45 comments found.
Just purchased. Required Plugins do not install
Installing Plugin FullPage for Visual Composer (1/4) Downloading installation package from http://wpstrong.net/plugin_download/mcw_fullpage.zip… An error occurred while installing FullPage for Visual Composer: Download failed. A valid URL was not provided..
Installing Plugin News Twitter (2/4) Downloading installation package from http://wpstrong.net/plugin_download/news-twitter.zip… An error occurred while installing News Twitter: Download failed. A valid URL was not provided..
Installing Plugin VC Bootstrap Tabs (3/4) Downloading installation package from http://wpstrong.net/plugin_download/vc-bootstrap-tabs.zip… An error occurred while installing VC Bootstrap Tabs: Download failed. A valid URL was not provided..
If you experience any issues or need support , please update your question here: email We can check your info and we can solved your issue together with you. Thanks and stay safe!
Hello, question before the purchase, Does your thesis include Slider Revolution and Visual Composer Page Builder
One more question, what about another languages does the theme support language file where i can change language text to russian language I mean not translate by wpml plugin, I need theme with possibility to translate from directly theme.
Hi, I bought the “Shoot” some time ago. Now I have this problem in WP because it’s asking for WPBakery Page Builder update. I can’t update by myself because I have to buy a license to the new version and I don’t know if it will work with it…do you planned to publish and updated version of the “Shoot” theme during the year? Do you have any recommendation on this?
Hi, I will like to buy Shoot theme, but in the Software version of the theme there’s no WP 5x…will it be included in the next update? Cheers!
Hi
Our theme working fine with WP 5.x, we ready updated version via plugins
Nice to work with you
Thanks!
Hi, I recently bought the Shoot theme and I’ll like to install this demo: http://demo.spyropress.com/themeforest/shoot/home-agency/. Is there any way to install this so I can start to edit from there? Thanks in advance!
Hi, There
Could you please install demo on your site follow our tutorial bellow
How install data one click theme http://spyropress.com/knowledgebase/demo-content-installation.html
If you can’t figured it out, Could you please submit http://spyropress.com/out/demo-setup to get free setup
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at Here
I have a site that has this theme already out of date. Are you doing the migration too? The site is in wordpress, with Visual Composer, Wpbakery Page Builder and Woocommerce.
Should all page formatting be redone? What can already be exported and may appear in the new layout as the old one?
Do you charge for this service? What the value?
Hi
Thanks for your submission
do you have skype for discuss?
i am happy to work with you
Cheers,
Hello, I just purchased your theme, But I didn’t get Music and other demo files, I have really important meeting on 30th sep 2016 Can you Forward all demo files As quick as possible
HI there
Could you please update your question here: forum link
Our supporter can check your info and we can solved your issue together with you.
How post your topic on our forum: knowledgebase
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
When do you suppose that you will be releasing an update to this theme? It has NEVER but updated and it is not compatible with WordPress 4.5 or Visual Composer’s latest release.
Hi, there
Your issue come from VC out date, Could you please update it to latest version
How Update Plugin with CMS theme knowledgebase
Thank you
Very very frustrating theme! Have not been able to install for the past two days, support not replying me, I regret buying this theme
did you email to support@cmssuperheroes.com ?
emailed to wp@cmssuperheroes.com and posted on the forum at cmssuperheroes.com
Hello, these
Could you please send us info site and your question to email support@cmssuperheroes.com, Our supporter can assist direct to you.
Please don’t hesitated to contact us again if we can further help.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Hello I have a problem with the design of woocommerce integration in the wp shoot theme, i have 2 precess checkout button and no number’s article in the list
what is the problem, can i change this design cause it’s very bad
thank
9bea3ac6-05e2-4026-9c9c-1bf7bfd1a372
Hello, these
Could you please send us info site and your question to email support@cmssuperheroes.com, Our supporter can assist direct to you.
Please don’t hesitated to contact us again if we can further help.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
HI, I’ve purchased this theme but the visual composer not work and if i put “on” th debug mode on the wordpress i see two errors on the screen:
1.- __construct() onsolet method in function.php
2.- “warning: getimagesize(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /wp-content/themes/wp_shoot/vc_templates/vc_row.php on line 52 Warning: getimagesize(/wp-content/uploads/2014/11/sample71.png?id=10166)): failed to open stream: no suitable wrapper could be found in /wp-content/themes/wp_shoot/vc_templates/vc_row.php on line 52 “
The most important thing is why the visual composer don’t work.
Could you help me with it?????
Hi,
please send to me link your website + wp admin and FTP info to support@cmssuperheroes.com,
we will check and get back to you ASAP
Have an awesome day! Thank you, CMS Support Team
Send it!!!!
Thanks
When do you plan to actually update this theme? This theme has NEVER been updated since it’s initial release!!! There are a lot of plugins that have been updated and I cannot implement them without the core theme being updated…
Hi,
please send to me link your website + wp admin and FTP info to support@cmssuperheroes.com,
we will check and get back to you ASAP
Have an awesome day! Thank you, CMS Support Team
Hello, I’m finding this frustrating as I can’t get it to look like any of the demo sites. Can you please help me import demo content into this theme? I’m interested in http://demo.cmssuperheroes.com/Wordpress/shoot22/ “product 2” page and “Alternative”. Thanks.
hello, these
Could you please install demo on your site follow our tutorial bellow first
How install data one click cms theme http://cmssuperheroes.com/knowledge-base/demo-content-installation
How to Use the XML File to Import the Demo Site’s Content http://cmssuperheroes.com/knowledge-base/use-xml-file-import-demo-sites-content
Please don’t hesitated to contact us again if you can’t do it.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Waiting for a week for support!!! Come on!!! I already wrote in here, created a ticket in their support service, nothing yet! WORST SUPPORT EVER!!!
Hello, @halzamora
where you request our support? sorry maybe our lost your email or topic.
we can correct agian and show you best solutions
Thanks
Hello, theres is an incompatibility with this plugin “Content Timeline – Responsive WordPress plugin” and your theme, something related with herocore plugin. Can you help?
Hi,
Please go to: www.cmssuperheroes.com and make free user here: http://prntscr.com/6lgnx4
and then go to forum http://cmssuperheroes.com/forums.html
and select the theme name you want support.
please fill purchase code before you post and topic here http://cmssuperheroes.com/how-to-post-a-topic-on-support-forums.html

Have an awesome day! Thank you, CMS Support Team
Hi, How can I add a custom font in WP-Shoot?
By the way, I can not validate my purchase code.
Thanks,
Hello these
1. font on shoot
You can check some tutorial bellow: ? how change font with cms theme http://cmssuperheroes.com/knowledge-base/fonts-on-cms-theme/ ? How find and add element tag http://cmssuperheroes.com/knowledge-base/how-find-and-add-element-tag ? Customizing Our WordPress Theme Using Firebug http://cmssuperheroes.com/knowledge-base/customizing-wordpress-theme-using-firebug2. validate Your purchase code. on our forum : http://cmssuperheroes.com/how-to-post-a-topic-on-support-forums.html
Hope it help
I just sent an email requesting demo content for Demo 22 – can you please reply?
thanks
hello, Deen
what is your email, and where you send resquest support? Maybe it not sent before, we can check and show you best solutions then
thanks for your patience
Hi, sorry, if the question is a little bit stupid, but I do not find the way to insert a parallax image for a row.
Can you give me a hint to do that, please.
i got your email also, and please respond us via email,
thank you!
Hi,
Pretty much finished my site with the theme – it’s great.
Just one question on the social share buttons:
The facecbook sharing feature for posts does not work properly. This is very important since this is going to be the primary distribution channel for my posts. Right now when I go on a post and click on the share button for Facebook, the share feature automatically retrieves my portrait picture from the upper left corner together with some quite incoherent text from the article including tags and dates. Instead, the share feature should automatically retrieve only the cover picture for that particular post, the title of the post, and the first couple of lines of text of the post, and nothing else. Otherwise it will not be possible for people to easily share my posts. I am pretty sure that this feature can be customized somewhere with the facebook developers tools on developers.facebook.com, but I don’t know how. The sharing feature for Twitter is also not working correctly, as it gratuitously adds a “Check out this article” to the title of the article when you press the share button.
Thanks for your help
I’m really surprised at the lack of customer support. I’ve emailed twice about bugs I’ve found and have received no feedback or help. When I emailed you only addressed one of the 3 questions.
Disappointed.
hello alicjacolon
The first thank for your report. also did you purchased our theme? please confirm and comment on your account purchased our theme. we can quick support or show you solutions.
second could you please give me your email name, we can check and correct this.
we are much appreciate your patience.
As I mentioned in my email, my boss bought the theme and I’m implementing it for him. I asked for how to verify that with you, so we could help with the questions – but I didn’t get a response.
The email I used with you was hello@alicjacolon.com
Thanks for replying. I hope we get this worked out.
Ok thank you, we are sorry for not response you, i see you via email and continue there
Thank for your patience.
Thank you. I look forward to your email.
Could you update as to when you expect to get back with me?
I asked this before, but got a response that wasn’t about my question.
I imported an existing blog’s entries into this template. When I view single posts, I see only the image that was previously set as the featured image in the previous template. None of the text from the post is shown at all. Why is this happening? I have verified that the text exists in the editor, but it continues to show incorrectly.
Hello, please post to wp@cmssuperheroes.com where our team will help you then thank you!