63 comments found.
Hi, Does this theme come with a boxed version layout? Thanks 
thank you. You can change to a boxed version layout.
Great
Hi I cannot see this in the theme options?
Hi, Please, open a ticket to our support center. we will help you.
Okay
Hi, can you add function in dashboard too don’t display breadcrumps in title bar, because it don’t work without woocommerce
Hi,
Please, config in Theme Option. You can open a ticket to our support center. we wil guide to you.
Hi, the ‘share this’ style in your new theme ‘SLOVA’ is very nice and would look nicer in this theme due to the circle style of the icons, which is more in keeping with the rest of the website theme buttons.
I know you are releasing a new update in February for this theme and I wondered if there will be an option to change the style of the ‘share this’ icons or will you be updating the style on this theme to the same as your new theme?
I have a new project to start in 4 weeks time which I may be able to use your SLOVA theme for…it is very nice.
Thanks
Hi Darren, Noraure in next version will fix some small bugs if it exist. We don’t change ‘share this’ match to your site on our theme. Our theme developed from PSD, which approved by ThemeForest.
No problem, just thought I would ask the question after seeing our new theme.
Hi
I have posted quite a few support tickets about the iPad and iPhone on my website not working correctly and I have just viewed your demo website on the same devices, they are not working correctly either so this is not related to my website but the theme.
I know you are probably very busy but would you be able to reply ASAP to my support tickets please as I need to show the client the website next week and cannot when it does not work on an iPhone.
Thanks
Hi Darren,
Noraure theme is working best on IPhone, Ipad. Please, send to me some screenshots on our theme if you see.
Thank you for your feedback. Regards,
I have now sent you screen shots of your demo on the iphone and ipad that clearly show the exact same issues that I am having with my website.
So I am sorry but I have to disagree that the theme works best on iPhone and iPad…at the moment.
Hi Darren,
Really, thank you your feedback. Because you check carefully. So, we known and fixed all bug in the new version. Thank you for your time and best wish to you.
I am glad that my feedback helped point out a few issues with the theme, which you have now corrected.
Thanks
Hello, I am very much interested in purchasing your theme. One question that I have is relative to social sharing icons. Is there a way to change them within the theme itself or is custom coding required?
Also, is there a way to add social sharing icons on the banner image like shown in the example here: http://bodyjewelryfashion.com/terms-of-service/
Hi,
You must custom code. Currently, noraure theme use addthis script for social marketing. In the example, that site use WhatsApp Share Button Plugin. You can setup and custom their code.
Hi, is there a way to show the home page Featured Products, New Products on 2 rows please, rather than a single row?
Thanks
Hi Darren,
We’re happy to help, though we are not available to do the coding work itself. You have to understand that you buy the item as it is. If you want it to look or function different than what you see in the online demo you need to understand that this is not covered by basic support. We are always here to give small tips and advice, I even write full blocks of CSS codes sometimes, because we will be happy to help you.
Regards,
Hi, no problem at all, I am competent enough to change the code myself if you are able to advise what I need to change to achieve this.
This is how most support guys for other themes I have purchased work, which is great.
Shall I submit the question on the support forum and perhaps you can reply on there with the file I need to change please?
Thanks
Hi Darren,
Please, follow your ticket. If you want it to look or function different than what you see in the online demo you need to understand that this is not covered by basic support. We are always here to give small tips and advice, I even write full blocks of CSS codes sometimes, because we will be happy to help you. Thank you
Hi, I am having a few issues with the template and have posted some support tickets on your support website, so hope you get these soon. Many thanks
Hi,
we try our best to monitor the support center around the clock, but because of a large amount of support inquires that we have to deal with on a daily basis, please allow 12 – 24 hours to receive an answer to your ticket. Please, follow your ticket.
Regards,
Ok many thanks will check tomorrow.
Is there a way to have the product images portrait rather than square please?
And is the theme setup to work in catalogue mode as well?
Thanks
Hi there,
Thanks for your concerns! We might help you custom something but this is limit. And the theme is setup to work in catalogue mode as well.
Thanks!
Hi, so are you saying that if I buy the theme you would make the change for me so that the products display in portrait?
Thanks
That’s right, mate!
Excellent, I will purchase the theme now and get it setup on my server and them let you now when I am ready to have the change done.
Thanks
Hi, the import of the demo data is not working 
I have followed everything as per your documentation but I just get a blank screen when doing the import of the sample.xml file?
The widgets have installed correctly though.
Hi you,
Sorry for that. Now please send me a private ticket to: https://jwsthemes.ticksy.com. I will check that issue immediately.
Thanks!
Excellent, many thanks will send over details now form your support website.
It is now allowing me in….must have been a blip Just setting FTP access and will email over in a mo. Thanks
I’ve been reading your ticket, Darren:)
Good work! GLWS
Many thanks Nice day to you!
Switching to grid view didn’t work in demo
We fixed it. thank you so much.
Awesome WooCommerce theme, GLWS
Thank you so much
hello, Pre sale
you have very fast theme my man!!!!! very gooood
Do you have the quick view on Ajax, when adding a product from the quick view its reload the page, if you have it on Ajax that wont happen?
can i change the check out layers, i want it on one page?
Many Thanks
Nice day to you,
Many thanks for your concern. The theme is just what it is currently. However if
you want Ajax, you may custom more. This theme is using YITH WooCommerce
Quick View - a simple way to look immediately at the product’s distinctiveness.Thanks!
what you are using for the news letter?
we are using newsletter plugin for the newsletter.
Hi zaherhaddad,
For pre sales, please send some questions to my email. Thank you.
Nice theme, Good luck
Thank you very much
presale question:
hi.. is ur theme include with 6 demos?, I mean I wonder whether while I install “one click demo” I will get those 6 demos. thanks.
Thank you for your concerns! Merry Christmas to you
Our theme includes 6 demos and when you install “one click demo”, you definitely get those 6 demos. Thanks!
Very nice and professional! I dig the smooth hover animations.
Thank you. Merry Christmas.
Awesome work! GLWS
Thank you. Merry Christmas
Nice theme, GLWS and Merry Christmas 
Thanks for your wishes! Good wishes of happiness this Christmas and on the coming year to you
