244 comments found.
Please send me user side panel ’s information (demo’s user name and password). I can’t check user panel and I have no idea what is it look like
But I can’t login to user panel and I have no idea about it’s dashboard. Please send me accessibility to view user panel . Regards
One click demo is not working I am getting below error
An error occurred while fetching file from: http://themes.dhrubok.website/wp-demos/slake-demo/files/theme_options.json! Reason: http_request_failed – stream_socket_client(): SSL operation failed with code 1. OpenSSL Error messages: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed stream_socket_client(): Failed to enable crypto stream_socket_client(): unable to connect to ssl://themes.dhrubok.website:443 (Unknown error).
Installation of Dummy Content for Slake 2.1.4 fails due to expired domain certificate !!! Message: An error occurred while fetching file from: http://themes.dhrubok.website/wp-demos/slake-demo/files/theme_options.json! Reason: http_request_failed – cURL error 60: SSL certificate problem: certificate has expired.
Please fix this asap.
Hi there guys,
Hope all’s good. So, my issue is that I’ve first deployed the website locally for development, and then deployed it to an Internet server.
The deployed version on the internet now has links like https://themes.dhrubok.website/slake/wp-content/uploads/2018/12/feature-2-21.png all through it, and I want those to come from the site it’s hosted on, not a third party. How can I do this?Im a solid dev and hapy to do db replaces, code changes, etc. Also, I have already done a replace in the DB and it’s the same.
Thanks
Is this template compatible with WPML?
Hello,
I have send an e-mail almost 2 months ago with my login details for my website so somebody can take a look at it. I am still waiting on my response from my e-mail.
my e-mail is info@cryptokennis.com
whmcs brdige is causing issue please update it
Hello there,
Thank you for coming to our support center.
Our team is working on the update of WHMCS Bridge. Unfortunately, we do not have any ETA when this will be done. We appreciate your help.
Kind regards
Any chance for an updated version for the newest WP ?
Hi,
Thank you for reaching to our support.
Yes, we do have a plan for this update but unfortunately we do not have any ETA for this yet. We hope for your patience on this.
Kind regards
Dear,
I bought the “Slake Theme” (https://themeforest.net/item/slake-responsive-hosting-and-whmcs-wordpress-theme/22671131) 2 months ago, but there are still some problems. The necessary plugins will not work without purchasing them.
I would like to receive support for my problem. the problems I am experiencing are:
- elementor pro does not continue to load (is stuck on loading screen, even after purchase. On safe mode we are missing several elements. we used a personal key). - slider revolution unusable (slider revolution does not give any options and indicates that it must be purchased) - custom fields pro cannot update and does not work properly. i can’t use all options.
I hope to hear from you soon.
Hi there,
We are sorry to hear about the issue.
It doesn’t need to purchase the Elementor Pro plugin to run the editor without any issue. It should be running/working with just the free version. The issue about Elementor load error was solved in the past. But if the issue still happens then we would like to take a look at the issue on your site to fix this.
Would you please share the site login details here at teamdhrubok@gmail.com so we can check this?
Kind regards
Hi Guys,
I need assistance on my Website, Elementor has broke in some way, When disabling elementor pro the Website opens up in Elementor but then I cant edit and save any of my new changes. If someone could please have a look at this.
Hi there,
Thank you for reaching to our support!
We are sorry to hear about the issue. The issue related to Slake + Elementor was solved in the past. But still, we would like to check the issue on your site. Would you please send the site URL with login details here at teamdhrubok@gmail.com? So we could look into the issue.
Kind regards
Pre-sale question.
1. If i want to sell domain with your theme would i need any api or somehing? 2. Is your theme by default connected to WHMCS or i have to get it myself 3. What other requirements will i need using the functionalites of your theme, with the hosting i will use my VPS 4. Do i have code to get the buy domain or buy hosting to work? 5. Do i have to buy something to get the theme working fully
standing by
Hello einlosen,
Thanks for your kind interest regarding our Slake theme. Hope you are doing great today!
1. Our theme is designed on hosting purposes only. And we provide design for the WHMCS Bridge. This makes a bridge connection between WordPress and your WHMCS server. So you have to have your own WHMCS system which is a separate system for selling domain and hosting related staff.
2. After installing our theme you would need to connect it with WHMCS. We have tutorials on documentation on how to do this.
3. Our theme runs as like any other WordPress theme on any hosting platform. Only thing that needs is your own WHMCS system.
4. This theme specifically integrated with buy domain only.
5. You doesn’t need to buy any extra plugins or services except your own WHMCS system. We used WHMCS Bridge free version and that supports the necessary features what we demonstrated in our demo.
Kind regards
.
I had install the theme on my server but elementor is not loading. Can you me in that case?
Thanks
Hi Support,
I cant edit my template using elementor. Its says Can’t Edit? ENABLE SAFE MODE Having problems loading Elementor? Please enable Safe Mode to troubleshoot. Learn More
Hello, this theme not work MEGAMENU on smartphone. Not work in wordpress 5.6.
Hello tarcom,
I trust you are doing good today!
I have checked our site and could see the mega menu works fine on Android and iOS devices. Could you please provide the site URL so we can check if that makes any issue? Also, if possible would you please record a mobile screen video to demonstrate the issue.
Kind regards
Hello, this template, menu, MEGAMENU, not work on version wordpress 5.6 Please helpe me. tks Julio Cesar
Olá, O template que comprei, nao esta funcionando corretamente na versao do wordpress 5.6. voce poderia me ajudar por favor? obrigado Julio Cesar
Hello there,
I found that this is a duplicated comment. Please check your other thread regarding the same issue.
Kind regards
Hi, I have an issue with the theme,
All my pages showing breadcrumbs even do I turned off the option in the theme settings.
any ideas?
?
Hello there,
Hope you are having a great day today!
Please edit your pages and choose the “Elementor – Full Width” page template and update. This will fix the breadcrumb issue. Let us know if you need any further help regarding this.
Kind regards
Hi, in your theme you use mega menu, but how to change/add description to megamenu items? We’re not able to find it! We’re able to add a new section but dont know how to change the “lore ipsum etc…”
Regards
Hi mriosfer,
I hope you have a nice day!
To edit the menu item descriptions, please click on the “Screen options” from “Appearance -> Menu” page. https://prnt.sc/whzg63Then you will be able to edit the menu item description like this https://prnt.sc/whzge4
Hope this helps and happy new year to you and to your closest ones.
Kind regards
Could use little help as it seems some features are missing think due to some thing failing to import https://ramhostings.net/
Hi there,
Hope you’re having a good day!
I can see the demo page is looking fine except one thing. The colors and fonts doesn’t look the same as like the theme demo. Please check our documentation on how to fix this: https://themes.dhrubok.website/docs/slake/#after-demo-import
Please navigate to Elementor → Settings. and check on both Disable Default Colors & Disable Default Fonts options and Save settings.
Please let us know if you face any further issues.
Kind regards
issue is the “live chat, login & register” dont work
Hey there,
Could you please check you have added links for those menu items? Check the screenshot for reference: https://take.ms/t1j19
Kind regards
what link im i adding tho?
Its there but no link added idk what link
I suggest to add a link to the respective pages for each of the menu you have here: https://prnt.sc/w5t53j
