170 comments found.
Hi, how do i replace demo products with real products?
Hi,
Many thanks for your order!
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there. Our supporters will guide for you.
Many thanks for your patience!
I opened support ticket 3 days ago, i got no answer!
Hi,
I have just told my coder and supporter. Be patient pls. They are checking and find a good solution. Thanks!
Hi, There is no register account option in your theme. My account page just have option to sign in but people cannot register. Can you help how?
Hi,
Many thanks for your order!
Maybe, you did not configure correctly.
Please use the purchase code to register with our support system: http://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account (if possible). Our supporters will guide for you.
Many thanks for your patience! Best regards Jim
Hi,
When are you going to release the update for Woocommerce 3.4.0? There are many obsolete HTML templates since the update of Woocommerce …
Look here : https://ibb.co/eEGBBT
OK, let me double check it and update it for version 3.4. Thanks for your comment
Stil no update ? It’s been almost 2 weeks since the Woocommerce update came out. It becomes really urgent ! Can you give us a release date?
Hi,
We will update it within a couple of days. Be patient pls. Thanks!
Purchase code!!!
Helllo kutethemes
my purchasing code isn’t working? How can I activate? 
Pls send me the purchase code to my email: kutethemes@gmail.com, I will help you. Thanks!
I sent. I can not enter the topic section. it says ’’ You do not have permission to view this page. You can provide us with the code Purchase Code. So you can see this content.’‘
is the theme support Arabic language and RTL ?? and 3.4 woocommerce
HI,
Yes sure! My theme supports RTL languages. It includes your language
And of course Woocommerce 3.4 too
Hello, I want to buy this theme, but first I need to know: 1- Is it possible to add more values in the comparator section (description, color, weight, dimensions and add more?) 2 – for now I will not sell online, but I do want to show the price in some products and not in others, is it possible? 3-the logos at the end of the page can be linked to any section of the page? 4- When writing the review within each product this message comes to my email? 5- Finally you can give me the reference values needed to install and run this template on a server: execution time, loading time, space and others that may be necessary for its correct installation and import the demo. Thank you very much for your kind answer.
Hi let me clear your doubts:
1. You can add more sections if that section is supported by WOO. If not, then it will be a customized task
2. Your 2nd point, it will be a customized task.
3. 3rd point, you can do it.
4. the message will not come to your email.
5. The execution time, loading time depend on the speed of server and database. So recommend you to buy a high configuration package, it will be the best.
Hope you can use our theme
Thank you,
ok, thank you very much, can you specify points 1 and 2 better? you help me with the configuration for these tasks if I buy your theme? and you can tell me specifically the values that my server needs to run the template to request it, I appreciate your collaboration.
I specifically need to know in point two how difficult it can be to show only some prices in some products, in another only its description, I need to know if it is possible in the theme or I need a plugin or how complicated it can be
Hi,
If it is a customized task, you will have to pay fee for that and our supporter/coder will do it for you. You can read the description of the theme to understand more what you need to config for installation the theme.
Thanks,
thanks for all, where can i read the description of the theme??
How to import demo content? I have installed the importer and it asks for a xml file and there is only one file in xml which is techone.wordpress.2017-05-19 But it says gateway error. Whats the procedure? I need to import demo content.
Many thanks for your order!
Please use the purchase code to register with our support system: http://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
i did that but i received another files on the email and they don’t work either.
Hi,
I have checked the support system and seen that: You already contacted with our supporter. So please keep in touch with him, he will guide you with your issue.
Thank you very much! regards,
Hi, I can’t restore my password in your system support. And I have the following problem:
Parse error: syntax error, unexpected '$techone_blog_placehold' (T_VARIABLE) in /home/salamone/public_html/wp-content/themes/techone/templates/blogs/blog-list.php on line 1(In blog page)
I hope that you can help me
Hi UnderC0de, I have just sent the login information to your email. Please check it and using the information to login to our support system.
Thank you,
Hello, I want only show the products, it’s possible erase the shoping cart and the “add cart botton”
Yes, you can do it!
Products are not getting side by side like before, can you help me?
Hi,
Strage!
Please use the purchase code to register with our support system: http://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
I have never used the support, and other developers help in such cases, even after the term of the support … It is something basic, if you refuse to help I will buy another theme from another developer and disable it.
We do not support here. Hope that you understand!
Hello and thank you for your theme. I created my site but I have two problems. The first is that for my products I want to display small squares of colors that allow to display products of other colors. The second is that I want COMPLEMENTARY products to appear under each product and not related products. How can I do that? I send you a link for example : https://senicolor.fr/produit/monture-bi-matiere-180-mm-tige-8-mm/ Related products below (and I would like complementary products customizable according to each product). Thank you in advance!!!
Hi,
Thank you very much for your order!
Firstly, get the purchase code following this instruction: http://kute-themes.com/pr-templates/forreviewer/purchasecode.jpg
Secondly, using that purchase code to register and login to our support system: : https://support.kutethemes.net/sign-up
After that, please post a ticket, so our supporter will guide for you.
Thanks, Jim
Hi and thanks for your response. When I put my information and then click on “create an account”, there is an error : “Could not connect to envato server, please wait and try to connect after some minutes” Thanks in advance, have a good day
Hi, Please send me the purchase code, we will help you.
Pls send your purchase code to kutethemes@gmail.com. Thanks
Product page missing product picture. The place where the product normally has the picture to illustrate how the product looks like, its just a plain white empty space. When clicking on the empty space it opens up a picture. This can’t be re-created on my test server. Both running PHP 7.1.
Dear BabylonDK,
Sorry about the late response. Please buy an extra support package and using your purchase code to login to our support system. Our supporter will check and guide you the best.
Here is the instruction:
Firstly, get the purchase code following this instruction: http://kute-themes.com/pr-templates/forreviewer/purchasecode.jpg
Secondly, using that purchase code to register and login to our support system: : https://support.kutethemes.net/sign-up
After that, please post a ticket, so our supporter will guide for you.
Thanks, Jim
Since installing this theme, I cannot get more then 20 product variations to work. After 20 variations it says “Sorry, this product is unavailable. Please choose a different combination.” No matter what I do, If I drop it to 20, they all work. Many of my products have up to 50 variations.
Dear MNTARP,
Please post a ticket on our support system. Our supporter will guide you the best. Here is the instruction:
Firstly, get the purchase code following this instruction: http://kute-themes.com/pr-templates/forreviewer/purchasecode.jpg
Secondly, using that purchase code to register and login to our support system: : https://support.kutethemes.net/sign-up
Thanks,
Jim
Hi there, I got problem after installing the theme 1. the mega menu is not working properly, when I first open website, the menu was shown on a wrong place, and part of it cannot be shown. 2. some style sheet seems missing. The product page is not shown in the right way.
May I contact you by email? I can show you some pictures of screenshots
Hi, I need your help! After to install the template and activate it, the website displays the following error: Parse error: syntax error, unexpected ’$content_width’ (T_VARIABLE) in /home/salamone/public_html/wp-content/themes/techone/functions.php on line 1
Hi, We do not support in here. Could you please using your purchase code to login to our support system. Our supporter will guide you! Thank you very much for your patient!
Firstly, get the purchase code following this instruction: http://kute-themes.com/pr-templates/forreviewer/purchasecode.jpg
Secondly, using that purchase code to register and login to our support system: : https://support.kutethemes.net/sign-up
After that, please post a ticket, so our supporter will guide for you.
Thanks, Jim
I can’t restore my password
Hi, I sent you 2 emails. I need that you help me please!!
Hi, what is your email address pls. So I can check it!
Thanks
Hello guys did your theme compatible with DOKAN to create a marketplace multistore ? thx a lot for your help
Hi,
Our theme does support DOKAN
Regards,
Jim
Forget password after receiving the email once I click reset password from mobile the browser open in Mobile to new page enter new password but the password is input box is disable what might be the solution
Hi kambz,
You mean your password on our support system?!
Jim
If you lost the password on our support system, please send me your purchase code, your email via my email kutethemes@gmail.com. I will create a new one for you.
Thanks,
Jim
Hi. You mentioned it works with WC Vendors. Im wandering if it will be compatible with WC Marketplace extension? Thank you
Hi okobako
yes, it works with VC Vendors. Mostly our theme will be compatible with VC extension, but we do not check all extension yet.
Thanks, Jim
thanks Jim but that’s not exactly what I asked, I am talking specifically about WC Marketplace, not WC vendors!
Hi okobako,
There are a lot of WooCommerce extension. I can not say for sure that our theme will be compatible with all of extension plugins.
Thanks, Jim
Jesus… this is simple yes/no question. I understand there are tons of woocommerce extensions and clearly im not asking if its compatible with all of them. It obviously isnt. Im talking only about ONE in particular and its called WC Marketplace (or WCMp sometimes). Anyways, if this is how you’d normally answer support questions then I should probably shop for something else. Cuz this just isnt going any direction..
Hi okobako,
We do support WC Vendors not WC marketplace. Sorry for misunderstanding.
Jim
on the store page can I hide the number of products that appear next to the name of each category?
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there. Our supporters will guide for you. Many thanks for your patience!
Best regards
Jim
