124 comments found.
Hi Loc,
I’ve noticed that when a project is opened in the section works on iOS safari, the ‘View Project’ and the Close buttons appear within the main image, not on top.
Could you check it?
Thank you.
Hi KiloByte,
Please open a topic in our forum at here: http://www.jellythemes.com/support/ and our support will check about it for you.
Jelly Team
Loc
Hi there ! Really great theme!! I´m also interested in the wordpress version. I have a customer who would like to have a website like your “One Page Video Background Version”. Now my two questions:
1. Is every example of your html Versions also available as a wordpress theme in the future? Cause I need exactly the One Page Video Background Version, and no other, as a wordpress theme.
2. When will you fix your “mini bugs”? Do you think you will manage it until the end of July? This would be great for my customer, for me… and for you too.
Thanx Bernhard
Hi Bernhard,
1) Yes, we are include xml sample data in our theme package.
2) It is get back again and available at here:
http://themeforest.net/item/epic-responsive-multipurpose-theme/9962807If you have any doubts, feel free to contact us again.
Jelly Team
Loc
is there a wordpress version of this theme?
Hi dreampixuk,
Yes, there’s a wordpress version for this template.
Wordpress version need fix some mini bugs so it will come back again soon.
Thank you so much for your interested in our theme.
Jelly Team
Loc
Hi there! I might purchase the Epic theme, but I was wondering: is the slider-image ‘imac-table’ in the wrapper included? And if not: do you know where I can purchase it? I would like to have more or less the same wrapper-image, but not sure if I can do that on my own. Hope to hear form you. Bests, Vivianne
Hi vbendermacher,
It’s image with license commerce, so we can’t include in template package. If you want buy similar image, you can go to: http://www.istockphoto.com/ and choose one.
Jelly Team
Loc
I got 2 comments on this theme.
First: I bought thise theme last week for $45 and I see now that the price went down by $29 dollar just after I bought the theme.
Seccond: Afther the most recent update the whole theme has been completely changed. This is not what I payed for!
Hi Merijn1986,
1) I thought you have misunderstanding, this is HTML template version and seems you bought WP theme version.
2) It is an error from wordpress.org, because in wordpress.org have a theme with same name with our theme and it is misunderstanding our theme is same, so it is cause this problem.
If you change the theme name folder, it will stop auto update from wordpress.org.
Sorry for the inconvenience, please use our forum to get help if you have more questions: http://www.jellythemes.com/support/.
Jelly Team
Loc
Purchased but no PSD. Could you send it to henderson.bazley@gmail.com
Thx
Hi hendo2767,
Please check your email!
Jelly Team
Loc
Hi I still have not received the PSD. Could you re-send?
Hi hendo2767,
Please check your email again!
Jelly Team
Loc
Thank you!
How come on my iPad that fullscreen movie sample/demo won’t play ?
Please use our forum to get help: http://www.jellythemes.com/support/
I did – I registered and entered my purchase number – and it won’t go through – an answer to my question would be nice.
Hi amanuensis,
Kindly send a message again via email: support@jellythemes.com with:
+ Subject: Need help + username in themeforest.
+ Email and Username register in our forum.
+ Purchased code.
We are sorry for the inconvenience, but here very hard to interaction and support.
Jelly Team
Loc
hello. Great Theme. What are the changes in the latest version – i can’t find the list. I don’t want to update if i don’t care about the changes.
thanks in advance and keep up the great work.
Benny Ho
Hi Benny Ho,
You not need update if you don’t want. No problem for your website.
Jelly Team
Loc
Hi – my icons are not showing all of a sudden www(dot)neosdesignstudio(dot)co(dot)uk/
Please use our forum to get help: http://www.jellythemes.com/support/
Coment reposted:
Hi,
I just tried to install the template and received the following message:
“Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.”
What might be the problem? Could you respond me ASAP?
Thanks, Guille
Hi Guille,
Unfortunately, you are misunderstanding with this template.
It is template with HTML/CSS/jQuery.
WordPress version at here: Epic WordPress
Jelly Team
Loc
Hi,
I just tried to install the template and received the following message:
“Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.”
What might be the problem?
Thanks, Guille
Hi, I did not get the psd file.. I need it please. Thanks!
Please send an email with your username on themeforest market and template name to support@jellythemes.com and we will send the PSD, thanks!
I just purchased this template. How can I increase the height of the header?
Please use our forum to get help: http://www.jellythemes.com/support/
Guys, hello! Great theme! How about PSD for mobile version?
Hi Sas,
We are use RWD not mobile version so it is not available, if you want mobile version, you need create it with yourself.
Thank you for discuss.
Jelly Team
Loc
Seems like the background video is not supported in Internet Explorer? Any advice in enabling IE to play the background video?
Please use our forum to get help: http://www.jellythemes.com/support/
I also didn’t get the PSD and can’t get a response, need the file ASAP please.
Hi Fivetech,
Please check your email.
Jelly Team
Loc
Hi, great template…
I’ve emailed you guys about a few things:
1) please email PSD’s to info@sirconrad.com 2) I’m having trouble with the support portal 3) please update the support documentation… how do you change the template color?
4) also, when a project is clicked, the screen scrolls down, but instead of showing more information about the project the screen reverts back
5) The website often gets stuck on mobile devices – phones and tablets (sometimes computers) while loading the logo with the black background
Hi Petrk,
1. Please check your email.
2. Please use our forum to get help: http://www.jellythemes.com/support/
Jelly Team
Loc
thanks
I still cannot access the forums…
6) When the blue css colour is implemented.. the LIKE.PNG image at the bottom of the page disappears. whats the fix for this?
Hi,
Please check your email.
Jelly Team
Loc
Hello, we just bought template and need .psd files! please send to info@shooga.ca
Hi Shoooga,
Please check your email.
Jelly Team
Loc
Hello,
We purchased and installed theme at http://www.mvcagency.com/epic/. While navigating through menu items we suspected an issue. Below I am explaining the steps so you can catch the issue that we are having.
1. Open http://www.mvcagency.com/epic/ 2. Click on Blog, you will jump to blog page but blog menu does not show selected. instead home showing selected. 3. Now click on home menu. nothing happened.
Please instruct to fix this issue.
Thanks
Please use our forum to get help: http://www.jellythemes.com/support/
I bought the theme but did not get the PSD. My email is ph@screenday.de
Hi Screenday,
Please check your email.
Jelly Team
Loc
