167 comments found.
The configurable options are not updating the product price when they are selected. I tested the default theme and it works ok so must be a theme issue. Thanks
Hello, we send you an email, we buy puro and we have a problem with the homepage, all the new products, banners, etc, repeat 3 times for each.
Simply, you just need to go to CMS > Widgets and delete the duplicated widgets. Pks contact us via helpdesk : http://icotheme.freshdesk.com.
Hello, helpdesk it´s down: We couldn’t find icotheme.freshdesk.com. the message when we try to connect.
But we have another question about instagram addon: when we register as a client the application at instagram.com, the instagram website ask me about this:
- “Redirect URI ” The redirect_uri specifies where we redirect users after they have chosen whether or not to authenticate your application. if we don´t provide the redirect_uri from my website, Instagram don´t create the api and the token access. Please could you tell me which it´s the URL at my website, (we have magento install in the default site) we try to find a file like or something similar but we don´t find.
Thanks in advanced.
You can use your google account to sign in our helpdesk. If you still unable to open the ticket, then contact us via email: icothemes@gmail.com
Hi, i have big problem with configurable products. When i switch between simple products from dropdown list visible price does not change. I tested on default theme and it works fine. I tried all possibilities and i think the problem is in theme. Please test on your side and give advice, thanks…
Hello,
Please kindly open new ticket at http://icotheme.freshdesk.com. Our developer will handle your issue to fix it as soon as possible.
Thank you!
please elaborate the different CMS areas in documentation, also request for boxed layout.
apart from this can you please elaborate, which settings would change the colour of text of top navigation on homepage?
We will add some new knowledge to the documentation. Please kindly send us your problem via helpdesk: http://icotheme.freshdesk.com. We would like to explain one by one.
Well done creating this theme!
Some requests:
- Maybe a notification (products in shopping cart) next to the shopping cart icon will be handy for customers?
- Are you planning to make more custom static blocks like ultimo?
- Add the account option in the top bar (true/false) besides the cart icon
- Flexible height of the home slider
- More slider options?
I’ve found a webshop: https://edwin-europe.com
- Like how the slider at the home is working
- Is full width possible with magento or this theme? It gives so much extra space
Hope it inspires you 
Keep up the good work!
Hello,
I greatly appreciate your in-depth suggest to our work. Let me answer all your questions:
- After a product added to cart, you can see a notice shown to ask you view cart or continue shopping. I totally agree that a notification next to the shopping cart icon will be handy for customers.
- I really like how custom static blocks show on Ultimo. It is a good idea for new update of Puro theme 
- What do you think when mentioning to “true/false” besides the cart icon. I really dont understant.
- We are planing to update the slideshow extension with multi-handy options.
- https://edwin-europe.com – this site has very nice slideshow . I will have a look on it.
- Yes, you can custom to make the theme displayed in full-width mode
Regards,
Thanks for te reply. I’ll explain the account option a bit more.
I think it’s better to exclude the account/login option from the hamburger menu. The option for logging in is a much used option by customers. So maybe it’s an option to place the login option beside the shopping cart and hamburger option and make it like http://www.jhornig.at/shop/ (rightcorner login) with a nice dropdown.
Also at a usability point this is a good thing to do I think.
Cann’t wait to see the new update coming
Sorry for my late reply. We are considering your suggest carefully. If you have further question, please send us to email: icothemes@gmail.com or helpdesk: http://icotheme.freshdesk.com. Many thanks in advanced!
Hi, what extension you used for reviews stars? tnx
The frontend of Magento has options that allow users to write reviews about products and to rate the products. By default, this function is enabled not only for registered users but also for guests. To active Review stars, please go to Catalog menu>Reviews and Ratings>Manage Ratings. On the page that opens you’ll see a table with the existing rating criteria.
Hi, I received a email notice for the new verison 1.07 but its still old version 1.06…
Let me check this again, then will get back to you very soon. Sorry for my late reply!
Could you pls share your backend site & admin account via email: icothemes@gmail.com? So I can have a look on your issue. Thanks in advanced!
Hi, i can’t download new version 1.07 because when i download ‘NEW’ version from download section, in documentation file still see it is old version 1.06 (Current version 1.0.6 (May 26, 2015)). Is it problem with download link or? Tnx
Sorry for this trouble. We are going to upload the documentation for Puro 1.7. Please send an email to icothemes@gmail.com, we will contact you directly.
Nicely done. Very clean, responsive design! I have a pre-purchase question…Is there a way to use lightbox instead of cloud zoom? Non of our client like the pigeon hole look of cloud zoom.
Dear,
Thank you very much for purchasing our product. By customizing theme code, you can use lightbox instead of cloud zoom. We are thinking about adding an option to select lightbox or cloud zoom to theme core.
Regards,
Hi,
Thank you for a great theme I would like to know where I change the setting to make the header area centered, like in one of your homepage layouts
Right now my top menu links, logo etc are all left aligned. How can I make logo etc center aligned like you have done here: http://puro.icotheme.com/?___store=home2_defaultThanks
Dear,
Thank you so much for using our theme. Pls kindly send us an email to icothemes@gmail.com. we will help you check the problem.
Thanks!
Also, how can I change the content of the homepage? For example I want to remove the block “Latest News”, but I dont see this as a CMS static block anywhere?
Also, I would like to remove the search bar from the homepage
You shoud find the Latest New in CMS > Widget. Pls send me your email address. I will send you latest documentation of Puro theme.
I’m thinking about buying this theme.
There are some things I’m worrying about. The huge amount of JS has an enormous impact on the site loading. Especially when using the responsive version. Scrolling also doesn’t feel how it should be.
I checked it with pingdom tools and the merged JS file is over 600kb. Loading in products in a category page is an overkill on loading indicators. Maybe you should just remove them.
Which JS libraries are you using? Are you planning to optimize the JS?
Hello,
Thank you very much for your interest in our product. We enabled “merge mode” to merge all js into one file and reduce at least request to server. The “merge mode” is default of Magento, js of Magento accounted for the bulk of total 600kb. Not much js in our library.
We can disable this mode. And so you can test our site & js again!
Regards,
Can you make it so when cloud zoom is disabled it uses a simple lightbox? Thanks
We will consider your suggest carefully. If ok, our dev will add it to theme core very soon.
Great theme, really clean… Would it be possible to have an Instagram feed below blog posts or instead of blog posts similar to these two shopify themes (scroll to the bottom)? http://icon-shopify-theme.myshopify.com or http://testament.myshopify.com
Hello,
Thank you so much for your compliment! You can have an instagram feed below blog posts or insead of blog posts similar to your mentioned example by doing custom work. It is not difficult.
Regards,
How are you today? I would like to notice you that an update version of Puro theme is going to release tonight. Instagram feed will be involved in this update. Hope you can take some time to check it. Thanks in advanced!
Hi, I have problem with color swatches. There is no thumbnail picture in product page, showing only text…i tried to Flush Swatch Images Cache, but still no picture. you can see it in action here http://goo.gl/KjXCF7
Hello,
Please open new ticket at http://support.icotheme.com or send an email to icothemes@gmail.com. Our developer will handle to fix our issue as soon as possible.
Thank you!
i have bought the theme 2 days ago,and found out that it couldn`t Compatible with paypal. i set up paypal paymend at magento admin panel,but it doesn`t work at front-end
please tell me your email address
it shows ’’Unable to communicate with the PayPal gateway.’‘
Sorry for my late reply. Here are our email address: icothemes@ gmail.com. pls give us your issue in detail. We can have a look on it. Thanks!
Hi,
We have purchased the theme PURO.
I have installed the theme on the our server. Its supports ‘cloud zoom’ on the product page. I have tried all the options and its enabled module. But zoom is not working properly. Even in the live preview demo , Product Zoom is not working.
Would you please assist for the same.
Thanks,
Where is the free installation service? Shows 50 € to get installation… Where is the documentation in the package?
Dear,
Sorry for my late reply. Pls kindly send us your account info for installation via email: icothemes@gmail.com or by opening new ticket at: http://support.icotheme.com. we will help you install theme for free.
Thank you so much!
How do i add a blog post ? I didnt find anything in the theme documentation regarding this.
Here’re the link to download Blog extension: http://www.magentocommerce.com/magento-connect/blog-community-edition-by-aheadworks.html
To Add new blog post, in admin panel you go to Blog > Add Blog
Hello, You fixed the pagination error? Thanks
Hello,
we updated files with issue fixes to Themeforest. You can download them and update to your theme.
Regards,
I’ve done the update But the paginationis not displayed. You need some additional configuration?
Regards,
So pls give us your site url,, admin and ftp account info via our email: icothemes@gmail.com. or open new ticket at http://support.icotheme.com. we will take a closer look on your site.
How do I see only the files that have update? I made some modifications to the template and do not want to miss when updating.
Always do backup modified files first. Then override theme with new file. Regards,
Hi,
I have updated to 1.0.6 ver. but now when i add product to cart it shows twice! You can check here http://goo.gl/IOT1Mq and also on your demo site.
Tnx.
Let me.check and fix the issue on demo first. Then i will send you the modified file. Thanks for your time
Hi, we uploadee new package of puro with bug fixes. Pls go to your download section to download the fixed package.
