696 comments found.
Finally somebody went out of their comfort zone and actually designed the unique theme instead of shoving in our faces full-screen photography, like the most of the “designers” on this themeforest do. “oh look another box, and mine is different because it has different photo in it” Its like everyone is copying each-other or robots make identical themes with different photos in them. /end vent. thinking of buying this one.
Hello Dritzer,
It is really motivating to hear that our clients see the differences. We spent serious amount of time to make the theme unique enough and also functional for various services. Thank you very much for your comment, it is really appreciated! Best Regards
I can not get the theme to show product details. Everytime I click for product detail it give a 404 page. What am I doing wrong?
Hello,
Please go to permalink settings and check if there is a conflict between WooCommerce and Product Showcase permalinks. Save the settings once again even if you don’t change anything.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Thanks a lot for answer! It worked!! 
Having seen thousands of theme in my 6 years of experience as a web admin, this theme looks very impressive. Not a useless feature bloated theme but good enough for most sites. Hope you become a leading seller in the market.
Hello,
Thank you very much for your kind feedback. Best Regards
i have another question?
i see image of demo1 that have margin to rightside?but open the page is actually no margin?why
Hi
Please post you question with the account you bought the theme with.
But even better can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? As that is where we provide and supply support.
http://support-rt.com/Thank you.
Best regards, Theme support
ok
If this theme just had the template builder from RT-Theme18 would be the best!
Hi
You can build sort of templates in the visual composer. It is more or less similar.
Best regards,
Theme support
Hey there: brillant theme i bought already and it works great. One Question: How to get off the tags under single product view?
Hi
Can you post your question in the forum please using your purchase key to create a id?
Thank you !
http://support-rt.comBest regards,
Theme support
Hi,
The products dont have tags…. are we talking about the categories?
You can remove line 84 from the single-products-content.php and create a child theme from that file following the forum child theme rttheme19 tutorial..
Anyway please post in the forum and add a url to your single post page and or a screenshot so we know exactly what you are trying todo.
Best regards,
Theme support
For demo10, can i use news template to put other content, and delete the date? Thanks!
Hi
Can you post your question in the forum please using your purchase key to create a id?
Thank you !
http://support-rt.comBest regards,
Theme support
Hi guys, I have updated the theme but where do I go to download the most recent versions of the plugins?
Is it the zips in rt-framework?
Hi
its explained here where you can find them
http://docs.rtthemes.com/#article-3340The plugins can be found as separate zip files inside the rttheme19 ? rt-framework ? plugins folder. (unzip rttheme19.zip first)
If you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.
http://support-rt.com/Thank you.
Best regards, Theme support
Thank you for the reply, I have updated with the new plugin versions but unfortunately it has caused a blank screen in the Wordpress dashboard with a fatal error.. :/
Realised I wasn’t using Rev Slider so I ditched it and all is OK.
Hi
The Revslider can not create that issue. As when that would be the case all websites using this theme would have the same issue.
If you have a WOSD then please turn on debug mode in the wp-config.php and check out the error by opening the same page again.
If you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.
http://support-rt.com/Best regards,
Theme support
Hi there,
Firstly I’d like to commend you on a great theme. I’d like to find out how I could add an additional navigational bar at the top of your theme, I had issues registering the navigation bar in the function.php file. I was trying to duplicate the current nav bar but could find it the function.php file. How can I go about creating a top nav bar given how the theme is built?
Hi
Thank you for buying our themes.
The theme does not have any code (php/html/css) in it to add a extra menu bar above the content in the rightside.
You need to add your code to call the menubar in het header-layout1.php in the topbar area If you are using the vertical menu layout setup (around line 118). But be aware that bar is also used by the theme for the mobile menu. So it will require code to interact correctly.
You can see how the theme registers its nav containers in the loading.php (line 307 and below).
We might consider adding such ability in the future updates of the theme as it has been asked before.
However your coding request is unfortunately beyond the support we provide. If you want to add such ability and you need assistance you can consider hiring a coder from http://microlancer.net as we dont provide coding or recoding services or tutorials on how to code in wordpress for which I apologize.
If you have other questions please create login on our forum with your purchase key and post questions in there. The forum has been setup for all theme related questions and support on that.
http://support-rt.com
Best regards,
Theme support
Hi there i have a presale question. I need a video solution for the background (left side). Is this possible ??
thx
Hi
Video is only supported for the body tag not for the left or right sidebr background settings.
Its a good suggestion though.
Best regards,
Theme support
hi i see demo 7 and enjoy it and update my theme as this demo but i want to wide my theme as demo.its like a box right know what shuold i do? thnks
Hi
Check out the row settings in the visual composer.
http://docs.rtthemes.comIf you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.
http://support-rt.com/Thank you.
Best regards,
Theme support
Hi. I love i’t. But about the theme -demo 6. I’ts orange and yellow. it is possible to modify the colors ?
Hi
Those color settings are done in the theme settings so the answer is yes.
If you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.
http://support-rt.com/Thank you.
Best regards,
Theme support
Hi, I have one serious problem with template. I have changed my blog’s domain. After that the Custom Style editor has stopped working. The “dynamic-style.css” file is generated but there is no my settings in it (for example, instead of correct CSS I have ”.breadcrumb{background-color:}”). Now my “dynamic-style.css” file is broken, because there is no settings from admin panel. Can you help me with this issue?
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
http://support-rt.com/Thank you.
Best regards, Theme support
Hi
I tried to install the recommended/required plugins and have received this error… Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/public_html/dev/wp-admin/menu.php on line 79 How can this be fixed?
Thanks
Hi,
You need to Increase your memory limit http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi just a short question. Can you change the width of the theme e.g. stretch it to 1200px?
Cheers,
Chris
Hi
The content width can be set to full width and content width. The latter can be adjusted by some custom css
Please create a user account on our forum with your purchase key and post the questuon in there.
Thank you.
http://support-rt.comBest regards,
Theme support
Really nice job! Amazing work! Follow me
Thank you!
Is it possible to hide price? I want to build a web site just for product show. catalog mode?
Hi
You can turn it off in the product options in the wordpress theme customizer settings
http:/docs.rtthemes.com
If you have any further questions please create a account at our forum
http://support-rt.comBest regards,
Theme support
Hi, I am very interested in your theme. I have a quesion about theme font. becasue i am in china, the google font cannt be used?if i want to add chinese font like “Microsoft YaHei”, Is that OK? how should i do?
Hi,
If you don’t want to use Google fonts you can select a font from the “web safe fonts” list. These fonts will be looking similar (same mostly) with all devices. As i know, main fonts like arial, helvetica, Trebuchet MS etc. supports Chinese.
Arial, Helvetica, sans-serif Arial Black, Gadget, sans-serif Bookman Old Style, serif Courier, monospace Garamond, serif Georgia, serif Impact, Charcoal, sans-serif Lucida Console, Monaco, monospace Lucida Sans Unicode, Lucida Grande, sans-serif MS Sans Serif, Geneva, sans-serif MS Serif, New York, sans-serif Palatino Linotype, Book Antiqua, Palatino, serif Tahoma, Geneva, sans-serif Times New Roman, Times, serif Trebuchet MS, Helvetica, sans-serif Verdana, Geneva, sans-serif
Also, you can use any other font type by adding custom css codes.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Some Google fonts also supports Chinese like this one https://www.google.com/get/noto/#/family/noto-sans
( Edit: Sorry it is not available as a web font yet. Please disregard )
China shield Google all services. In China is cannot use any Google things, otherwise your website operation will be very slow. So we use the WordPress theme, the first thing you do is to remove the Google font. If you can customize the CSS to change the font, it should be no problem.
Hello, we have used your theme for one of our site. It is really great! But there is one thing that bothers me.
When we click in chrome on search icon, and we focus on the input box, the border starts to be blue. On firefox there is no border for example.
I was searching everywere, in css with the key words like box-shadow, :focus or classes of the input, but I am not able to find this parameter for the border or box-shadow for the input. Could you please help me to find it or indicate where can I find it, because I do not want to have this blue border in chrome.
Best regards, Indira
Hello Indira,
You can use the following css code to disable it. Put the code into the box inside Customize -> Custom CSS page
form *{
outline-width: 0;
}
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Thanks it worked!
Hi Guys,
The theme is hella awesome! Just have a minor issue with the footer. How do I prevent the content from running over it?
Thank you!
Hello,
You can turn it of via Customize -> Styling Options -> Footer / Covered Footer
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
