877 comments found.
Hi, when adding a bookable product (WooCommerce Bookings) to cart, the cart shows the product , but it doesn’t show the bottom part (shipping, coupon, checkout buttons), also the cart drawer is showing as empty. Is there a way to fix this? Thanks
Hi
Please open a support request here https://thememove.ticksy.com/submit/
or reach us via email at support@thememove.com then we will check and guide you step by step to check the problem.
Thank you!
How can I show the ‘buy now’ button to the carousels?
Hi
Unfortunately, there is only Add To Cart function in the grid product.
Regards
I would like to request the feature of having category descriptions displayed below the categories with a scroll option. This feature is particularly useful for ecommerce sites as it helps rank category pages better and provides additional information to users. I have included a link (https://drive.google.com/file/d/1bhRRhmvuhRYfHIExrhup3xpkSrwCsBlJ/view) to a document that further explains this feature.
I tried using these two plugin also but these plugins not working with your theme. please help me to figure out this thanks.
i used this plugin in all title bar style e.g – fill, standard 1, standard 2 etc
https://wordpress.org/plugins/wc-category-description-jump-under-products/ https://wordpress.org/plugins/move-wc-category-description-below-products/Hello. Your google drive link is broken. Please open a support request here https://thememove.ticksy.com/submit/, we will support you better there. Thank you!
Do you have real use cases? Because I’ve found that the perfmonce of your site is really bad: https://gtmetrix.com/reports/minimog.thememove.com/woaqBJvI/
Thanks in advance.
Hi
You can follow our document to optimize your site
https://minimog-wp.gitbook.io/minimog-ecommerce-wordpress-theme/update/optimize-themeRegards
Please update your embedded copy of * Font Awesome Pro 5.15.4 so we can use the new X (twitter) icon and not be stuck with the bird, Thanks
Yes, we will.
Regards
I cant see this in your latest update did you include it? Twitter bird is old brand
You are still using Font Awesome Pro 5.15.4 , your change log says you added X but it is not on that version of FA…. can you tell me where you enqued it ?
Just updated to another “new” version but you still have not added Twitter – X font awesome icon . You said this was done 2 versions ago but still not there. Please let me know when you will add it?
Hello
The Elementor version 3.18.0 has some bugs that need to be fixed immediately. So we needed to release a quick update to fix these bugs.
We are updating FontAwesome and testing it thoroughly before releasing it.
If you need to add an x-twitter icon right away, Please open a support request here https://thememove.ticksy.com/submit/ we will help you.
Thank you.
Any update on adding support for X icon please?
Hello
Please open a support request here https://thememove.ticksy.com/submit/ or send an email to support@thememove.com. We will help you update X icon.
Thank you!
Hi
i checked this theme looks nice . can we change the product view in home page. now it showing sliding type can we change it with drop down option in mobile view https://minimog.thememove.com/supergear/
Hi
There are many product grid layouts.
You can change to the layout that you want easily.
Regards
Hlw author can I adjust sizes of icon, fonts, spacing for Mobileview and tablet view with elementor??
Hi
Please open a support request here https://thememove.ticksy.com/submit/ then we will check and guide you step by step to do that.
Thank you!
I want to report bug: Shipping method is not working in cart page
When I use Twenty Twenty-One theme it works, but when I use Minimog theme it doesn’t work
Twenty Twenty-One: https://prnt.sc/ir_sweHCctbP Minimog: https://prnt.sc/3HeIoiV1VSYZ
Hi
Please open a support request here https://thememove.ticksy.com/submit/ then we will check and guide you step by step to fix that.
Thank you!
Hi,
somebody from the support delete my follow-up comment in the support ticket system and the ticket can’t be reopened.
The last reply from your team was 3 weeks ago.
Can you please check it? Nr 3500714
Thank you
HI
Our team is checking the problem for you.
Regards
Hi, Jetpack reports the follow
Insight Core <= 1.0 – Subscriber+ PHP Object Injection & Stored XSS
What is the problem?
The plugin does not have any authorisation and CSRF checks in the insight_customizer_options_import (available to any authenticated user), does not validate user input before passing it to unserialize(), nor sanitise and escape it before outputting it in the response. As a result, it could allow users with a role as low as Subscriber to perform PHP Object Injection, as well as Stored Cross-Site Scripting attacks
https://wpscan.com/vulnerability/01d430ea-ef85-4529-9ae4-c1f70016bb75/
Hi,
We have not update the plugin in WordPress library anymore.
https://wordpress.org/plugins/insight-core/The new plugin version always come with theme package.
So don’t worry, just ignore that message.
Regards
okay thanks
Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page
Hi
Some of page functions are not allow to edit via Elementor.
Please open a support request here https://thememove.ticksy.com/submit/ then we will check and help you better.
Thank you!
Sorry, support for this Envato Market purchase code has expired. :’(
I can´t edit the store front end any more 
The shop page or Archive page (category) are not allow to edit via Elementor.
Regards
Hello, are you planning to release new themes in the near future? I’m really looking forward to new theme from you
Hi
There are many projects in progress.
Thank you for you interest.
Regards
Hello I have import demo but in the footer newsletter design not same as demo and i think missing some style or classes
Hi
You can solve this problem by changing the Include Form Styling setting to Base styling only in WPForms settings.
https://prnt.sc/oKBcd2R2HzH1Regards
Hey Guys, you should win a price for adequate support.
How do i change the my account page to not have the little floating button on mobile? i would prefer an accordion.
Sometimes i really lose track of where to configure things in the settings:)
Hi
Please open a support request here https://thememove.ticksy.com/submit/ then we will check and guide you step by step to do that.
Thank you!
i’m not prepared to extent my support for this.
Where in the settings can i switch to regular buttons?
Thanks
There is no option to do that.
It requires some custom code to change the layout.
So please submit a ticket or you can find your own freelancer.
Thank you.
Hi How i can activate sales pop up trigger? like in shopify and magento
Hi
You can manage the popup in Theme Options here https://prnt.sc/gfysZi-GmgtJ
https://minimog-wp.gitbook.io/minimog-ecommerce-wordpress-theme/theme-options/popupRegards
Maybe I didn’t explain it right. Here’s a screenshot
https://prnt.sc/ab-USgBcCJfgHi You are talking about the WPC Smart Notifications for WooCommerce (Premium) plugin popup. You can setup it here: https://prnt.sc/UYOHqJHrvQas
why your add to cart in demo its soo slow?
you really have problems with your add to car adding its so slow in all your demos… its waiting like 5-8 seconds to add to car. its not fast.
Hi
I think your network is slow because as in my test, the function is working very fast
https://www.awesomescreenshot.com/video/21948815?key=cd701fab2b672fb251fa3d2709565502Regards
facing issue File Permission Issues We were unable to modify required files. Please ensure that /**/public_html/wp-content//uploads/ I have checked in my hosting it has all read and write permissions enabled for this folder and files.
also i checked in my local development env i am getting same error so i think something wrong with theme.
File Permission Issues We were unable to modify required files. Please ensure that /Applications/MAMP/htdocs/wordpress/wp-content//uploads/ has the proper read-write permissions, or modify your wp-config.php file to contain your FTP login credentials as outlined here..
Hi
You can refer these topics to upgrade the folder/file permission
https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/ https://secure.wphackedhelp.com/blog/wordpress-file-and-folder-permissions/If it difficult for you, please contact the hosting provider. They can help you do it quickly.
Regards
As i have already mentioned i have set the permission correctly. it’s not that i am having issue in my production website the same issue happening in my local environment I have set all my files permission to 644 and folders permission to 755.
I think the issue is it’s trying to access /Applications/MAMP/htdocs/wordpress/wp-content//uploads/
instead it should be /Applications/MAMP/htdocs/wordpress/wp-content/uploads/
the double ’//’ before uploads. and this issue only comes when using minimog theme not any other theme
My worpress version is 6.3.2 and PHP version is 8.1
Have you defined any define( ‘WP_HOME’, ’...’ ); or define( ‘WP_SITEURL’, ’...’ ); on your wp-config.php file?
Please open a support request here https://thememove.ticksy.com/submit/ then we can help you check it closer.
Thank you!
it was issue from redux plugin. once updated issue got fixed
There seems to be an issue with the login. I have ajax login on both websites that I have this theme on, and both are giving the same error. When the user tries to login, it gives 404 error in the console. The ajax fails. Can you solve this? Please contact me if you need further info.
Hi
Please open a support request here https://thememove.ticksy.com/submit/
or reach us via email at support@thememove.com then we will check and guide you step by step to fix the problem.
Thank you!
Item is showing “78 sold” on single page but we cleared the store orders to start fresh. What is controlling this number and how to clear it to 0 ??
Hi
The number of the order may be stored in the database.
Please open a support request here https://thememove.ticksy.com/submit/ or reach us via email at support@thememove.com then we will check and guide you step by step to fix the problem.
Thank you!
how to put two Product Images Style slider in product page Vertical Slider for laptop and Horizont slider for phones
Hi
You can try this feature to enable/disable slider in mobile devices
https://prnt.sc/eV0dw8HfPBpnRegards
