248 comments found.
Hey, i bought this theme…but when i install the single file. i am getting error from spotify 
what i have to do…i tried it several times!
Hi.,
Have you bought shopify theme? If yes, please add your comments in this link http://themeforest.net/item/citrus-one-page-parallax-shopify-theme-/9966282/comments
Dear Customers,
We will be on Holiday for Next 4 Days! Thank you Very Much for Understanding…Team will be back on Wednesday (08.08.2015 to 11.08.2015)
Regards., DesignThemes Support.
Hi again,
Could you please help me to change the Hx of posts ? For example, in this page (http://amft.io/infographie-la-french-tech-et-moi/) : - The TITLE in the HEADER of the post is a H2 - The TITLE of the post is a H4
And this is not really good for the SEO. Instead I’d rather have a H1 in the Header and a H2 below.
I can send you print screen if you want.
Thanks a lot for your help Laurent
Hi.,
1) You can change the title header tag from the file wp-content/themes/citrus/framework/register_public.php line no: 805 and 823 approx.
2) You can change the post title tag from the file wp-content/themes/citrus/framework/loops/content-tpl-blog.php line no: 207 approx.
Regards., DesignThemes Support.
Thanks !
Hi,
Could you please help me to change the contact form background color ? Default is black.
Thanks a lot for your help ! Laurent
Hi,
I think there is a little issue with the background image in the header. Please check this kind of page (http://amft.io/la-french-tech/aix-marseille-french-tech-amft/cartographie-ecosysteme-amft/accelerateur-p-factory/).
At the first loading of the page, the background image is ok, but when I scroll down the image slide on the right. I can send you print screen if you want.
Thanks for your help Laurent
Hi.,
We can’t see such issues in the page that you have sent. The background image in the header section didn’t move while scrolling.
Regards., DesignThemes Support.
Hi, do you have a email so that I can send you a print screen ? I use Mac OS + Chrome, and I just made a test with Firefox and I have the same issue.
Hi.,
Upload the screenshot to dropbox and send us the link.
or
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes
Ok, I just sent you a print screen with the contact form
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi There!
All of a sudden the footer/copyright area is hovering at the top of the home page…as well as being at the bottom where it should be.
https://www.dropbox.com/s/tbxfs9mybcmzy3e/Screen%20Shot%202015-07-29%20at%202.25.29%20PM.png?dl=0Any suggestions on why it would be doing this?
Thanks! Tara
Apparently, my client decided to throw in some code into the header PHP. Its fixed now. Sorry about that guys. Feel free to delete this message.
Hi.,
Thanks 
Let us know, if you find any issues in future..
Regards., DesignThemes Support.
Hi,
I current have the theme and currently adjusting to format required. I have a few questions:
1. How can I change the header font to white? I have the background as a dark grey and want the header wording to pop with white. 2. Is there a way to change the hexagon to a simple circle? 3. Can I change the icons to ones which represent the areas better?
Many thanks for your help.
Hi.,
Hope you had a great weekend
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes Have you purchased wordpress theme or shopify theme?
If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.
Refer: https://www.dropbox.com/s/9anfips0jlm7r2l/dt_purchasecode.jpg?dl=0
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., DesignThemes Support.
Hi, the website http://electro-trial-tour.com/ using Citrus is down with last version of Chrome, since 2 ou 3 days. It’s ok with Safari and Firefox. Do you have any idea to resolve this issue ? Thanks a lot for your help. Laurent
Hi!.,
We have fixed the issue. Kindly, check it out now!
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Thanks a lot for your reactivity !!! Laurent
Hi.,
Thanks Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Howdy!!
I was wondering if there is a way to make the comments section in the blog area not “required”, especially the commenters website section. I went into the general settings under discussion and thought that might do the trick to toggle off the required button on there, but that didn’t seem to do the trick…
Is there somewhere else I can do this?
Thanks! Tara
Hi.,
Thank you for contacting us.
Only the name, email and the message fields are required. The website field is not mandatory. By mistake it has been marked as required. You can remove the placeholder text from the file comments.php line no: 42.
Regards., DesignThemes Support.
Hi, How can I do to have the portfolio pages (this kind of page : http://wedesignthemes.com/themes/dt-citrus/dt_portfolios/golden-days/) with wide section instead of “boxed” style ? Thanks Laurent
Hi.,
Thank you for contacting us.
Just create a new page and assign “Portfolio Template” to that page and add that page to the home landing page through menus, so that you can get the full width portfolio items as shown in the demo.
Regards., DesignThemes Support.
Hi, Thanks but this is not my question. What I need is to have this kind of page (http://wedesignthemes.com/themes/dt-citrus/dt_portfolios/world-is-ours/) with wide section. I’m not talking about the portfolio parent page, but the portfolio detail page. Thanks Laurent
Hi.,
If you create the portfolio items in dashboard and view its details page, by default the “Related Portfolio” items will appear and it will be in full width. Please have a look.
Regards., DesignThemes Support.
I don’t talk about the footer where there is the “Related portfolio”, I talk about the “BODY CONTENT”. Please see this page : http://amft.io/dt_portfolios/p-factory/. The body content is boxed and I’d want to have it with Full width section. Thanks
Hi.,
You can’t make the content of that page to be in full width. If you make it there will be many alignment issues. If you still want to make that in full width, open the file wp-content/plugins/designthemes-core-features/custom-post-types/templates/single-dt_portfolios.php and remove the following div
<div class="container"> </div>
You need to delete only the mentioned divs and not the content inside it.
Regards., DesignThemes Support.
Ok, Thanks !
Regarding changing the background image of the breadcrumb banner, I have figured out how to change this for the Account, Cart and Checkout page in the individual page options. And also was able to remove the breadcrumbs for each individual product page using the custom CSS code << .subtitle-for-single-product { display: none; } >>
However, how can I change the breadcrumb image and wording when you are on the shop page and click on a product category? when I click on a product category it sorts my products and the breadcrumb banner at the top says “TERM ARCHIVE” and has the stock blue background. How do I change this?
Thanks!
Hi.,
Thank you for contacting us.
1) You can replace the breadcrumb image of the shop page from the same individual page options. Just go to the shop page at backend and you can see the options.
2) You can change the word ”” from the file wp-content/themes/citrus/framework/sub-title.php line no: 32
Regards., DesignThemes Support.
Hello,
I have Purchased Citrus theme and finding one problem now when i want to customized it for my client.
Issue: I want the main video background to play only once, as i am using it on single page them. I don’t want the video to play again and again once page loaded. Please suggest asap.
I will be very thankful to you.
Thank You!
Hi.,
Thank you for contacting us.
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.
Refer: https://www.dropbox.com/s/9anfips0jlm7r2l/dt_purchasecode.jpg?dl=0
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., DesignThemes Support.
PORTFOLIO NO FUNCIONA
Licensee: Wilson Julca Navarro For the item: Citrus – Creative One Page Multi-Purpose Theme
http://themeforest.net/item/citrus-creative-one-page-multipurpose-theme/9291297 Item ID: 9291297Item Purchase Code: 693c67c0-95f0-47f9-812b-342e10b0ffb7
Hi.,
Let us know the page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi, is there a way to have an automatic scroll for the clients carousel ? Thanks. Laurent
Hi.,
Which client carousel do you mean? Please send us some screenshots.
Regards., DesignThemes Support.
Hi, This one : http://amft.io/wp-content/uploads/2015/07/amft_carousel.jpg
Hi.,
Sorry we do not have that option in our theme.
Regards., DesignThemes Support.
Hi, a question about portfolio’s details page : How can I have a display with 2 columns like this page (http://wedesignthemes.com/themes/dt-citrus/dt_portfolios/love-the-life/). Currently I have a big image above the main content (the same image appear both on the listing page (for example here : http://amft.io/la-french-tech/la-french-tech-aix-marseille-amft/cartographie-ecosysteme-amft/) and on the top of the post (http://amft.io/dt_portfolios/pole-optitec/) and it’s really a problem. Thanks ! Laurent
Hi.,
Thank you for contacting us.
Kindly refer the attached screenshot will help you get a clear view.
https://www.dropbox.com/s/c09kffy4sm0a3c3/left_gallery.png?dl=0Regards., DesignThemes Support.
Ok, thanks but this is not what I need, because if I do that all my page will be with a sidebar. What I need is a full width display where I can organize my content with fullwidth sections. So other solution, how can I do to block the display of the logo on the portfolio page ? Thanks. Laurent
Hi.,
In the portfolio page, only the image will be shown and on hover the title and the options to zoom and details page link will be shown. Since you have uploaded the logo to the “Images” section in each portfolio, the logo are being shown in that page. You can check our demo page from this link too http://wedesignthemes.com/themes/dt-citrus/portfolio/ That too shows the same method. If you remove the images, then nothing will be shown in that page. Hope you understand.
Regards., DesignThemes Support.
Hi, how can I do to display blog post listing in a page section as in the home page of your demo. I tried to use “Citrus Child posts” and “Recent posts” in the Citrus Builder but there is no option and images which are displayed are in a little size. I’d like to have the same matrix display of your demo on the home page. Thanks a lot for your help. Laurent
Hi.,
Thank you for contacting us.
1) Just create a new page and assign “Blog Template” to that page from the “Page Attributes” section.
2) Then use that page inside the menus section.
Regards., DesignThemes Support.
Hi, this is not my question. I know how to create un blog page. My question is about the integration of some posts in a page. I already have a blog page here : http://amft.io/actu/. What I want is to have a section on the Home page with last posts with a matrix display as on your demo. Thanks
Hi.,
For that first you need to change the theme to one page concept. Please check this link for full details.
http://wedesignthemes.com/support/citrus-creative-one-page-multi-purpose-theme/#Switch(OR)
https://www.youtube.com/watch?v=TOy9ECj2J6Q&list=PL6kpawNbFm9WTEowFgXJuUiTWsa2ZsJBv&index=2Hello,
we have a problem with a white space appearing above the copyright bar. Someone from the comments section seemed to have the same problem? Is there a solution?
Thank you
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
I’m having an issue with the menu items on a single page theme. All of them work except when I add a space, as in the case of “Floor Plans”. If I rename the menu item “Floorplans” there’s no issue, it jumps to the anchor. If I rename the menu item “Floor Plans” it does nothing. Any tips?
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
Hi.,
Thank you for contacting us.
We checked it in mobile and it is working fine. Please check it in different mobile.
Regards., DesignThemes Support.
No, you test, gram samsung prime
Hi.,
We will check and fix the issue in our next update.
Thank you for letting us know.
Regards., DesignThemes Support.
Good Evening!
Great theme! You guys have also provided a great amount of support, which I’m very appreciative of…..which of course leads me in the hopes I can get some more, and I haven’t worn myself thin. haha
I ran across a slight glitch tonight.I changed my wordpress Site Address (URL) tonight in the WP settings/ general (basically set up the theme in a folder so people couldn’t see it until we were ready, while the old site remained up, and then changed the site address). And I found that after I did that, the portfolio and blog buttons to “read more” are now coming up with “no more posts to show” when I know there are more posts to show.
please take a look here: http://www.mcelroyweddings.com/
Anyway to fix that?
I also noticed that the Font Awesome icons are not showing in firefox anymore.
any help or advice would be awesome!!
Cheers! Tara
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
