89 Reviews
Difficult to customise and the documentation is terrible.
I couldn't change the icons nor the masonry filter.
by jllee 9 years ago
This is such a beautiful template and would have worked really well with what we're trying to do, however I have tried - unsuccessfully - on several occasions to get help with several bugs and after a month, I still have not gotten any resolution to the issues I'm experiencing with the template.
I created a support ticket and have gotten little to no follow-up, which is very frustrating considering the fact that I PAID for this product and pushed a launch date back to allow time for fixes that still have not been addressed.
Author response
Hi there,
I believe something might have gone wrong from support on our side as we have replied to all support tickets on our system yet you don't seem to have received a reply. I do understand that you encouraged us to email you - though unfortunately on Themeforest, an author can not see a customers email address.
If you'd like to open your ticket again, of course we will be happy to reply and help you solve the issues you're experiencing.
Thanks,
Craig
Very nice a flexible theme, good job!