159 comments found.
I’m searching to put a slider under the menu but I can’t, what’s the problem? I can found how can I put it there! And I don’t know why I can’t put the products, I need another pluggin? I boubht this theme because of all the content.. not for download a lot of pulggins, can you help me please?
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question.
I install this theme but not working at all,need help! and installed index show “Internal Server Error 500”? I dont know why? my Ticket: #STJ-284-40947
and, I use Default theme can be ok , I need help!
Ok, Our technical team will give you update very soon via your ticket.
hello! you have a new message,wait your reply! thanks
Already we have installed your theme on your server. Still any question regarding our theme please feel free to contact our technical team via your ticket.
Hi! also we are trying to put the sidebar at the left side, why we can’t? anyway to change it? thanks!
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about any technical question or changes.
Hi! how can i add american express to the payment method? thanks!
This theme fully support to wooCommerce all default features and plugin. Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
When I make changes in the customizer and save it, it doesn’t stay, it reverts back to the original settings. Why is it doing that? How do I fix it?
Ohh, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check it all your theme related issue.
Hi there,
Pre Purchase:
I need the default Lookz theme layout and I just need to change the images etc, does the theme come with everything needed to start eCommerce site I just install in it in wordpress and its ready to go?.
Regards
L332K
Yes, You can use our theme with WordPress but if you wan to add products and categories then you need to install wooCommerce as well. After the perfectly install our theme your store will look same as our demo store.
Hi! again with the searching topic. I change the widget for the searching in the products, in stead of blog searching, and it doen’t show the “loupe” why? Now is showed a “search” button. Is not the same look. Thanks
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly set it and solve all your theme related issue. please specify all your issues in detail and also send your theme Ordered Id for verification, you can get it from: www.templatemela.com/media/themeforest_purchase_code.gif
Hi! just to know about the search reults page, it doesnt show productos, just blog post. How can we fix that? Thanks!
You need to set wooCommerce Search instead of wordpress search. after it, you can ablr to search products.
If you can not able to do, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly guide you with all your theme related issue.
I have recenlty purchased theme. but it looks like Visual Composer is not accessible. may I know where should I get “Visual Composer License Key” as its locally working but as when we uploaded this theme then visual composer is not working for us. Please guide us.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you.
I checked the link thanks, leaves me only to the first question: Is the theme able to upload XML, CSV and the pictures, I have to putt over 7000 items in the shop.
I like to know before I buy the theme. Do you guys support setup like demo ? When is yes I buy now the theme
Yes, You can import/export your products one store to other store, but we are not support for do it. We are support to our theme related issue only. This theme fully support to all default features and modules.
Hi, are there any updates coming which makes the Lookz theme compatible with woocommerce 3.x? Thanks! Jeroen
Yes, Our upgraded theme package available very soon for support wooCommerce latest version.
Thank you!
You are welcome.
hi!
For the “Social/Follow Us” widget, we’d like the links from the social icons to open in a new window. Can you instruct us how that may be possible?
Thank you!
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question.
I have loaded the theme successfully. Now I am trying to load the Lookz.wordpress.xml from the sample data folder via wordpress importer. I go through the motions but I can’t upload successfully. I get a huge list of errors and none of the pages or material appears anywhere. What causes that?? I need to get going on this site A.S.A.P! I have managed to upload the sport sample but that is not the one I wanted, I purchased this template for the default Lookz. Can you help me or give me my money back so I can purchase a template that function better. Thanks
Please contact to our technical team with all you details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server and check it all your theme related issue. We provide life time free support to our theme related issue.
How to add “Instagram” Icon into this theme? My “TM – follow us” widget do not have the feilds for Instagram… Please help!
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you about your extra setting.
okay thanks.
You are welcome.
HELP ME!!!!!My site does not work after your support installation visual composer, what did you make with my site, what happened???? Ticket: #RHF-870-15279
Yes, We have seen your ticket and you will get update very soon via your ticket.
Changing the header background colours in the header section of the template settings has no effect.
I am using the latest version of the theme (downloaded yesterday) and latest WordPress (4.1).
Any ideas?
You need to contact our technical team at https://www.templatemela.com/support/ so they can guide you about all your technical changes.
Hi, I am trying to add some list items on a full width page. I am using the Visual Composer, have added an element, and a text box within that element.
In the text box I put this code: list item[/list]
It just shows the line of text but with no circle icon.
Any ideas?
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question.
with lookz theme, can i resize products in admin wordpress?
i want ratio products image 4:3 or 4:4, if ok, i’ll purchase it.
Yes, Possible to change product images size from admin panel, It’s default wooCommerce plugin feature.
hi,i purchased, hope i were supported from you best…
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about your changes.
Does this theme have option for 3 level drop down sub menu’s?
Yes, This theme support to 3 level of top drop down menu.
Hi How can I make the Shop Page the Sider Bar on left?
It keep displaying on right while I have the Theme Option > Layout > Content on left selected.
Please advise.
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical changes.