603 comments found.
Hi there
Hoping you can please assist me again. I am having trouble with the mailer.
The mail is sending successfully, however the fields are showing as [Empty.] seems as though its not seeing the posted data.
May i please give you the website link for you to have a look.
Looking forward to your urgent response. Robyn
Hello,
Your problem with contact form have been resolved. Please check.
Thanks 
Hi, I have a header with a sticky wrapper. I would like to disable the javascript which reduces it’s height (adding a css-class). Can you please send me the code? Thanks. Best regards, robert
Hi, if you don’t want header size (height) variation like large to small on scrolling then please go to style.css file line 1298 and 1300 and give “line-height: 100px;” and “height: 100px;” like this screenshot https://monosnap.com/file/BnMW30iLqJMwbiIiOIPWhO9exUfERL Hope solved your problem. Thanks
Hi There
Hope you can assist me. I would like to use the “Image carousel” in multiple places in my website. The first time i use it it works fine, however, when using it a second time the carousel no longer works and only displays large static images. Dreamweaver gives me an error stating that the second
Hi, In that case you have to use different id name with different js initialization. For better understand please take a look this screenshots https://monosnap.com/file/Kx8C4cVPqYjvUr3u86Gh27pn6xwmZV https://monosnap.com/file/hK1ha144REqo0HOa4Iwo7cZ5anLU03
Thanks
Hello – for the main navigation, how do you change the dropdown indicator from a ’+’ to a down carat? Thanks
hello????
$(".js-primary-navigation").menuzord({
indicatorFirstLevel : '<span class="fa fa-angle-down" />',
indicatorSecondLevel : '<span class="fa fa-angle-right " />'
});
like this screenshot https://monosnap.com/file/mhWO8TrCnPmAXGZ04dbbiHl8gNMkmH
Thanks
@media screen and (max-width: 992px) {
.parallax{ background-attachment: scroll; }
}
Hope solved your problem.
Hi, I mistakenly bought the html template instead of the Wordpress theme, please can I get a refund from the HTML so I can buy the Massive Wordpress theme? Thanks
Hi, We’ve received your refund request and we accept this request. Have fun with wp version
Thanks
Hello, I checked my credit and it’s still not right. Initially 18.44€ + 18.44€ were taken from my credit (the purchase was made twice error from site and it wasn’t the html but the Wordpress Massive theme I wanted to buy). Later I added 60€ more credit to pay for the WordPress Massive theme and receive the full refund, but the refund wasn’t right. My current credit is $28.61, so please could you make a full refund of the money that was taken? I can show pictures from my bank statement if needed. The html template was charged twice but it has only been refunded once (I no longer have the html template in my downloads folder). Please help me, thanks 
Hi, Refund policy handled by envato team. First you’ve requested for refund then envato referred those refund to us for approval and we already approved your refund request. So now its not in our end. So any confusion or further clarification we suggest you to contact envato. Hope you understand. thanks
Hi, Can you please check flexslider documentation http://flexslider.woothemes.com/
Thanks
Hi! My client is interested in your template and I have a question about it.
Do we get all the available templates e.g. 60+ templates as in the offer.
We want to use the “Coming soon page and and a full website template later on when we are ready.”
Or we choose only one template and pay the 17 USD for it and then another 17 USD for the other version?
Hope I am clear enough.
Best, Regards, Simeon
Hi, Thanks for your interest in our template. Yes you will get all templates (60+ home page and 285+ pages ) and its only $17. Once you purchased this template you will get all updated version full free. No need to purchase multiple time.
Thanks
Alright, thanks!
Upon further examination, it appears the scripting on this set of templates (Massive) prevents the pages from loading in WYSIWYG editors. This has not been the case with other themes recently purchased elsewhere. Although I would like to use your templates, they are not suitable for the purpose at hand. All purchased files have now been deleted from my computer. A refund would be much appreciated. Thank you.
I had assumed the HTML files in your Massive template could be opened in WYSIWYG view (not code) in programs such as Dreamweaver or Blue Griffon. This does not appear to be the case. I tried both. The programs either hang or crash. Why do your files not behave in this regard like standard HTML? Is there a work-around?
Hi, Our HTML files should be work in Dreamweaver. However can you please try it in others editor like sublime text / php storm / atom / note pad etc.
Thanks
As previously mentioned, I wanted to use the HTML files in a WYSIWYG (not text) editor. I had reasonably expected this to work since all other templates I have purchased did so. Accordingly, I will not be using the Massive template and request a refund to my Paypal account.
Hey come on, if you aren’t able to edit the file in your preferred software, that’s not our fault because we didn’t market if for that kind of software. So be reasonable and use any popular code editor IDEs like PHPStorm/Sublime/Atom and others.
Unfortunately we can’t help in this case since it was never marketed to be compatible with any specific software. Take care.
Well, if it is going to be hit or miss in this regard, I won’t be purchasing any further templates from this source. I can’t afford it, particularly when it is for charitable use. You stated in an earlier post it “should work in Dreamweaver”. That is what I also believed when I bought the template. But it doesn’t. Seems we can agree on that, so how about a refund?
Good morning, Yesterday we purchased your plugin but we noticed some discrepancies between what the Documentation tells about the folder structure and what we found when unpacked the ZIP file:
YOUR DOCUMENTATION:- assets
- Css [only compiled css from sass]
- Img [all images]
- Js [only custom js files]
- Sass [all sass files]
- abstract
- basis
- layout
- pages
- shortcodes
- themes
- Vendor [all the 3rd party css and js plugins]
- Index.html – Home page
- assets
- css
- js
- Index.html – Home page
Hi, Unfortunately documentations are not updated. Sorry for this inconvenience. Please follow the main files folder structure.
Thanks
I am trying to use your full page video and for some reason the video I uploaded does not cover the screen on higher resolutions. I thought it was a css issue but after swapping out the video with the one if your example it works as it should. Is there some type of aspect ratio I need to address to make a video I want to use conform to your layout?
http://www.mypaseo.lfe/paseo.aspPull it up on a high screen res and you will see what I mean.
canvas, video {
display: inline-block;
width: 100%;
}
Hope solved your problem.
Thanks
I am trying to use your full page video and for some reason the video I uploaded does not cover the screen on higher resolutions. I thought it was a css issue but after swapping out the video with the one if your example it works as it should. Is there some type of aspect ratio I need to address to make a video I want to use conform to your layout?
http://www.mypaseo.lfe/paseo.aspPull it up on a high screen res and you will see what I mean.
canvas, video {
display: inline-block;
width: 100%;
}
Hope solved your problem.
Thanks
Hello,
I can not even begin to tell you how much your product has helped my business. THank you.
I pride myself in delivering products to clients that are as lean and efficient as possible. In your examples you include quite a few .js files and .css files.
I would imagine that not ALL files are required on all pages. For example if I am not using mailchimp I would think I do not need to include that file.
Is there an efficient way you would recommend to identify what files are needed based on what features I am implementing on a project?
Also, please look at this page on a mobile device, ie. tablet or phone, www.mypaseo.life/paseo.asp It seems the slider with amenities does not load whereas it does on a laptop / desktop.
Also, notice on that slider I am using lazyload.js with the img having class lazy I tried this on review slider and it does not load the images. Any help would be greatly appreciated.
Thanks.
Tom
Hi, We understand your concern. But unfortunately there is no automated system to filter which file required in which pages. All its need to be do manually. And your slider issues solution is https://monosnap.com/file/9TOjQLkWlGXWRyf68rfSD2tigjUgMi
Hope solved your problem.
Thanks
oops on the website address! Here is what I meant: http://www.mfafoundry.com/index_video_test.html
I did try and implement the API key but I’m still unsure what is missing to show Google Maps as intended in your template.
Can you please send us your files to our mail themebucket@gmail.com so that we can check it. Please mention subject is “gmap issues”. Thanks
Hi, I did send you the file via a dropbox link, any success?
We didn’t get any mail. Can you plz send us again with your dropbox link. Plz mention subject “Google Maps issue”
Thanks
Just sent my third attempt, please check it
Hi, we’ve solved your problem and send file to your mail. Thanks
Hi, I am having issues using the Google Maps feature live. Not sure what is missing but I am using the code used and locally it appears fine, however once upload (javascript included) the map is unable to display live.
Here is the test page: index_video_test.html
thanks for your help!
Hi, we can’t see your test page: index_video_test.html link as this is not a proper link. However can you please add your api key in your google map link like this https://monosnap.com/file/cPu7zmTPmM9TYXssm76gAyNLAJVs7Y
Thanks
How can I slow down the autoplay speed on the testimonial slider? I’ve reviewed the Slider Revolution JQuery documentation but have been unable to find the answer.
Hi, We didn’t see your purchased badge. Did purchased our template.
Thanks
Hi, we’ve seen only first tab gallery. Others tab didn’t find any gallery.
Thanks
Hello,
Is there any CMS in this template? We would like wordpress for example. i am so interested to buy it but i need a cms with it.
please let me know, thank you
Hi, Thanks for your interest. Yes we’ve wordPress version https://themeforest.net/item/massive-responsive-multipurpose-wordpress-theme/15281142
Thanks
Hello, how do I change the speed of the owl carousel please?
Hi, Please check this doc here have all options https://owlcarousel2.github.io/OwlCarousel2/docs/api-options.html
Thanks
Thank you. I looked at the resource and see the variables, but where do I change these? In the minified .js file? If so I did a search for a variable and it is not there. Thanks again.
You will change the file named “assets/js/scripts.js” https://monosnap.com/file/bezuOk6ukCuUDuURYu4QCuFoHdQd12 in which carousel you have been used. Thanks
Thank you, great product and support.
You’re welcome 