367 comments found.
Hi I was wondering if there is an updater? I have a licensed install already just want to update.
Also – I would like to change the button for the Windows Platform to a customized button. Is there a simple way to do that?
Hi
Please provide us wp admin ftp details and image of customize button we will customized for you.
Thanks
Mail us at thematicwebs@gmail.com
Do you provide amazon app store button for the hero section?
Do you provide an Download on Amazon App store button?
Hey, our theme doesnt have this button by default. We can add it for you. Please contact us at “thematicwebs@gmail.com”
Your response: As you know its wordpress site so server mail through wordpress if you want to rply mail you have to mail manually by composing mail. Thanks”
Is not at all satisfactory. I have over 35 wordpress sites with contact forms in them and I am always able to easily reply where the senders email becomes the TO email when I reply. I’d be happy to share some examples with you.
We are working on it and soon we will give it in our update. Thanks
Hello there!
Regarding the Contact Us Form:
We get an email from contact … but it’s not picking up the return path information when we reply. Instead, if I hit reply, it puts MY email address in the TO:
Please advise.
Thanks,
Victoria
As you know its wordpress site so server mail through wordpress if you want to rply mail you have to mail manually by composing mail.
Thanks
Hello,
I have the pre-launch page set up and I want to change all the text on the site to black, but it does not give me the option to do this under customise which is rather silly. Can you let me know how i can do this.
Also i have the pre-launch page set up and the mailchimp is coming up with the following error message “Oops. Something went wrong. Please try again later.”
I cut and pasted this in to the form and it is not working: <input type=”email” name=”EMAIL” id=”mc4wp_email” class=”subscribe-form-email form-control form-control-lg” placeholder=”Enter your email address” required /> <button type=”submit” class=”subscribe-form-submit btn btn-primary btn-lg” data-loading-text=”Loading…”>Subscribe</button>help
We hope your issue have been resolved.
Thanks Thematicwebs Team
Does your contact form provide CAPTCHA?
Hi there ,
Not by default , but we can customize if you want us to do that .
Thank you !
Yes I would like to customize this. How do I go about it?
please email us at “thematicwebs@gmail.com” , our support team will guide you about this .
Hi, I’m having the same problem. To which address can I send u my wp credentials? Thanx!
Hey, it is “thematicwebs@gmail.com”
Hi there,
2 questions:
1. I have two websites for my app, one in German and one in English. Do I have to buy a second license?
http://app.haushaltsfee.org/ http://householdguide.net/2. Why are here the images not shown, although they are all set in the “Close Up Features”?
http://householdguide.net/Thanks for your help, Karsten
Hi ,
If you will be having 2 installations then yes you will have to but another license . for the issues you are having with the theme please email us your credentials at “thematicwebs@gmail.com” our support team will surely help you fix these issues .
Thank You!
Thank you. I will buy a second license today and will send an email to your support team.
Thanks, Karsten
Sure.Thanks
Hello. Thank you for this theme. I just bought it and it seems great. However, I need to have my own custom color for the theme. Is it possible to change it and have a theme color different from the proposed colors?
Thank you
Hi ,
Thank you for purchasing and appreciating our product , currently its not possible to choose the custom color from theme options. we can add the color of your choice in options please email us at “thematicwebs@gmail.com” with the color code and credentials if you want us to do this .
Thank you !
Hi there,
how can I change the fonts used in the theme? I want to use Google fonts.
Thx, Karsten
Hi ,
For that you need to customize some files . if you want us to do that please email us at “thematicwebs@gmail.com” .
Thankyou !
Hi, I am keen to buy the EOS template. In the demos I liked the Layout 6 option. Is this possible in this template as it only mentioned 4 hero templates, non of which appear to be the one I want?
Thanks
@jbarrs. Its available in updated version of theme. You can go for a happy purchase.
Hi, final question before purchase. I want to showcase websites / web apps. The images need to allow desktop / laptop proportion images. Is your template flexible to allow me to resize the screen shot images etc or is it specifically designed to accommodate smartphone screen images?
I’m not worried about the smartphone product mockups psds as I can create versions for laptops. I’m more concerned about the space in the layout to place images of desktops / laptops etc as the product I am working on is mainly for the web on PC’s / MAC’s and not tablets or smartphones.
Hope this makes sense.
@jbarrs I think we might need to customize your theme for that.
What would that take?
I love the theme as it has a number of features that meet my needs. It would be great if it could be customised to take larger screenshots of a desktop or even ipad in landscape instead of smartphones. How long would it take you to modify the theme to allow this?
If you did this you would then have another version to sell right?
Alternatively I would need to find an alternative theme that is fit for purpose.
Please can you let me know?
Thanks
@jbarrs it will take us one working day to customize the theme. may be we add this feature in our next update. if you want us to customize your copy of theme for you please e-mail us at “thematicwebs@Gmail.com” with your credentials.
Hi,
Is it possible to add a title and a description in the video section? Thanks for your help,
Céline
@Celine. Its possible we will customize this for you at free cost if you go for a purchase in next 12 hours. Please don’t forget to email us at thematicwebs@gmail.com when you make purchase along with your purchase code. This offer features Free demo installation too.
I bought the theme with the client’s account, I can email you the purchase code. If you make it possible, will I be able to change the content later?
@celine_k when u bought it?
We bought it on April 2 with the account dclic777.
ok. please contact us thematicwebs@gmail.com
I am using the pre-launch page and want to post a video on the page to one side of the text (where the cell phone images are in the demo). I tried selecting the video file (mp4) for the front image, but that did not work. I have a YouTube link for the video also. Can you help?
Hey InnovativeTech, We are reallly sorry your query couldnt be replied so far because we are observing EID Holidays till 21st July in Pakistan and our support team is unavailable. Please leave an email on “thematicwebs@gmail.com”. Your query would be queued and would be responded on preference basis. Thank you for being patient
Having a small issue with the price table. The $ sign shows up above the price instead of beside the price??
Please mail your issue with your wp admin details at thematicwebs@gmail.com
Thanks
Hi, I cant figure out how to add a blog to my site. I only see blog setting which does not let me chose where to actually put the blog. Please help!
Thanks, Zack
Please mail us your issue with your wp admin details at thematicwebs@gmail.com
Thanks
Hello,
I was wondering if this html theme come with index.html and main_theme.css? Also, is the EOS theme SEO optimized? Our current website runs on Weebly and not WordPress and I was wondering whether it would be compatible.
Thank you! Caroline
Hi ,
This is WP theme and you can control SEO settings from its admin panel.
Thank you !
Hey guys! Got your marvelous theme! I have a few questions: Can’t figure out how to make a menu links to the single page like in portfolio? Why didn’t you make any setup steps in manual? How to make a button to contact – envelope form?
url: feday.ru
Thank you so much!
Please send your issue with your wp admin details at thematicwebs@gmail.com Thanks
Hello Thematic Webs,
We would like to set up a Google Analytics goal with the theme’s default contact form. Is there anyway to forward to a landing page with the default contact form or add code for the Google Analytics goal somewhere?
Thank you in advance for your help.
Please mail your issue with your wp admin detail at thematicwebs@gmail.com
Thanks
OK we’ve sent you an email. Thanks
yes we got it and your issue is in queue and will be resolve soon.
Thanks
Hi EOS. Can I please ask what the 2 new sections were that were added in the recent update so I know whether to update or not?
we have added 2 new layout if you have done many changes and customization we don’t recommend you to update it.