1939 comments found.
Hi there.Theme looks awesome, have some pre-purchase questions. 1; I see their are custom post types for hotels and tours , I also have a seperate category on my current site , activities, for things like bungy jumping, white water rafting etc. Is it possible to have these seperate from the hotels and tours ( which I also have), in their own tab on the search function. 2; Am i able to import the hotels etc from an api xml feed. Thanks.
Hi.,
Thank you for contacting us.
Sorry, We do not have those options in our theme. We will consider it in future updates.
Regards., DesignThemes Support.
Greetings Support Team,
I have some questions:
why my image gallery doesn’t look neat? https://www.dropbox.com/s/85gmeh30qqrfb0z/image%20gallery%20not%20neat.jpeg?dl=0 why my price doesn’t shown at the front ? https://www.dropbox.com/s/3atenso39jptrb2/price%20not%20shown.jpeg?dl=0Thanks
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
Hi, thanks for your response.
I’ve sent my credential. Please help.
Thanks.
Hello, have you receive my user credential? Have you found the solution?
Thanks.
Hi.,
Thank you for contacting us.
1) You need to enter the price of package in Sale price so as to be shown in front end.
2) The gallery image issue is resolved. You have not enabled the magnifier plugin from its settings. We have enabled it to fix the issue.
Regards., DesignThemes Support.
Hi, Thanks for your help.
How about the group product? It doesn’t show the price at the landing page, but the price shown at related product on product detail.
Thanks.
Hi.,
Thank you for contacting us.
In default, grouped products price wont display in shop page.
Regards., DesignThemes Support.
Hi, thanks for your response.
I see, but can it be shown? Because I see that it shown in product detail.
Thanks.
Hi.,
Only the child of the group product can be added with price.
Regards., DesignThemes Support.
Hello. Where can I take the example of shortcode in Mega menu when I am getting the mouse pointer on the Home button, I see a block with contacts in the menu.
Hi.,
Here is the shortcode for that section.
<h4>Book by Phone</h4> [dt_theme_iconbox icon='phone' title='1-223-355-2214' text='Booking time: 0800 - 2000 hrs' /]
<h4>Give your Feedback</h4> [dt_theme_iconbox icon='envelope' title='feedback@trendy.com' text='Help us improve!' /]
<h4>Services and Support</h4> [dt_theme_iconbox icon='headphones' title='Support Centre' text='Get your doubts cleared' /]
Thank you very much!
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
I have two issues:
1) Booking Hotel Not displaying confirmation number 2) Packages: how do i change British Pound to U.S Dollar?
Thank you in advance
Hi.,
Thank you for contacting us.
1) Which booking confirmation is not displaying. Kindly, Send us some screenshots.
2) You can change it from Dashboard > Woocommerce > Settings > Curreny Options > Currency. Please have a look.
Regards., DesignThemes Support.
Trendy Theme Issues
www.exoticam.com
1) Booking Issues:
A) Order confirmation #: Not displaying confirmation # for Hotel, Packages , other products. 
Booking is not with full functions such as confirmed check in and check out date while user select a date on calendar. C) Booking not stating the name of hotel during user booking
2) Newsletter subscription: don’t see this for back end and not confirming with users after signed up.
3) Map is Not displaying correct location for Cambodia using http://ctrlq.org/ Longitude and latitude. Is there a better mapping plugin for this theme?
4) Forms Missing: 1) Registration 2) Membership
5) Please recommend any plugins to make this theme a more robust travel website.
Hi.,
Thank you for contacting us.
1) A) What do you mean by confirmation? For hotel booking, you have not created booking template pages, which causes the issues. Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regarding the packages booking, it uses woocommerce plugin for purchasing the packages, so it can
be added to cart and purchased as a woocommerce product.
C) Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue
2) Our newsletter section uses mailchimp api. So you cannot confirm the users from backend. You can see the users list only in mailchimp.com. Before that you need to enter the mailchimp api key in Buddha Panel > General > Mailchimp API key.
3) Send us the page link where the map is not showing correctly.
4) Have you installed and enabled buddypress plugin? Please install and have a look.
5) We only recommend the plugins stated in our themeforest page http://themeforest.net/item/trendy-travel-multipurpose-tour-package-wp-theme/8414684
Regards., DesignThemes Support.
The custom logo option in trendy travel settings doesn’t appear to work. I am unable to replace the trendy travel logo.
Hi.,
Kindly, Update the Retina logo from Buddha panel > General > Retina Logo, so that the mobile layout shows the retina logo.
Regards., DesignThemes Support.
I have about 23,000 posts in wordpress that are hotels. In the demo site there is a hotels in the menu item which goes to http://wedesignthemes.com/themes/trendy-travel/hotels/ Is there anyway I can apply this presentation to posts or can I import hotels? I dont want to add 23,000 hotels manually….
Hi.,
We do not have any option to import the posts or hotels in our theme. Please check if there is any plugin for that task.
Regards., DesignThemes Support.
I have my main menu using categories. I would like the mega menu second level to display the sub categories for each category menu item. How to achieve this?
Hi.,
Thank you for contacting us.
Hope you had a great weekend
Kindly, Check this video for creating mega menus in trendy travel theme
http://wedesignthemes.com/support/trendy-travel-multipurpose-tour-package-wp-theme/#Megamenu (OR) https://www.youtube.com/watch?v=I_rR2wqeQ1k&index=11&list=PL6kpawNbFm9WVAzV1F0hQYe4wLpthgMueRegards., DesignThemes Support.
Wow very confusing where to start after this theme installation. Is there clear documentation available on how to get this theme to look like the demo site? Or at least some explanation on how to set up the home page?
Actually not to worry. I’ve imported the dummy data and can see the demo home page build
Hi.,
Glad that you have installed the dummy content.
Regards., DesignThemes Support.
I don’t understand why some of content of my theme isn’t equal as demo shown in themeforest… For testing and developing, you can’t send me the template with demo image and slider fully setted? I not see some of content… i need help I don’t understand why some of content of my theme isn’t equal as demo showed in themeforest… For testing and developing, you can’t send me the template with demo image and slider setupped? I not see more of content… i need help
Thanks in advance for help
Hi.,
To fix the alignment in the events page, assign the “Events Template” as shown in the screenshot. The demo images are not included in the theme package as they are licensed images. If you need those images, we can send you the purchase links.
https://www.dropbox.com/s/wrruerdvlr77dau/events_template2.png?dl=0Regards., DesignThemes Support.
Hi,
Thank you for the great theme!
As we can see some of the buyers are complaining about the speed of this theme.
After spending several weeks to optimise the theme, we managed to get a better loading time using different methods from Cache, CDN, etc.
However, the main issue is this theme has a very high CPU usage! Opening one two pages will overload the CPU. If you open several pages at the same time or having few people online they they site will be so slow as it takes all the CPU load! Therefore server will not respond well. So this will increase the loading time and people experience a slow site.
To clarify, We have got a decent host and still get 80% CPU load!
We checked with our host and few developers, all confirmed the main issue is the theme has a very high CPU usage.
Can you please consider this issue as a high priority on your next update as many buyers are struggling with the speed and probably not aware about the main issue.
Best regards,
Carmi
Hi.,
Thank you for letting us know. We will consider it in future updates.
Regards., DesignThemes Support.
Hi
Thank you for the latest updates.
I have already raised two issues, and your team response has been always always very kind
Thank you for letting us know. We will consider it in future updates.
However, the speed issue is something that many user already complaint in the comment section! We already reported that your theme has massive issue with CPU consumption that make the site very very slow.
Would be great if you consider this issue as a highest priority and inform us when we should expect the fix? Not just saying we consider and you don’t! As this is an issue with the theme!
Best regards
Carmi
Hi.,
OK, Please install a fresh trendy travel theme in a test site and let us know and we will try to compress the js and css files and try to make it faster. Also now our development team is out of station and we will do this work after 10 days only.
Regards., DesignThemes Support.
Hi!
I have problems showing the correct theme’s translation. I created both .po and .mo language files (it_IT.po and it_IT.mo) and I put them into “languages” folder, but the theme doesn’t read them, it is still using english.
Hi.,
Thank you for contacting us.
Have you changed the language from Dashboard > Settings > Language? Please change the language from that option and have a look.
Regards., DesignThemes Support.
I’ve already changed the language when I’ve installed WordPress…. Now I put it back english and then put italian again, nothing has changed.
Hi.,
Hope you had a great weekend
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
hello this theme is awesome, but one thing that bother me, scroll speed.
can i make the scroll speed smoother/faster? without delay or animation, just scroll?
if its possible i will purchase this right away
Hi.,
Thank you for contacting us.
Already our scroll speed is smooth and we do not see any issues in it. Please check it once again.
Regards., DesignThemes Support.
how to put event calender on the pages? or idk how to say it, i know how to post event and stuff but, i dont know how to put it on page section, and how to put it on header beside home tab
Hi.,
Kindly, Watch following video for events calender.
http://wedesignthemes.com/support/trendy-travel-multipurpose-tour-package-wp-theme/#Events(OR)
https://www.youtube.com/watch?v=OWtiVO3Zmx8&list=PL6kpawNbFm9WVAzV1F0hQYe4wLpthgMue&index=10Regards., DesignThemes Support.
Hello I have just created one page or two pages and tested it on screenfly to see what it looks like on other devices. The theme is set to be responsive as per your settings, but its not really really responsive. All it does is squash everything up into the screen, which looks really stupid when you have small columns!!!
Hi.,
1) Let us know page link you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
2) You need to edit this settings icon as shown in the screenshot ?
https://www.dropbox.com/s/z31a6hls34puqe5/settings_icon.png?dl=0 Let us know so that we can help you.3) Our page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. But you can use the sample layouts like about us, home1 and home2 from the sample layout section in the page builder.
Regards., DesignThemes Support.
Hi there Great work!! I am really loving this theme, thank you! I would just like to find out, how can i change the skin colour? Thank you, and again, well done on a great theme! Jenny
Hi.,
Thank you for contacting us.
For editing the skin color you need to edit the file wp-content/themes/trendytravel/skins/blue/style.css file. Please have a look.
Regards., DesignThemes Support.
Hello, we need to know if we can dispay prices like offers in front of featured images, before packages details, like ribbon. Thanl you in advance!
Hi.,
Thank you for contacting us.
Sorry we do not have that option in our theme. We will consider it in future updates.
Regards., DesignThemes Support.
Can you tell us the file to be edited to display the price variable?
Hi.,
You need to edit it in the file wp-content/themes/trendytravel/framework/woocommerce/index.php
Regards., DesignThemes Support.
Can we customized the Login / Registration page , need to enable FB / G+ login
Hi.,
Thank you for contacting us.
Our login/registration page uses buddypress plugin. You need to customize that plugin files.
Regards., DesignThemes Support.
Hello, please send me an import file of the Layer-slider on the home page. I want to replicate the slider, obviously with different images.
Hi.,
Thank you for contacting us.
The slider import file comes along with the theme files that you downloaded from themeforest. Please have a look.
Regards., DesignThemes Support.
Hello! How can I change the order of the tabs search module in the following order: - Tours - Hotels - Locations
Hi.,
Thank you for contacting us.
You need to edit it from the file wp-content/themes/trendytravel/includes/hotels-searchform.php
Regards., DesignThemes Support.
I have the same issue as someone else mentioned on ‘packages-search’ page
Notice: Undefined index: cmbminprice in /home/sites/croatia-love.com/public_html/wp-content/themes/trendytravel/includes/packages-search-post-layout.php on line 49 Notice: Undefined index: cmbmaxprice in /home/sites/croatia-love.com/public_html/wp-content/themes/trendytravel/includes/packages-search-post-layout.php on line 50
Also In the ‘packages-search’ page the price of each package only displays if there is also a sale price? Can it display there without setting a sale price?
I have removed a ‘packages-search’ in favour of shop, so no longer require assistance with these errors
Okay., Thanks.,
www.hotelpurinusantara.com I really like your theme but I need to ask a quick question before I purchase it. www.hotelpurinusantara.com
Hi.,
Yes, Please let us know your query.
Regards., DesignThemes Support.
