121 comments found.
Hello , I’m very sorry, I made a mistake i was wanting the Wordpress version ( RTL ) i need refund to get wp version
This has been solved. Thank you!
Hello, I have two question, please check this: https://bit.ly/2Oe4vcN Why it doesn’t show the index.js ? ( and also after a while its not loading at all, is there any comment that could run it permanently ? I ran: npm install, npm run dev/ on shared hosting terminal.
Thanks! After making the next js production build then the app will run from the next build folder and this will not show index js while loading the page.
Following link could be helpful to up and running a Nextjs app-
https://medium.com/@tilomitra/building-server-rendered-react-apps-with-nextjs-40313e978cb4Thanks!
I couldn’t find it on this article, can you simply say it please? How can run this permanently,
Then run : npm install Then run : npm run dev
I know, But I couldn’t find my answers there!
Thanks for the message! We would like to let you know that the installation procedure of a React Next based app could be varied from the hosting service provider to other provider. But the core concept of the production deployment quite common for almost all popular hosting provider included the shared hosting with ssh+specific port using access. To keep the app server continuously running, there must have to use some kind of process manager like PM2 or Passenger or any other suitable one.
We apologies that the standard support could not cover the installation of the app for the buyer but sometimes we provided that support also for free and then got some unexpected experience based on some buyers hosting environment setup! The overall process gave us lots of pain and then we decided to not provide anymore installation support!
We can suggest looking into the PM2 manual and understanding how the npm command works could be beneficial for long run. Deploying to managed hosting server quite easier and quicker. But cPanel deploy also works perfectly but that sometimes needs some extra works also access granting from the hosting provider.
Please feel free to let us know by emailing to hello@envytheme.com if any other questions.
Regards,
EnvyTheme support team
Hi, I want to buy the template, but I want you to include the images with the animations. Would that be feasible?
Thanks! Yes, we will send demo images after you purchase and send us email to hello@envytheme.com.
Regards,
EnvyTheme support
Hello, I tried to install the nodejs version on Cpanel, but I have problem, how can I run it, is there any help file?
Thanks for the message! If you are using shared hosting then to install or update the NodeJS and other essential packages including process manager i.e. PM2, you might need assistance from the hosting provider. The installation and setup is not related to cPanel but ssh access to perform the install/updates work in the hosting server.
Regards,
EnvyTheme support team
Can I Have a HTML version instead of nodejs,
Thanks! Adding the available versions below-
WordPress: https://themeforest.net/item/startnext-startups-wordpress-theme/23715707
HTML: https://themeforest.net/item/startp-it-solutions-software-and-saas-template/23465958
Regards,
EnvyTheme support team
Is your theme supports Mega Menu ? I want to add mega menu. Also how about AMP in your theme ?
Thanks for the message! We apologise for the delayed reply! This template doesn’t have mega menu also amp included but we are expecting to have them added within next few updates.
Regards,
EnvyTheme support
Hi Team,
Hope you are well! I have been working on customizing the your template which I bought on ThemeForest. I am a bit stuck on configuring the contact forms so that we get emails when someone submits the filled form. Can you please sned me some instructions to set it up? Currently our email is setup via Microsoft exchange service on Office 365.
Regards Debasish
Thanks for the message! We apologies for the delayed reply! Could you please check the documentation for the contact form submission setup?
Please feel free to let us know if any queries via emailing to hello@envytheme.com.
Regards,
EnvyTheme support team
Thanks, but that’s the reason I am reaching out to you. Can you share link to the documentation? Cause the documentation I seem to have access to via the downloaded files seems very thin. If you can guide me to the detailed documents, I will be very grateful
Thanks for the message! Actually, the contact form email sending setup is quite easy and can be achieved by following the included documentation. There is no need to setup for specific email service provider like MS or Google mail. We would appreciate if you please check the doc and let us know if the email sending doesn’t work by following the steps from the doc.
Regards,
EnvyTheme support
Is it quite easy to change the default color to one that isn’t in your demos? Lets say my branding color is blue…
Thanks for the message! Yes, you can change the demo sample color with any other preferable color like blue!
The StartP has HTML also WordPress version available. Please make sure you purchase the right one if you liked the item.
Please let us know if any other questions.
Regards,
EnvyTheme support
nice work…
Hello,
I accidentally bought the react version of this template and not the html version. Is there a possibility to exchange them?
Thanks for the message! We hope, the issue is resolved now!
Regards,
EnvyTheme support team
So the StartP html template I purchased seems to have no HTML files AND lots of HTML code in js files. Any way I can get a conventional set of HTML pages?
Thanks for the message! We apologies for the delay! Please send us email to hello@envytheme.com.
Regards,
EnvyTheme support
Hello i cant run the project … I have installed and i have run npm run dev but nothing happens. Ive tried with a custom port – nothing. Please help me out ASAP
Thanks for the message! Could you please follow the documentation to run the app in dev?
Regards,
EnvyTheme support
Hello i again need your help, last time it was http not https.
Please tell me why do the animated image appear grayed out. They are not like on the demo. I cant attach an image to show you
Thanks for the message! We apologies that due to ThemeForest policy, actual images can’t bee included in the template download file. Please send us email to hello@envytheme.com then we can send the image files.
Regards,
EnvyTheme support team
My email is benrobinsonuk@gmail.com
Thanks
We have sent the images via email.
Regards,
EnvyTheme support team
Hi I purchased this theme yesterday and I expected it to contain everything in the demo version. We have looked through the images and we can see the images in the demo. Just shapes. Can you please supply the images or I would like a refund. This is not what I expected. Thanks, Ben
Thanks for the message! We apologies that due to ThemeForest policy, actual images can’t bee included in the template download file. Please send us email to hello@envytheme.com then we can send the image files.
Regards,
EnvyTheme support team
Greetings! Please confirm after sending the email then we can send the image files.
Regards,
EnvyTheme support team
Hi, the template looks awesome. Is that the Html version ?
Thanks for the message! Here is the HTML version https://themeforest.net/item/startp-it-solutions-software-and-saas-template/23465958
Regards,
EnvyTheme support team
I see that Html version with SASS? Did you use SASS? and you do not use CSS?
Yes, Sass has been used in the HTML template.
Regards,
EnvyTheme
OH! I do not know anything about Sass in case I want to edit something 
Thanks for the message! You can do all the edits by using CSS. The Sass is additionally included so, if anyone wants to use Sass then they can.
Please let us know if any other questions.
Regards,
EnvyTheme support
Hope you are well. Could you give me help me, how can I create a production version, please. I want to run this in Cpanel. I already update content.
Thanks for the message! We think to deploy on cPanel based hosting, you need ssh access to perform installation and some other essential configuration for Node JS and PM2. Also, there are lots of ways can be followed to achieve the deployment but that really varies from hosting service provider! Deploying to VPS might be easier than cPanel.
You might find following link useful to make the deployment process successful -
https://medium.com/@tilomitra/building-server-rendered-react-apps-with-nextjs-40313e978cb4Regards,
EnvyTheme support
Hi I just bought, and I just wonder animated illustration. plz let me know where I can buy it.
Thanks for the message! Could you please send us email to hello@envytheme.com then we can send the actual images files? Due to the ThemeForest policy we are unable to include the actual images in the download bundle.
Regards,
EnvyTheme support team
Hi, I mean that I just want to use another animated illustration image instead of them of your demo home one page.
Thanks! You might try looking into freepik.com for the different images for the illustration.
Here is a sample link https://www.freepik.com/free-vector/software-development-illustration-web-developer-programmer-computer_3090692.htm
Regards,
EnvyTheme support team
thank you for your support, additionally I wonder how to make react-wow animation from illustrated image. Is there any kind of animation generator (tool) ? or I have to do it by manually ? or any other paid service I could use ?
Thanks for the message! We are not sure about any animation generator or any paid service to achieve the react wow animation from the images. There might be open source library available on npmjs to achieve the goals.
Regards,
EnvyTheme support
Hi i have bought your Startp some days ago and it wont work. I want to upload it as a theme on my wordpress site ? Can you send me wordpress version or whatever ive downloaded i dont have an option to download as wordpress. Can you assist asap please? thanks Colin
Thanks for the message! This is a React template which has been built with React, Next js and some other technologies! As this is not a WordPress theme so unfortunately can’t be installed in a website as a WordPress theme.
The item title and description has not been said anything about the item is a WordPress theme but all the information about React or Next JS based features.
The WordPress version is available with a new name “StartNext” and can be downloaded from below link -
https://themeforest.net/item/startnext-startups-wordpress-theme/23715707We hope you can understand our above details and help us to do more good work on ThemeForest.
Unfortunately, we were not ready to receive 1 star review for completely inappropriate reasons for the item! We hope, you can reconsider the review rating for the item!
Regards,
EnvyTheme support team
HI yes if you refund me i will buy the other one and give you a better review. I am waiting EAGERLY to get this sorted out please.
We apologies! We don’t provide any refund once an item purchased and downloaded. But we only provide refund if the item doesn’t work as described and we are unable to fix that also, if the matter applies to Envato refund policy.
Thanks for understanding this and your support!
Regards,
EnvyTheme support
does this template comes with all images, icons etc… I want to buy the html version
Thanks for the message! Due to the ThemeForest policy, actual demo images are not allowed to include in the download bundle but placeholder images. After purchasing the item then please send us email to hello@envytheme.com so we can send you all images. Icons are included in the download bundle.
Please let us know if any other questions.
Regards,
EnvyTheme support
I mistakenly bought this version, instead of HTML How can I get HTML? I do not even know how to deploy it on the server
Is there installation guide available. Can I install this on linux shared hosting?
Thanks for the message! Yes, the template has installation guidelines and it can be installed on shared Linux hosting. But please make sure you have ssh access to the hosting account so you can run npm commands there. You should have permission to install new packages also update the NodeJS when required.
If there any issue with the above then we recommend buying the HTML version of StartP.
Please let us know if any other queries.
Regards,
EnvyTheme support