to provide a link, but can I do it in private? In a personal email or so? Please let me know what to do.
Hello, you can send me mail: https://themeforest.net/user/themepiko
yes you need to paid support for this plugins
Hi, I have just sent you an email and the link to my filter. Looking forward to your reply. Thank you.
Hi, I lost contact with you. No more answering of my email. Can you reply my email, so I can solve this filter issue?
Hi, I bought Kable licenses and I have to admit that it’s great! However, I need to add accounts for multiple sellers. How to do it? (different NGOs should have access and the ability to add products to the website). I saw in description that website have multi-vendor option.
Hello, thank you writing in ! You need to multi vendor plugin, like dokan, wc market place, mylti vendorx one of them.
Thank you for answer. Do you have guide how to convigurate this? And another question, how to change language of each site? I cant change language of section titles on single product site for example.
If you new about this may i think you cannot configure the multivendor website. if you need paid support then inform me.
here already i am mention the different type of vendor plguins. you need to choose according to your need.
you can find theme folder language file this folder you find .pot this file is language conctact you need to convert your language http://demo.themepiko.com/kable/documentation/#translationHi, I made the last update of the KABLE theme for wordpress… till then was working perfectly, now our dropdown menu is not working.
I have tried all the possibilities and i have no idea what is the issue.
Hello, Check your mail. thank you
Hello,
I need some support.
1. Where can I change the tabs on the shoppage? My shoppage shows the tabs: All Products, Hot Products, New Products and Sales Products. I searched everywhere to change it: in the customizer, WPbakery, Gutenberg, widgets, pages. There is nowhere in the theme you can change something on this page. I also don’t see how to add products in these tabs. Where do I do that?
2. I also want a banner displayed on this same shoppage, like you have here http://demo.themepiko.com/kable/fashion/shop/ Where and how can I add a banner on this shoppage?
3. I also want coloured background for the products and thumbnails on the shoppage, single product page, category page like you also have in your demo. And I would like to add different colours where I want it. How and where can I do that?
4. Also on the shoppage, how can I add a table with grey lines like you have in the ‘details’ tab on this same page http://demo.themepiko.com/kable/fashion/shop/
5. Under the buy button you also see a table with grey lines in the meta description. How can I get that?
6. How can I get a banner instead of Google map on the store listing page of the Food Directory. Now this Google map is part of the shortcode for this page, so I can’t change it. I mean on this page http://demo.themepiko.com/kable/food/store-listing/
Thank you.
hello, 1# you cannot change it its default if you want to change original file then you can change theme theme: if you need inform me i will change the file name.
2# go to theme option-> breadcrumb-> shop you can find here
3# theme option > footer> footer layout one combination featured
4# sorry do not undertood you can send me link better get screenshortshort
5# its fixed for map showing . if you need to change you need to change theme core file. if need i will sending file inforamtion
thank
Thank you for the instructions. Some of them worked.
- But I think maybe you didn’t understand question 3. You are referring me to customize the footer, but I am talking about the backgroundcolour of the product images and thumbnails. Like the grey image background here http://demo.themepiko.com/kable/fashion/shop/pork-pie-hat/. Where can I add a colour to the images?
- Question 4 and 5, I don’t see how I can add a screenshot here to show you. But you can see the grey lines of the table on this page http://demo.themepiko.com/kable/fashion/shop/retro-mens-sunglasses/ You see the grey table lines where SKU: piko-201924 and Category: Sunglasses are displayed. How do I get that?
- And you forgot to answer question 6.
Maybe later I will let you adjust the tabs like you suggested to do for me.
Thanks. Regards,
6 it’s fixed layout banner you cannot add the map layout. if you really need you customize your self.
thank
@you send me your product link: need to check why do nto added the gray line
@6 it’s fixed layout banner you cannot add the map layout. if you really need you customize your self.
thank
Your theme can work with Dokan?
If can, at the product detail page, allow displaying different buttons and URLs (to optimize for Affiliate and Dropshipping)?
Example URLs to:
1. Order (default always available) 2. Buy on Shopee 3. Buy on Lazada 4. Buy on Amazon 5. Zalo Messaging 6. Whatsapp messaging 7. Facebook Messaging
And more buttons and URLs will be added later. Vendor can show or unshow buttons when URL or none URL input
If you can customize, What time your estimating? And How money?
You need to add 7 buttons ? Yes I also provide customize server
Hello,
I create a new ticket, because I don’t get an answer to my last question. I want to request part of my payed support money back, because the ‘support’ I get is not sufficient, is taking forever and forces me to hire a developer to fix the bugs.
The last 2 months I reported some bugs and weeks later they are still not fixed.
1. The footer problem is still not solved. - a. It’s not fixed and it floats. It always floats at some pages, but at some pages where it looked fixed at the bottom of the page it floats (jumps up) immediately when you remove all product on the page. I have never seen a floating and not sticky footer ever, and I have had a lot of Wordpress themes before. This is really an issue of this theme. - b. Also it’s not possible to create a higher footer, higher than it is right now. I want it higher.
2. Yes you fixed the image sizes of the products (thanks for that) but you didn’t do that for the images sizes on my homepage in the category carrousel. I asked it several times, but still it’s not fixed.
I can’t postponed the launching of my website any longer untill you fixed the bugs, so I need to hire a developer to fix them if you won’t fix it. That’s why I request part of the support money back. Thanks for understanding.
Hello,
I want a complete refund for the support money I payed. I am done with you not solving the issues of the footer and the image sizes. I am done with being ignored by you, not taking me and my business seriously. You respond others question here but you ignore me.
I want my support money back if you wont fix the footer and the image sizes on the homepage as I described. Because if you don’t I will have to hire a developer to do your job for you.
hello, im really sorry about this this solution no my hand because of its dokan plugins issue. can you you share me your dokan pro purchase profile i try to contact dokan team member what the issue happend inside your store?
Hello,
First: I’m happy to get a reaction from you finally. But what you are writing about your hand is not clear. What are you saying exactly? I don’t understand what you are writing.
Second: the footerproblem and imagesize problem is not an issue of Dokan. Dokan works fine now, no problems. You need to read the last emails I sent you and what I wrote to you here. I think because of all this delay and writing about you not reacting you forgot what the problem is I need you to fix. It’s just the imagesize on the homepage and the floating footers that are also not sticky. That’s all. That has nothing to do with Dokan.
Can you suggest now how we are going to fix these two small issues and how soon? Because I need to close this chapter. I write you now for allmost two months to fix this. That’s far too long for such small issues. Thank you.
Could you please forward me again this mail
I just sent this email again to you personally. Thanks.
Hello,
I checked my homepage to see the effect of the CSS you added. I see no change. The pictures still have different sizes so the CSS doesn’t work. You cannot expect customers to only upload images of a certain size to make it fit right in your theme. That’s just impossible and too much too expect from your clients. I had so many different themes and never had this problem with imagesizes. Please, look at the images again. You must have already seen yourself that the CSS you put has no effect. Even that did not work, but you expect your customers to go thrue an impossible task to search for images of just 1 size. That’s crazy.
Also the footer problem. The same here. I never encountered that with no other theme. Can’t you make it fixed for all pages. This looks like a complete mess on my website how it looks now.
And please, don’t ignore me, return a reply. Thank you.
Hi,
We got SR plugin bundled with “kable” – there is no longer an update button in the dashboard without a license – can you adivise how to keep our version of Slider Revolution updated?
THANK YOU,
Peter
Hello I’m sooner update the plugins then you can use latest version. Thanks
Pls re-consider before buying this theme, I just realised the variable swatch does not change the images amongs gallery, thus, i spent whole night tried 1. update based on existing WP 2. Fresh Installation, the product swatch just does not work, however, my closest guess from the Author would probably like ” Your support expired, please renew ” that is what i found the whole night in here.
Hello, i see demo site issue. but latest update is working for variation image.
No, i just checked again, the Demo site’s site swatch still does not change, thats why the latest update does not fix this bug still. Why not provide simple fix.
Here is the proof : https://ibb.co/5FyBbbQ
thank you so much. we check our local environment if any issue then fix next version. thank you
Hello,
I encountered a few more problems with the Kable theme. I just sent you a message with some screenshots. Can you answer my email? Thank you very much. Regards,
Hello you need to send me screenshots this mail forhad.ferouz@gmail.com
Hello, I wrote today that I sent you a seperate email, that means, besides my post here at Envato. You need to check your email because I sent the mail to that email adress with all the problems described and screenshots.
I sent the email now for the second time. It’s in your mailbox.
Hello, I am waiting for 4 days now for the support I asked you in an email. I sent it to you twice last Friday. Can you please respond? Thanks for helping.
Hello,
Can you please give me the support I need? It’s been 4 days now, almost 5 days and I still don’t get any response by email or here in the forum. I’m going to launch my website in a few days and before that the problems I wrote need to be fixed. Otherwise I will have to postpone the launch. Please give me the support I payed you for when I purchased the theme. Thank you for understanding.
we are sorry to delayed replay. please check your email
The short answers were not helpful at all. You clearly didn’t read my email well. I wrote you an email back. Please read it. Thank you.
Hello, thank you for answering my email. I just sent you a reply with access to my website and asking for help to fix some issues with the theme. Thanks in advance.
Hello,
I am tired of waiting for you to contact me and help me with the issues your theme has. I wrote you a personal email on 18 November and asked for help. Since then I am waiting for you to help me, that’s almost 3 weeks I am waiting for someone who not only purchased your theme but also payed for support. You sent me just a few messages say the credentials don’t work, than you didn’t want to use the 2 step verification. It’s always something, but you don’t help. Because of your theme issues I already had to postpone the launch of my website. And I don’t hear from you and don’t know when I can launch, because you don’t help me fix the problems.
More over, I asked you to help me change the image sizes, the footer problems and the Google API problems your theme has. But now I made new discovers: the header of my website doesn’t have enough room to display 5 menu items, just 4 items. I tried for hours thinking I am doing something wrong. But after rearranging the order of the menu I found out it’s just your menu that has not enough room.
Another new problem is that your WPbakery widgets are not always adjustable. That also took me hours to discover it’s just the theme.
if you don’t have menu are space you need to use 4 item else need customize menu style or shorter word, you need to send me screenshot bakery widget not working widget area.
also send me your google map short code and frontend screenshot that you see its do not working
Hello.
-Thank you for fixing the image issue and the buttontext. It looks great now. Thanks!
- Very strange I need to adjust my menu to make it fit in your header. That shouldn’t be the case when you use a theme for your website. But thanks for the clarification.
- The WPbakery widget that causes the most problems is the Newsletter shortcode. It’s not possible to align that in the centre of the page, it sticks at the leftside of the page. I tried to enable more options in your widget to adjust it, but it doesn;t display more options like a WPbakery widget of block should display. In your demo this widget is in the centre of the page, but on my website it’s impossible to change that. Of course with coding you can change that, but I don’t have coding skills. I also want this widget to be globally on my website. Once I manage to place the widget globally, but after trying something else, the theme doesn’t respond anymore to display it globally.
- Unfortunately you forgot to fix the footer problem. I explained that in a personal email with screenshots on 18 November. Please read that email. Not only is the height limited but it floats on several pages of my website. And the newsletter widget I want above the footer on the bottom of the page (so not in the footer). But it’s unclear if it is in the footer or above it.
- I already sent you the Google API on 30 November in a personal email. Please check your email of that date. And of course the API is already placed in the Dokan settings, so you can see it. I already contacted Google and they told me I need both the Geocoding API and the Places API. I activated both, but still the map is not loading. It always points to Dhaka and nothing else.
Thanks. Regards,
or map then you need to contact dokan plugins author because its paid plugins definitely you get support form dokan team member .
i am really sorry for your footer issue. i am searching my mail but unfortunately may its delete could you please send me again.
Part of my images are displaying in the wrong size again. Not all, but quit a few. That happened after I disabled your theme for a few minutes. Not only that but I also see an extra tab at the bottom of my product page. A tab with New Products, Featured Products, Offer Products and Rated products, displaying the products in this new tab. I never activated that new tab and don’t even know how to do that . Moreover, at some pages I see shortcodes of you displaying in the frontend and my logo is gone. I had to disable your theme to see if the problem with the affiliate plugin I told you about in a personal email was caused by a theme or plugin. You said it was coming from the third party plugin so I had to test all plugins by disabling it.
When activating your theme I see these strange changes. What is it with this theme? I’m sorry but it seems unstable and causing strange behaviour on the frontend. I like the design very much, but I encounter so many problems.
hello, i am undertood your issue my our theme don’t have product page any tab. first you need to deactive all plugins then step by step check which plguins active then coming those tab.
Yes I know that tab don’t belong there, that’s why I contacted you. But believe it or not, after a few days the tab disappeared itself. Also a problem with suddenly not working links is restored suddenly.
1. A few other things I was able to restore myself but a sudden problem with disappeared widgets I wasn’able to restore.
And some also left are two old problems you would fix but never did.2. The floating footer and the height that can not be set higher than now.
3. The Google API not pointing the location of the vendor. I contacted Google and they did everything what they could do. Dokan was not able to help.
I wrote you a personal email a few minutes ago with explanation and screenshots. Can you please help me quickly so I can move on with my business? All this is causing weeks of delay to launch my website. Thank you for understanding. Regards,
Hello,
Yes I know that tab don’t belong there, that’s why I contacted you. But believe it or not, after a few days the tab disappeared itself. Also a problem with suddenly not working links is restored suddenly.
1. A few other things I was able to restore myself but a sudden problem with disappeared widgets I wasn’able to restore.
And some also left are two old problems you would fix but never did.
2. The floating footer and the height that can not be set higher than now.
3. The Google API not pointing the location of the vendor. I contacted Google and they did everything what they could do. Dokan was not able to help.
I wrote you a personal email a few minutes ago with explanation and screenshots. Can you please help me quickly so I can move on with my business? All this is causing weeks of delay to launch my website. Thank you for understanding. Regards,
It’s unbelievable but suddenly the issue with Google API has also been solved. For weeks I am trying everything and Google also helping. Suddenly it works. I don’t know how this is possible, but I am glad. So that does need to be fixed anymore.
- So left are point 1 (disappeared widgets) and 2 (footer).
- One question though. You fixed the image sizes on the shoppage, but the sizes on my homepage at the categories carousel have still different sizes. Can that also be fixed?
Thanks!
I sent you a reply in a personal email. Please check your email for a reply. Thank you.
Hello,
I just sent you a personal email with new problems.
- Problems with the wrong price showing in my backend and on my website.
- Other problem is difficulty updating your theme.
Can you please answer me by email. Thanks?
Errors whit WooCommerce file not compatible
Hello, thank you so much. I will fix sooner. I see your theme support has been expired. Theme support renew
Hello,
I have 2 big problems:
1. This Kable theme has caused serious corefile changes on my website. A lot of errors are showing on several pages and even in my backend. My host support removed some of the errors, but not all is solved. I deleted the theme and related plugins, but the corefile changes remain. I’m afraid I will have to delete my whole Wordpress website.
2. After I installed Dokan PRO I still was not able to upload demo Food Directory. Right now I have deleted Dokan.
I need support for both problems here in a more private environment. Also I would like you to take a look in my backend to help me solve both problems. Where can we have contact in private?
Looking forward to your quick reply. Regards,
You send me your login details our profile message box
Thank you for offering this. Where can I find the profile message box? Can you place the link here off that profile message box? Thanks.
you send here https://themeforest.net/user/themepiko/portfolio
Thank you for the link. I just sent you an email there. Regards,
Hello,
Four days ago I sent you the problems I described here above (corefile changes and problems importing Food directory demo). I sent you all in a private mail with the profile message box you suggested. I also sent screenshots and credentials to take a look at my backend. After four days I still haven’t heard from you. Yesterday I sent a new email asking to give me an update. No reaction from you.
This is disappointing, because I ask support regarding serious problems. I also gave credentials to my website, I don’t give that to everyone. Furthermore I need to continue with my website and all this time I am waiting and losing time I need to spend on my website.
Can you please reply my email and report to me what you have found? I can’t wait this long and need to proceed with my website. Thank you for understanding.
please replay my mail
Don’t ask me here to reply your email because you know I did that immediately almost a week ago now. I wrote you an extensive description of the problems and sent you 3 screenshots with it. It’s you who didn’t wrote me back.
This weekend finally you wrote me back, but you are still not looking at my website and the problems I described. I have the feeling you didn’t even read the problems I described and didn’t look at the screenshots I sent you. You keep saying that I should first reinstall Dokan and Kable and after that you will look. But I am trying to tell you in all my emails I have removed Kable and Dokan, but still you see Kable on my website with a lot of error warnings and the removal caused corefile changes. So, NOW is the time to look at my website to see what happened, and not just look after I have deleted my website and reinstalled everything as you suggest.
Please take me and the problems I described seriously and take a look at my website today and the screenshots I sent you a week ago in my email to you. I payed for the Kable theme and payed for extra support so it’s your job to help me.
I’m understood your issue you need to send me requirement file your server please
Hello,
I sent you new credentials and instructions in a private email 2 days ago. The information you were waiting for. But once again I don’t hear from you anymore. No report, no update, nothing. Can you please reply my mail and give me an update? Thank you.
im imported the demo
Hello,
I installed the Kable theme and followed all steps of the installation wizard. In that wizard I choose demo Food Directory. But this demo is not displayed on my website. Moreover, when I go to Demo Import page, only 4 demo’s are there: Default, Electronics, Fashion and Demo RTL. These are the only 4 demo’s I can choose from. While on themeforest I see 12 demo’s. I checked the documentation to see if I forgot a step, but I can’t see what I have left out.
I was also surprised I was not asked to enter a purchase code to activate the Kable theme. Is that needed and could this be the problem with the missing demo’s? Please help. I want to install the Food Directory demo. Thanks.
Hello food directory demo need to active multi vendor plugins dokan pro plugin after you can import the food demo.
Really? And what about the other demo’s. Because I see 12 in themeforest? All in Dokan Pro?
only food demo need to installed dokan pro. other demo do not need to installed dokan plugins
Than why don’t you tell me why I can’t see the other demo’s? I explained to you already I see only 4. Where are the other demo’s?
kabletheme only 4 demo available like fashion, electroic, food, rtl
Is there a possibility to get a login to demo admin page?
Hello, can you mention demo name? Or mention which area need to see
demo template fashion (fashion) to check widget area – thanks
All widget custom build and support also Gutenberg
so it is possible to see backend how all is built ?
we don’t have any public access user that demo.
after purchase the product you have face any issue or demo installed inform us we can import demo no problem at all
Hello
We are using your WooCommerce Variation Swatches Plugin, but we noticed that when we click “clear” after viewing an attribute gallery, the tab does not display the base gallery. It’s normal? We also checked your demo, but it doesn’t load the attribute galleries
http://demo.themepiko.com/kable/default/shop/chill-sack-bean-bag-chair-large-3/hello, thank you inform me. i am checking Sonner my local environment
I would like to know: when I click clear, should it go back to displaying the default gallery? because it doesn’t happen on our site.
can you send me your login details i can check it
Hello, i send you a PM with the credential, sorry for the delay
I reply to your email, thank you
Thank you, now the component work correctly
