695 comments found.
HI,
first thanks alot for this creative theme,
how can i replace the side menu with the horizontal menu ? as i cant find find the plugin or the place to change the menu style !!
Thanks
Hi
Please post the question with the id you bought the theme with or even better post them on our forum as that is where we supply support.
http://support-rt.comThank you.
Best regards,
Theme support
Selam Tolga,
Basar?l? bir tema yapmissin. Ellerine saglik. Demo 8 için Revslider yedegini de temaya ekler misin ?
Kolay gelsin.
Hi
All demo contents is included in the download package from themeforest. If you want us to install it you can purchase a theme install package here at Themeforest.
You can read more here on installing the theme and demo content.
Please consult these.
http://themepunch.com/codecanyon/revolution_wp/documentation/ http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380?WT.oss_phrase=&WT.oss_rank=2&WT.z_author=themepunch&WT.trending=trending&WT.ac=search_listIf you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in English in there.
http://support-rt.com/Thank you.
Best regards, Theme support
hi how i can change them ltr to rtl ? (RTL SUPPORT)
i find with change language them change to RTL. but some part have problem like WHAT WE OFFER KEY FEATURES OF RT-THEME 19 icon and texts is not RTL however ty for RTL
find it: change your language then them change to RTL automatically.
Hi Tolga, So what’s new in the verion update from today? 
The update list will be provided soon.
Best regards,
Theme support
Hi,
I’ve updated the list, please check http://themeforest.net/item/rttheme-19-responsive-multipurpose-wp-theme/10730591#item-description__updates
Hello! I need to know before purchasing this theme, if it’s possible to hide de product price to the unknown visitors and only show it to the register visitors. I would also like to know if the products can have a sold label. Thanks!
Hi
That is not possible unfortunately.
Please feel free to ask if you have any further questions.
Best regards,
Theme support
Since the last update I needed to set this css rule: .home .sub_page_header { display: none; } in order to hide the title in the homepage, because every time I update the home Hide The Page Title and Hide The Breadcrumb Menu settings get unchecked!
Hi
You might recreate the homepage and copy over the content.You can also create a template and in the header row in the options hide the title and breadcrumbs. Set that template to the homepage.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Dear all,
I purchased the RT-Theme 19, installed Demo 2 and everything else to run a good example site.
I changed the permalinks and installed some default plug-ins.
Everything seems to work fine, but when pressing the home button to get to the home-page, the loader remains on screen.
See: http://rp-insurance.nl/home-page
What is causing this page not to get fnished loading?
Thank you!
Problem solved! Thx!
It’s good to hear that you got it sorted out. Please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes. Best Regards,
Hi guys, there’s a problem with widget import
“Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number” How can I fix this?
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
http://support-rt.com/Thank you.
Best regards, Theme support
Hi guys, thank you for the template, it’s beautiful. I need help. I’d like to put my own icons inside the site. Is it possible to upload them and use them like the others on the site? Thanx
Hi
You can search our forum for “fontello” it will give you threads on how to add your own icons.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Sorry, what’s “fontello”?
Hi
The icon font which is used to add icons in the website. If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hello guys!
Just quickly, we would like to add images onto the left side background image – as in having one large images with smaller images onto it. At the moment the image I have used as an example is blurry, do you know the best way to make it clear?
Link to page here (Purple Image with dog on it): http://678.b70.myftpupload.com/
Hi
There is no way to do this. That area is not designed to use that way.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hi Friends!
I’m starting to work with the RT-19. Congratulations on the job, is simply a delight to work with!
Could I set it on mobile remains in sight fixed navigation button in the header? I refer to a “sticky header” for the mobile version.
Thank you very much!
Hi
That is unfortunately not possible.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Maybe it was a good idea to implement it in an upcoming update 
Thanks!
Hi there,
Please kindly provide me with the access to watch the video tutorial, i have recently bought the theme.
Thanks.
Hi
the video links are included in the documentation that comes with the theme and also here is the onl;ine documentation
http:/docs.rtthemes.com
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hi, how do I show more than 8 ‘product items’ on a page please? I have 10 products and want to show all without have the ‘LOAD MORE’ at the footer of the page.
Many thanks
...please ignore this message I have just seen where that is.
Hi
If you have any further questionscan you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
http://support-rt.com/Thank you.
Best regards, Theme support
Hello, I installed theme, demo content 9, revslider 9, and widget for demo 9… and this is what my site looks like… what is wrong??? http://tinyurl.com/oym3hz9
Hi
Please contact your hoster on that. Its a domain issue.
If you have any further questions please create a account on our user forum with your purchase key.
http://support-rt.comBest regards,
Theme support
I own dedicated server 
What could domain issue possibly be? I install hundreds of themes a month and rarely have issues.
Hi,
I’m getting this message when i check the url http://pasteboard.co/Z4XQdxI.png
Hi,
I’m trying to get my revolution sliders and my google map to cover the entire content area for the vertical navigation layout. I like how the slider and contact map looks in the demo:
http://rttheme19.rtthemes.com/ http://rttheme19.rtthemes.com/contact-us/When I add the revolution slider and google map, I’m getting extra white padding around the elements and I can’t figure out how to get rid of it. What’s the key? I can’t find anything to help in the support documentation.
Hi
Change the padding in the row element.
http://docs.rtthemes.com/#article-764 see 11)You can also import the demo content that comes with the theme and inspect how we did this. We have included all demo content for this purpose.
If you want us to install the demo content for you please purchase a theme install package here at themeforest.
If you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.
http://support-rt.com/Thank you.
Best regards, Theme support
In the head section, the dynamic-style.css is loaded after style.css, this makes my css retouching troubles, even I am working with child theme.
I like to reorder it, can you tell me which file to change it?
Hi
Create a css folder and a style.css in that css folder in the child theme and load that css file in the functions.php of the child theme at the location you want it to load.
<?php
/* child theme functions */
function theme_enqueue_child_style(){
wp_enqueue_style('theme-child-style', get_stylesheet_directory_uri(). '/css/style.css',array('theme-style'),false,'all');
}
add_action('wp_print_styles', 'theme_enqueue_child_style', 20);
?>
Above trick is explained in the wordpress codex.
if you have any more questions please create a forum account with your purchase key and post your questions in the forum
http://support-rt.comrelated thread http://support-rt.com/forums/topic/how-can-i-change-the-colour-of-theme-default-color-blue-steel/
Best regards,
Theme support
Hi,
verry good job! Thanks stmcan
This is an application for my customer: http://www.dewex.sk/
Certainly also buy for others
Steve
Hi
thank you for sharing. Can you post it in here please?
http://support-rt.com/forums/topic/showcase-show-us-your-designs-and-share-it-with-all-of-us/We like other users of our forum to see your great work.
You can create a forum account with your purchase key.
http://support-rt.comBest regards,
Theme support
Of course, and I’ll do it
Hello. I am using this theme, but i think my website is loading too slow.
I am using images with small size, but even with this the site is lazy to load.
Can you help me somehow? My website is: www.Questtecnologia.com.br
Maybe i am using something wrong that i dont know.
Thanks.
Hi,
It is related with your server speed but i recommend that optimize your slider images with this website https://tinypng.com/ as they are too big images. Also you can consider to using caching plugins like this one https://wordpress.org/plugins/wp-super-cache/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi, I have been a long time user of your themes and I would have a question before buying: in this theme, is it possible to easily put together a blog page which features the full text of the latest articles, like RT-16 did? Thanks!
Hi,
Yes you can. This one is much functional and flexible than RT-Theme 16. Thank you.
Awesome! Thanks a lot. And can you do without featured images?
Yes you can.
Best regards,
Theme support
Thank you! I love your work, well thought out and robustly designed. RT16 was the best theme I ever used so far. I can’t yet upgrade my website but I’m buying the theme right now anyway to support you guys
Finally somebody went out of their comfort zone and actually designed the unique theme instead of shoving in our faces full-screen photography, like the most of the “designers” on this themeforest do. “oh look another box, and mine is different because it has different photo in it” Its like everyone is copying each-other or robots make identical themes with different photos in them. /end vent. thinking of buying this one.
Hello Dritzer,
It is really motivating to hear that our clients see the differences. We spent serious amount of time to make the theme unique enough and also functional for various services. Thank you very much for your comment, it is really appreciated! Best Regards
