440 comments found.
Hi, I want to change “read more” in all posts, how can I can I do so on my child theme? I saw your suggestion on how to do it in the theme but not the child theme. thanks in advance
Hi,
Sorry for late reply, I’ve checked this and see an issue when load the file contains the class that generate “read more”. So at this time, we cannot override this file in Child Theme. Could you email us this message so that when the new version’s availabled, I will send you an instruction to change “read more” in all posts on the child theme.
So sorry for this inconvenience
Best regards
Waiting on response on several emails for support. Hope all is well!
Hi
We’ve checked all emails from you and see that we have replied all. But not sure if there are some missing emails. Could you please send your question again?
Thank you
Again refer to http://igu.thordesign.in
The Menu we are using is on the top, but there are two critical issues we face at the moment which are linked:
1. We want to shift the menu bar of the mobile navigation similarly to the top whereas it shows under the logo as of right now and I am not being able to figure this out.
2. Because it is showing under the logo and above the content there is a considerable amount of white space in the header, if I reduce it via margin padding -20px or something, it does the job of reducing the white space but then completely hides the menu as well under the logo in the mobile navigation.
If you can help us move the mobile navigation above the logo we’re sorted!
Hi
We wish you have a nice weekend.
Could you email us the ftp account information? So we can put some code to help you
Thanks
Done!
Would appreciate if you can let us know an approximate timeline as to when you will get into this so we can plan accordingly. Thanks
Hi
Sorry for late reply, I have a personal stuff at this moment, so I will take a look within 24 hours. Sorry for this inconvenience
Thank you
Please see our domain name at http://igu.thordesign.in
Please refer to “Upcoming Events”
The issue being that the BK Carousel is not showing basic information like event date etc which we need it to display. How do we ensure this critical information is displayed along with the title and the picture. Its breaking off with ”...” at the moment. Thanks
Item has been purchased from our other username – thorsolutions. Thanks
Hi
Please enable the post meta elements in Theme Options -> Post Settings -> Post Meta. If you just need to display the post meta elements only in carousel module. Please email us a ftp login information, we will help you edit the code
Thank you
Hi! Im thinking of buying the theme. ¿Is it compatible with qtranslate plugin? ¿Is Seo friendly?
what i mean with qtranslate is that I want the blog in two languages: spanish and english. ¿Does the theme support a plugin for that?
Hi
Thank you for your interest in our theme. We have not tested on any multilanguage plugin, but it’s translation ready. I have seen some users used WPML plugin and it worked perfect. Sorry that we are not sure about this, but we are planning to make the theme compatible with WPML plugin for the future update.
The theme is Seo friendly, you can make some test with Google Testing Tool on our demo page.
Thank you very much
Hi I have tried to translate theme with localization plugins but it didnt work.
Hi
I’m not sure with the third party plugin, but why don’t you use the instruction in the document come with the theme?
Thanks
Hi I have already read document and also translate lots of themes. But there is a warning like this : Error: The actual loaded translation content does not match the textdomain: redux-framework Expect, that any text you translate will not occure as long as the textdomain is mismatching! This is a coding issue at the source files you try to translate, please contact the original Author and explain this mismatch
Hi
Thank you for your feedback, could you please give us an admin dashboard login information? We will take a look the issue
Thanks
Could you send me your email address?
Thanks
Hi,
Please also provide us a ftp login information, we will take a look your setting
Thanks
Problem solved by author 
Thank you
Hi, I purchased this theme and i’m having an issue trying to import the demo content
Hi, could you please email us an admin login information? We will help you import it, Thanks
Problem solved thanks
I’m trying install your theme on Wordpress version 4.2.2. Wordpress is working fine but when I try to activate your theme I just get a blank screen and nothing works at all… Any ideas on how to fix this? I’ve re-installed Wordpress and re-downloaded the theme but have the same issue each time.
Hi,
Thank you for using our theme. Could you please upgrade your php version to 5.4 or above and try again? Because the theme has the envato toolkit plugin integrated, and this plugin cannot run on the old php. Maybe it’s causing the issue. After upgrade you php, make sure you have cleared all cache data and cache browser
Thanks
Hi, I am using PHP 5.6… I’ve also tried to downgrade to 5.4 with the same issue.
Hi
Could you please email us an admin login and ftp login information, we will take a look your site now
Thanks
Strange… All working now!! Seems PHP 5.6 was the issue, it just took 5.4 a while to apply itself but it’s working now. Thanks for your help!
Hi,
Thanks, but I think you have not cleared your cache data, so after upgrade php, it need a little time to be effected.
We glad that you have fixed the issue. Could you leave your email here? Or please drop a “ping” to our email, so we can contact you if there’s a new version available
Thanks
Considering buying—Question: I use a lot of tables (now I am using the plugin ‘TablePress’) .. do you foresee any problems with this?
Hi,
We never used this plugin before, so we will make a test and answer you soon
Thank you very much for your interest in our theme
Regards
Actually, I meant to ask that question on the Fox theme discussion thread … but I might assume my question would apply to both themes.
bk, I’m sorry, I thought they were both yours … my bad. Well, I’ll take a closer look at yours now.
Hi
Thanks, no problem
The images won’t link to my posts on the bottom half of my website. Can you advise what is wrong? The website is www.mscareergirl.com
Hi
That module doesn’t have a wrapper image link. Could you email us your ftp access? We will help you to add a wrapper image link for that module.
Thanks
Thanks I just emailed you.
Thanks for the fast and successful help!
Thanks, if you have any problem when using the theme, please let us know ASAP
Cheer
Hi bkninja,
Can you give some guidance on how I can change the text link colors please? (link, hover, visited, etc.) Thanks much.
Hi,
Which kind of link do you want to change the text link color? I mean which page? and which section? And which type (like title link, ....)?
Can you give us some screenshots that show more details about this?
Regards
I would like to have links in this post have the same color link style: http://www.lovingpho.com/pho-ingredients-garnishes/ten-pho-recipes-on-the-web/ Right now the unvisited links are same color as regular text which is hard for reader to know there is a link.
Please try to add this snippet code to the Custom CSS field in Theme Option
.article-content li a, .article-content p a {
color: #e78b0a;
}
If you want any help, please contact us again Thanks
That works fine, thanks! By the way can you tell me where the customer CSS is saved? is it in a file or in the database? I can’t seem to find it in any .css file and would like to keep a cake of it. Thanks again.
That works fine, thanks! By the way can you tell me where the customer CSS is saved? is it in a file or in the database? I can’t seem to find it in any .css file and would like to keep a cake of it. Thanks again.
Hi
It’s saved in the database.
Thanks
Thanks for the answer bkninja. It seems that I can add custom CSS in either
1) the Theme Options-Custom CSS/JS (which is stored in the db, or 2) in the style.css in the child theme, if I don’t want to mess with the main theme’s codes.
Which way would you recommend to be the better option to ensure speed of the website? It seems the style.css is better. Thanks.
Hi,
Yes, and the better way is add your code to style.css. But I think it just has a bit different if you put the CSS code to the Custom CSS field and it seem doesn’t effect to the site speed.
Thanks
I love your theme and just thinking to replace our 3 Years old theme with this one now. Can I ask you few general question to help me choose the theme you designed:
1. Does it support pure CHILD THEME? So that I do not work on Main theme to easily update it. Many theme doesn’t support it fully like the theme what I am using now.
2. I know its Responsive HTML5 / CSS3 but does your front-end code pass W3C HTML5 Validator Result?
3. Does it support WP Rocket Cache System ?
4. I am using GD Star Rating System due its Google Rich Snippet support. Does your theme support pre-built Google Schema Rich Snippet Review Microdata settings with all page including Home Page?
5. Do you have any inbuilt Advertisement Banner System to Place Banners in Website?
6. Does it support Responsive Google AdSense?
7. Is your theme compatible with Premium SEO Pack http://codecanyon.net/item/premium-seo-pack-wordpress-plugin/6109437 ?
8. Does it support Mega menu?
9. Can we fix the Top Menu Header? Sticky Navigation menu ( with option to Enable/disable)
10. Unlimited sidebar. Create and select sidebar for each of your page/ post ?
11. Do you have pre-configured Pages like Error 404 page, Pricing page, SiteMap Page etc?
Hi
Thank you for your interest in our theme
1) Yes, there is a child theme come with the theme package
2) Yes, it’s pass. You can make some tests on our demo site. There are several errors but most of them come from the style switcher, not from the theme. The others are from facebook opengraphprotocol. The theme is totally clean. You also can make some speed tests on our demo site. It run very fast
3) I’m not sure about the Rocket Cache, but the theme cannot run with Rocket Script. It’s very easy to disable it
4) Yes, you can make some tests from our demo site with Google Testing tool: https://developers.google.com/structured-data/testing-tool/
5) Yes, the theme allows you to put the banner in everywhere.
6) Yes.
7) I never test the theme on this plugin. But I think you can ask the help from the plugin’s author.
Yes. You can see the megamenu in our demo site
9) No. But there is an option that allow you to fix the Main Header menu. (Enable/Disable)
10) Yes, the theme supports unlimited sidebar by a sidebar generator come with the theme. You can assign a sidebar for each Page/Post.
11) I’m not sure about this question, could you please give more details? What do you means about the pre-configured Pages?
Thanks
hi, how do i fix this warning. Failure when receiving data from the peer Warning: Invalid argument supplied for foreach() in /home/content/84/10557884/html/wp-content/themes/sensepackage/sensetheme/inc/envato-wordpress-toolkit-library/class-envato-wordpress-theme-upgrader.php on line 199
thanks
Hi,
Can you email us a login admin account and a ftp informations, we will take a look to fix it . thanks
I emailed the login admin and ftp information. thanks so much.
Hi
Please check you email, thanks
can i increase the amount of items shown on the category page? thanks
Hi,
Yes, you can change it in Settings -> Readings (from the admin panel)
Regards
Pre-sale question: I’m curious how customizable the slider is – especially in Homepage 2, the full width slider. Is it possible to change the speed? If not, is it possible to insert a custom slider via plugin? My main concern about the slider is that there are no buttons beneath the slider to navigate between frames.
Hi,
Yes, it’s easy to change the speed of the slider and add the control nav button, when you purchase the theme, please contact us again, we will help you cuatomize this
Thanks
Thanks, bought the theme. Need the help now. Also would like to move the title in the slider if possible (we use an image with text for the slider).
Also, is it possible to have 4 items per row in masonry style for full width, and 3 instead of 2 for sidebar?
Hi
Do you mean that you want to remove the title in the slider?
So, Please email us the ftp login information, we will help you edit the code.
Thank you
Can we do it without login? I’d just like this one: http://flexslider.woothemes.com/basic-slider-with-caption.html
Hi,
Please email us this request, we will send you a file and some instructions to change the speed of the slider.
Thanks
Hi there, I purchased this theme and im having major issues trying to import the demo content… it is saying the file is empty. Can you please help with this?
Hi,
Could you email us an admin dashboard? So we will help to import it
Thanks
Do you mean the logins?
I have just emailed over the site and the login details. Thank you so much.
Hi,
Thank you, we have got the login information. But unfortunately, we’re still not able to access the dashboard, Could you check it again?
Thanks
Hi,
I don’t see the new header option in version 2 like shown in the item details in the demo. I only see the center logo and left logo option.
Hi
You can see it in Theme Options -> Header Settings -> Enable Tyle -> Header 1 / Header 2
Thanks
I’m referring to your online demo. I didn’t buy the template yet.
Oh, sorry for this. Thank you very much to take a look our theme. About the header, there is an option that allow you choose a background color or an image background. You also choose between 2 Menu Scheme, left – center that have been integrated in the theme. If you have further question, please reply to let us know.
Thank you very much
Please add the new header option to the demo so people can see it. Because I like your theme, but so far with the left and center logo I do not like. So I wanted to see how the new header would like but your demo doesn’t allow us to see it.
Hi
Oh sorry, maybe you have misunderstood. The header type 1 is the header in the demo site and the header type 2 is the light header, you can see it when you switch the Menu Scheme to the light mene. That’s all, but if you have any suggestion, could you share it for us so we can consider to add it for the next update?
Thank you very much for your interest in our theme
Best regards
I installed the Sidebar generator plugin, but when I go to the Sidebar generator link, the page is blank. Any suggestions?
Hi
Thank you for using our theme
Because there are some php command that the old php version doesnt support. so could you please upgrade you php to version 5.4.x? Then, the issue will be gone.
Best regards
Upgraded and that did the trick, thanks.
One suggestion on the generator: It would be ideal to use custom sidebars based on categories and not just individual pages or posts.
Hi,
Thanks, there is an option that allow you to select a sidebar for each category page. Please open a category edit page, scroll down and you can see it as the last option
Thanks
Awesome! Somehow overlooked that. Thanks again! And good job on supporting your customers.
Thank you 
Hi, how to hide .post-category everywhere on the site? I mean everywhere: varousel, posts, slider. I’ve tried .post-category { display: none; } and taht does not work.
Ok, sorry for bothering. This one works just fine: .post-category { display: none !important; }
Hello,
I would like to do a side bar post like in the Live Preview for Music News but i don’t found to have a bif image and arrow navigation.
Thanks a lot for your help and congrats for this great theme.
Hi
It’s Widget Slider, you can find it in widget page setting.
Thank you for using our theme, we hope you enjoy it
Best regards
BK Ninja team.
Thank you so much for reply so quickly. Perfect, i found it. Thanks again.
