Discussion on Lookz - Multipurpose Wordpress Theme

Discussion on Lookz - Multipurpose Wordpress Theme

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Multivendor Theme Dear Sirs.

Does this theme support woocommerce multivendor?

Regards

Hello mambo45, No This theme not support to multivendor plugin.

Can you please update the theme and VC? Thanks

Yes, Upgraded theme package available very soon. And if any issue with theme only then submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you.

Can you please update VC plugin

Yes, Upgraded theme package available very soon.

Could you please fix the wrong http links to Google fonts in two of the theme files? Browsers show an unsafe sources error. The files are: tm_control_panel.php and pscript.js. Thank you!

OK, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so our technical team help you about all your technical question or issue.

Please, guys, I don’t need HELP. I asked you to fix an issue that will cause problems when using SSL. What’s the big deal? Change “HTTP” to “HTTPS” in both files and publish an update. This is not that hard, is it?

OK thanks, We will inform to our technical team and they update theme package as soon as possible. And if you need any technical team help then contact via our support system.

Hi, does this theme support multi currency?

Yes, This theme fully support to multi languages and currency. Please contact to our technical team with all your details at https://templatemela.freshdesk.com/support/home so they can guide you about all your technical question or changes.

where do we see the different size and color?

You can manage products attributes from admin area. And submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so our technical team guide you about all your technical question.

Again, I know how to update a theme. But why don’t you update the version number in the style.css? Doesn’t make sense to me. Usually, I download only the installable files. There is no changelog in the theme folder. So, I have to download the whole package and check the changelog. Not funny.

In our theme package added change logo text file. In this file added list of changed files with path. And if any issue with theme then contact to our technical team with all your details at https://templatemela.freshdesk.com/support/home so they can guide you.

I know how to update a theme. And I know that I can overwrite the files inside the theme folder. Anyway, that’s not the important issue. But why is the version number still on 1.0? Doesn’t make sense to me.

In theme package we haven’t describe about version of theme package. If you are not able to update theme or any issue then contact to our technical team with all your details at https://templatemela.freshdesk.com/support/home so they can help you.

Please, do your homework! I purchased the theme some years ago. The version number of the latest version is still 1.0! I’ve just found that included plugins and templates ARE updated. Why don’t you update the version number? And why do you call the theme folder “WCM010007”, so that I have to rename it after uploading? I’ve never seen this before.

Please contact to our technical team with all your details at https://templatemela.freshdesk.com/support/home so they can guide you about how to upgrade theme.

Hi there, I see the theme has updates to fix some issues. Can you please clarify the instructions for getting the fixes installed now that I have downloaded this new version and want to make sure my client’s site is updated? Thank you

We have upgraded theme package just for fix outdated files issue. Please contact to our technical team with all your details at https://templatemela.freshdesk.com/support/home so they can guide you about how to upgrade your store.

Hi Author,

How to i can setup it?

I want to full width shop page, but i can not found in your theme?

http://demos.templatemela.com/woo/WCM01/WCM010007/WP1/shop/?full

Yes, If you are not able to install theme then contact to our technical team with all your details at https://templatemela.freshdesk.com/support/home so they can perfectly install theme on your store and check it all your theme related issue.

[tm_logo type=”grid”] it not working, please fix it.

You need to contact our technical team with all your details at https://templatemela.freshdesk.com/support/home so they can guide you about all your technical question or issue.

Hi, I have submit 3 tickets men, not progress! Please check my ticket. Your template not work with grid.

Can you provide your ticket id? so we can assign on first priority.

I have been submit ticket,please support me! It bug in your theme.

My email submit: support@igoishop.com

Ok, Can you provide your ticket ID? https://www.templatemela.com/support/ so we can assign on first priority.

- 3386, - 3363

This is 2 bug on products page.

Thanks, And please follow your ticket. Our technical team required some details.

Hello team, I’am about to develop a new website with the below features. It is not an e-commerce website but instead of the ‘Add to Cart’ button we need just ‘Get Quote’ button. a. Product Catalogue – browse catalogue – filter – get quote button – ability to add/modify new products with high quality images b. Get quote for one or more product - individual or collective quote - User able to upload pics and get a quote (separate link) - trigger mail to admin on quote request e. user account creation -> new account creation (user form) -> once logged USER can see the list of items for which they have requested quote. Please revert as early as possible if your theme can support the above requirements? And whether your technical team can support me whenever needed to get these features completed.

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide your about all your technical question or changes.

I can no longer write reviews on products. “This field is required.” if I want to send.

I have no support anymore but this should work that way!

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.

I purchased your theme WCM010002 Version: 2.1.3 some time back and currently is having serious issues with the theme and the woocommece integration. All my images are skewing off the page and content is all over the place. Please HELP!

First of all you need to renew your support time from your account because it’s expired. https://themeforest.net/downloads and contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check it all your theme related issue.

Guys I am very upset about the time it has taken for someone on your end to help me get this issue done as it affect the Fresh Market Theme : I have been working with Ralph … Read the below and make your jugement as to how superb Ralph offers customer support:

Charles: Ok I purchased your theme WCM010002Version: 2.1.3 some time back and currently is having serious issues with the theme and the woocommece integration. All my images are skewing off the page and content is all over the place. Please HELP!

Ralph: TemplateMate

Hello,

First of all please provide your correct purchase code of bought our theme for verification, See the below URL for how to get purchase code. After the place ordered we provide six months free support to any theme related bug.

Charles I purchased this theme some time back, actually it was via Mojo Market place thru my hosting account on 4/15/14. I did pay for the 6 months support and used it a couple of times. Currently the site is down because this issue. I have had orders coming in and currently have had to go off line for 3 days. The images are large and run off the page, previous updated to the sidebar and content have been skewed… See attached

Ralph: TemplateMate Hello,

Your ordered was very very old, Almost 4 year old. If you need our upgraded theme package then we will send you but sorry not possible to get any technical team help.

Chalres Sure, go ahead and send me upgraded package and I will secure support service for 6 or 12 months. Kindly include instructions to upgrade theme directly via wordpress admin section to avoid this from happening again. I do think it would be best if the theme is updated automatically in the admin section of Wordpress when one has a paid version of the theme.

I will also like to activate the child theme and will need instruction on how to install. The site is currently down and I do need to get the site up over the weekend. Thanks

Ralph: TemplateMate You can download theme package from here http://www.templatemela.com/DOWNLOAD/XcjF89kAdfke/WCM010002_Package.zip. But sorry, You will not get any technical team support.

So why not propose that I secure support for the theme. But simple to say I will not get support and not offer an alternative seems to me a missed opportunity to sell me the service. Quite confusing.

If you don’t mind, can I secure support for the theme.

Yes, We provide six months free support to any theme related bug and already you support time is expired. So first of all you need to renew your support time from your account https://themeforest.net/downloads , Check license details here https://themeforest.net/item/lookz-multipurpose-wordpress-theme/7088200 So if you need any technical team help then first of all renew your support time, sorry not possible to get free support from technical team.

Checkout form-text moved:

words like “Firmenname” or “Create an account?” are moved. how do i get these in your place?

see: https://bbtec.de/kasse/

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.

Yes, This theme support to WPML plugin.

I have received several notices from Envato about the Lookz theme having updates and I should download. My question is, what file do I need to download and install, the part where it just says about Wordpress install only? Also what about the update creating issues with previous settings?

Yes, We have upgraded theme package for support/adjust latest version of newsletter plugin. If you haven’t upgrade newsletter plugin on your server then no need to upgrade any files on your server.

Hi,

I purchased recently your theme. When I click on the cart icon, the content isn’t displayed. I don’t have the search bar in the menu too. How to fix it ? Thanks a lot.

Just you need to submit a ticket with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.

Hi. is it possible to make the product page full width? witout sidebar?

Yes, It’s possible to remove sidebar and make it full with products page. After the purchase theme contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.

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