26 comments found.
is this support RTL?
Hi, can you share demo images for my site… my mail greivin.cruz@geoinn.com
why no contextual links are shown with your theme? it is in drupal core, and should be available with any theme…
Hi ragupi! Have you checked that the module is installed and enabled on your site?
–Your Cocoon Team
Yes of course it’s enabled It happen after drupal core update I can see it rendered in html but not shown on screen….
Hi ragupi, could you please shoot us an email at info@createdbycocoon.com so we can take a look at this for you? We’d love to get this resolved for you so that the contextual links are showing again!
—Your Cocoon Team
In most pages in this theme, the “title of the page” is not visible. Only the blog page title is visible. How can I show title of other pages? Or how can I show title of other selected page content types?
Any updates? I have sent you the email and created support 2 days ago regarding this issue. But I have not got any reply.
Does this theme work with the view? Have you made the dedicated server price list in views? What module you have installed – this link is not working – http://createdbycocoon.com/NRGHost_modules.txt? Can you send me images included in the Drupal installation folder, so that it will be easier to view the theme? Have you made the commerce installation theme design, as you have written earlier (https://themeforest.net/comments/10237828)?
Hello, I am wondering that why I am not getting any reply. I have a few questions before purchasing this theme. I have posted my question here, send email to you in info@createdbycocoon.com, filled up form in your website and send you a message in facebook. But still, from nowhere, I have not got any reply. If I do not get any reply then how I can I trust you that after purchase you will give me support?
Hi there!
Apologies for our late response, this was due to the weekend. We hope you are having a good week so far! 
Yes, NRGHost does work with the Views module. All the content is managed by Nodes, Blocks, and Views.
Here is a list of all modules used in the theme:
ajax_comments, block_class, conditional_fields, ctools, entity, entity_view_mode, field_group, jquery_update, media, menu_attributes, menu_html, oauth, pathauto, rate, simplenews, soundcloudfield, special_menu_items, token, video_embed_field, views, views_fieldsets, votingapi, webform, webform_ajax
Yes, we will be able to send you the demo images for your convenience.
Yes, we offer installation into your existing Drupal site and we provide customization services also.
Currently there is no cart or eCommerce integration natively in the theme, but it is definitely something that can be integrated after purchase, either by yourself, or we can provide this as a customization service after purchase, for an additional charge.
Hope this helps! Please let us know if you have further questions!
—Your Cocoon Team
What about drupal 8 ?
Currently this theme is only compatible with Drupal 7. If you wish to use it for Drupal 8, feel free to purchase the theme and convert it as per your requirements.
-Team Cocoon
I Have the error using PHP 7.0 The same name as their class will not be constructors in a future version of PHP; MA_Import has a deprecated constructor in /home/uaihos5/public_html/wp-content/plugins/nrghost-plugin/importer/nrghost-importer.php on line 35 can you help me?
Hi there, it seems you are using the WordPress version of NRGHost. This is the Drupal version, so you will need to contact the author of the WordPress version for support. Thank you.
Hello! I request a refund. By not responding to requests in the support.
Hi,
You did not provide us enough time to get back to your support ticket. Our usual response time is within 72 hours, but you have requested a refund in under 24 hours from creation of the support ticket. You created a ticket requesting the images used the demo, but have not reported any bugs or issues with the theme to us. We are more than happy to provide the demo images if you could kindly supply your email address. We have declined your refund request but are more than happy to assist you with any problems you may be experiencing, if you could please raise a ticket with appropriate and relevant details.
—Your Cocoon Team
From where I can edit Popular Plans Tabs in VPS page? From where to edit dummy text Curabitur nunc neque, mollis viverra ex in, auctor elementum mi. Donec non purus felis. Duis interdum mi id purub on Hosting page? Do you have documents how to edit all this stuff? Please replay. Thanks
Hi there,
Have you checked the Drupal Blocks page? yoursite.com/admin/structure/block Also, check the Views for ‘Cocoon Content Blocks’, and in there you’ll find some additional dummy text you can edit under the ‘HEADER’ section. Thanks!
Hello, I just bought drupal theme and after demo installation I cannot login into admin and user area also I cannot see any demo page. User, Admin and all other files 404 Not Found. Please advice. Thanks
Hello,
Please make sure that the Drupal .htaccess file is present in your root folder. That should resolve the issues. Thanks
It is working now. What about images like you have in demo version?
Hello, images are not included by default as mentioned on the description page. However, if you’d like us to send you them please send us an email and we can send you a zip folder of the images. info@createdbycocoon.com
I sent you email. Please check. Thanks
Hi is there a wordpress version for this template ?
Where can I find the exact same images/icons used in the demo site, after installed it locally? Great theme!
no funciona google captcha en los formularios de login
Hi,
We only provide support via email: please press the ‘Contact Author’ button on this page: http://themeforest.net/item/nrghost-hosting-tech-service-provider-theme/11381718/support
Please include your purchase code in your message as proof of purchase, or send the message via the account used to purchase NRGHost Drupal so that our team can help you out.
Thanks
This is pathetic, I purchased this theme and get an error while importing the Database INSERT INTO `cache_views` (`cid`, `data`, `expire`, `created`, `serialized`) VALUES (‘views_data:en’, 0×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[...]
Hi there, we’re unable to reproduce this error and we haven’t seen this issue before with NRGHost. MySQL import errors like this are normally seen when there is an issue with your MySQL configuration.
Take a look here: https://www.drupal.org/node/294156
I would recommend increasing your MySQL packet size in my.ini (max_allowed_packet), change it to something high, try to import the database again, and then revert it back to its original value.
Please email our support team at info@createdbycocoon.com and our developers will help you out with this if you require.
Thank you
Also I am unable to login to admin panel
Hi, we have emailed you the images (responded to your support email). You can login at /user with credentials: admin/admin and then access the admin area by going to /admin
Hope that helps
That is fine but, ain’t there a backend panel, where I can login like Joomla?
You can access the Drupal admin panel at yoursite.com/admin, but you must login first at yoursite.com/user using admin/admin as the login credentials.
Can you please tell me the folder where the images are to be uploaded
Hi, images need to be uploaded via Drupal admin panel. Please email us if you require further help with that.
Regards
Hello NRG Host,
Pricing table not working properly on that page..
http://demo.createdbycocoon.com/drupal/nrghost/vpsTry to fix soon
Hi,
It looks fine to us. What does it look like for you? Which browser/OS are you using?
Thank you.
Firefox browser version : 38.0.5
Hi,
Thanks very much. Looks like it was showing like this only in some versions of Firefox. We fixed the problem and it should work fine now.
We’ve uploaded a new download package and ThemeForest should update it soon.
Hi rkarivuraj,
Both the live demo and the download package have been updated with the fix. Thank you for bringing this to our attention.
Great Job, not only the template is super cool, but also a very good support. Congratulations for this work.
Thanks for the kind words, much appreciated.
Do I need Drupal to be able to modify and use this template?
Hi,
Yes, this is a Drupal theme; it will not work on WordPress, Drupal is required to install and operate your NRGHost site. We include Drupal in the download package, with easy demo setup instructions and screenshots, but it’s recommended that you either a) have basic experience with Drupal to use the theme, or b) are willing to learn a few basics as you go along.
We are always on hand, 7 days a week, to offer assistance with Drupal how-tos and theme questions.
A WordPress version of NRGHost is currently under development by another ThemeForest author, it will be released in the future, so you have the option of waiting for this if you prefer.
Let us know if you have further questions, thanks for your interest!
Hi, thanks for your reply. I am using MVC.NET and I wanted to know if I can use the template in my MVC views without using a CMS or php codes.
Hi, yes! You can use the pure HTML version of the template, you can see more here: http://themeforest.net/item/nrghost-flat-responsive-hosting-template/10815670
The pure HTML version does not run on a CMS, and pages are delivered using pure ol’ HTML, no PHP.
Hope that’s what you’re looking for.
Love the look. No commerce or cart integration? -I’m a buyer if it has those modules loaded/setup with the theme.
Hi, thanks for the compliment.
There is no commerce or cart integration (yet), but it would be fairly easy for you to implement after purchase. You could install Drupal Commerce or another payment management module of your choosing and these would work fine with the theme as is.
We may integrate commerce in the future.
You can also check out the WHMCS version, which has native WHMCS billing integration http://themeforest.net/item/nrghost-flat-responsive-hosting-template/10815670
Thanks for your interest.
does this also theme the client section? Can we see that?
Sorry, could you clarify what you’re asking?
mmm sorry, maybe just applies to your original WHMCS theme, however, I wanted to know if this or that theme has a style for client area of WHMCS. Perhaps Ill ask on the other themes page.
Hi — Yes, this only applies to the HTML/WHMCS theme. They will be able to answer your question here: http://themeforest.net/item/nrghost-flat-responsive-hosting-template/10815670 Thanks for your interest.
Hello,
Is there a boxed version possible?
Hi, there is no boxed version integrated by default but this is definitely something we can help you with after purchase. You can just send us an email and we’ll integrate this for you.
