367 comments found.
Hi EOS – me again. Is there a way of inserting a free form text page (so I can insert some text or images) into the page, or is it best to use the “Image with Button” page to do this?
Yes it is possible but it comes under customization you will be charge for these changes .if you want us to customize you can mail us your issues with wp admin and ftp details at thematicwebs@gmail.com
Does EOS support shortcodes / can any shortcodes be placed in any of the front page codes?
No not yet. Thanks
Ive fixed it by adding the shortcode to the theme. It’s messy but it worked
How would I change email for “Get in touch” form? I’m testing this form and not receiving any emails from site. And I cant find anywhere where to check which email this form use to send ?
Hi fedulov ,
The contact form uses the admin email you have set at the time of installation , you can change it from Appearance -> Theme Options -> Footer Settings . If you still have any issue please contact us at “thematicwebs@gmail.com” our support team will help you solve this problem .
Thank you!
The trouble is that there is no option to change email at “footer settings” screen shot: https://goo.gl/photos/F8HjqisFtbuWU8PZ7
Please provide us your email address which you want to add and your wp admin details at thematicwebs@gmail.com
Thanks
we are going to add this option in our new update which we are going to update soon.
Thanks Thematicwebs
This theme isn’t working at all…
This is what my site looks like after installing your sample data… Please help! >> http://i.imgur.com/4rXYbrn.png?1
Please send your issue with wp admin details at thematicwebs@gmail.com Thanks
Hey! hope all is well. You helped me fix the issue with the pre-launch page no showing. The problem now is that I turn it off to show the page and it won’t turn off. I would appreciate the help as you did before. Thank you very much.
Hi ,
Please email us again with credentials , we will def solve your issue ASAP.
Thank you !
Hello we have bought your wordpress theme. How can we add to the website “the founders” pluguin and “last tweeets” pluguin?
Thank you
Hi ,
Thank you for purchasing our theme , our theme doesn’t already support these plugins , may be the out put of these plugin do not match to the theme layout . we can offer customization if you want us to install these plugins and show out put like the theme layout . please email us at “thematicwebs@gmail.com”
Thank you !
How do I get the menu to hide at launch? It’s ok if it drops down once I start scrolling, but I want it to hide when the page first loads.
http://dudeperfect2.comthanks!
Hi ,
Please go to Appearance -> Theme Options -> header settings and turn on the option floating menu . if it doesn’t work please email us at “thematicwebs@gmail.com” our support team will help you solve your issue.
Thank you!
Thank you!!
lost menu. http://peapp.ru
Please send your issue with your wp admin details at thematicwebs@gmail.com Thanks
I’m having the same problem with the Child Theme and the Coming soon page. Plus the import of of template content didn’t work either.
I’ve sent you an email too.
Please send your mail with wp admin details at thematicwebs@gmail.com
I had already written to that email address. Thanks.
we hope your issues have been resolved. Thanks
hi, help needed please.
i love the theme. however, i am trying to save one the hero sections but it’s just hanging during the save process.
can you please help? all i want is to set up the theme exactly like one of the pre-existing layouts.
thanks.
i think it’s the same issue as described by another user. i cannot set up the pre-launch page or any other hero pages. i have sent you an email with my login details. thanks.
Hi ,
We are sorry for any issue , we will be solving your issue within 24 hours .
thank you !
ok thanks.
hi,
Is it possible to deactivate the menu bar?
Hi , No menu bar at all or you want to disable it in sticky mode ?
Why menu drops when scrolling?
http://peapp.ruissue resolved! it was the admin panel
I’m having the same issue with the pre-launch page. I just sent you an email. Your really good on solving peoples issues and I’m confident you’ll be able to help me out. Let me know what I need to do. Thanks!
Please send your issue with wp admin details at thematicwebs@gmail.com
Great help! Thank you very much for the quick help and response. Super happy with the page.
Thanks
The pre-launch page isn’t displaying for me, although I have it turned on in theme options. In a previous thread you said pre-launch couldn’t be viewed if logged in as an admin. Even logged out I can’t see it. Is there further documentation on this feature?
Also, I have tried reinstalling several times, but still get an error when attempting to install the child theme saying that the parent theme cannot be found. It seems like the parent theme name that isn’t being searched doesn’t match the zip file name. Is this something you have seen before?
Please send your issue with wp admin details at thematicwebs@gmail.com Thanks
Just sent.
hope your issue have been resolved. Thanks
Hey! I just downloaded the update. This might sound dumb, but how do I install it without loosing all the work I’ve done? Thanks for all the help. I posted the question just in case anyone else has the same question.
Hi ,
if you haven’t change anything in code files (main theme folder) then you can simply replace the theme folder with the newer version.
Thank you!
Love the theme. Updated and now the site doesn’t come up in Internet Explorer.
Sent email with details
Hi there ,
Checked you email , you will get a response as soon as possible .
Thank you !!
Thanks for the quick reply. Didnt realize that there is some issues with other browsers..
Anyone managed to get woocommerce working with this theme yet?
yes , we can integrate that for you , please email us at “thematicwebs@gmail.com”
Hi,
Would it be possible to add a ‘latest tweets’ plugin to the homepage? How can I do this?
Thanks
Hi Grimey ,
yes it can be added to the theme , but as it is not bundled with the theme so you have to integrate it manually or you can ask for customization. email us at “thematicwebs@gmail.com”
Thank you !
Hi, for the next update it would be great if the theme would be translation ready. Also an Option to add an even darker background to the text on the pre-launch page, because it’s sometimes hard to read white on light backgrounds. For Email-Option something else than mailchimp would be great too. Or at least an option to include any custom code.
Thanks
Hi Peterstan ,
Thank you for the suggestions we will definitely consider including these features in the update .
Thank You Again !
Hi, me again – Just figured out that the current dark layer for the pre-launch page is quite small in the mobile version and now with ssome App-Description, half of the text is without black background and therewith barely readyble. Please also include this into your update that will come up soon hopefully. Thanks! Simon
Thank you for the suggestions kindly can you send us link on which your are facing this issue or you can mail us your link at thematicwebs@gmail.com
Thank You Again !
Hey! Hope all is well. I’m interested in buying this theme. But I would like to remove the pricing section. Will it change everything if I do and is it very difficult to do. (I’m not an expert on wordpress but know enough to get around). Thanks!
Its very easy to do. Matter of clicks 
. Ypu can buy it withput worrying. Take care.
