195 comments found.
Hi OceanThemes, I’ve purchased this Theme and I find two problems (maybe one is not):
- how to get full width sections as in the demo? - When I insert a separator line, it appears in the “front” as code. [vc_text_separator layout=”separator_no_text” align=”align_center” style=”” color=”blue” accent_color=”” border_width=”” el_width=”” el_class=”“]
Thank you in advance. Regards,
Please send us login info to oceanthemes2014@gmail.com
Hi, I bought the theme and it works great. But I can`t install the “Layer Slider”. If I click the button “install” its doing nothing.
I`ve installed this theme with all plugins (layerslider too) a few weeks ago on another website and it worked easily. Can you help me?
Hi,
Please send your issue to email support for help : oceanthemes2014@gmail.com
Send for us: Link website + admin account + FTP account.
Thanks
Hello Support,
Could you indicate to me why every word is capitalized it only by H1, H2 enz. text.
Thanks!
Best Regards, Michel
You don’t want that? you can use css code to edit them.
I don’t want it, can you please tell me the CSS code I need it?
Hi,
Please screenshot image about your H1, H2 on your website for us. email support : oceanthemes2014@gmail.com
Thanks
Good day. for me to be able to update my plugins on the side. they instruct me to give y purchase code for the theme but it doesn’t work? I have purchased but cant update my site now? Please help..
i copied and pasted my purchase code so there is no way I could have entered it incorrectly?
Error: Your purchase code appears to be invalid. Please take special care to enter it correctly without accidentally including spaces or other additional characters. Please note, this feature won’t accept your theme’s purchase code. This also can be a temporary issue in our services. In that case please try it again in a few hours.
Please mail for us oceanthemes2014@gmail.com
We’ll help you.
Hello Support,
Can you tell me why the menu is not display on a mobile version ?
Best regards, Michel
Hi,
Please setup menu mobile in backend.
Good luck
Hi support,
I have setup my menu in the backend only it is not working.
See printscreen : http://oi61.tinypic.com/11l6ddi.jpg
Hi,
Please send wp admin account and link website to email support: oceanthemes2014@gmail.comThanks
Hello!
How can I sort the testimonial? Or, Can I put one testimonial on a page, and another on another page?
Thanks!
I’m so sorry, this problem will take many time to edit. We can’t help you.
Hello!
I need to know where is the .po archive.
Thanks!!
Please find in folder themes/envor/languages
Dear sir. First of all I have to apologise for my english, is not my native language and I will make some mistakes. Now, here is my comment:
I have purchased your theme and I have a problem using the child template. The problem is that when I activate the child template, the child css that imports the main stylesheet, does not override it and I have some javascript errors.
I can activate the template and it reflects in the Wordpress administration without any problem but that is not working well. After performing various tests, I have changed the url code of the main stylesheet on the ‘functions.php’ of the parent template.
I have put ‘get_stylesheet_uri()’ instead of ‘get_template_directory_uri()’ and finally I could override the stylesheet but I keep having problems with the parent template’s javascript files.
Could you help me with this problem?
Thanks in advance.
Regards.
Hi, I can’t save changes with visual composter??? Thanks for your help.
Hello. Nice theme. Two questions.
First – Slider and header gap.
How can I close the slider to the header bar? Right now, the ‘section’ (I assume) class is causing it to have padding at top.
Second – The “search function” doesn’t seem to produce results. I’m sure I turned it on ( on the settings above breadcrumbs, under miscellaneous), it’s off now as I have to forward the link for checking. What gives?
Looking forward to your response. Thanks and Cheers!
Hi PJTAccountants !
Please send your problem to email support for help. oceanthemes2014@gmail.comAll send us :
- your link website.
- your problem need help.
- screenshot image about your problem.
Thanks
Hi! Thanks for this beautiful Theme. I cannot get the “OT Tweets Slider” to work. After inserting our Twitter ID, the Tweet-Container stays empty.
Thanks a lot!
Please try adding Twitter Widget ID
Thanks – Now everything works just fine!
What can I do about my logo size? Right now the site is shrinking it to a pretty small size and I’d like to have it bigger.
http://plioseal.dev.tilpropreview.com/What can I do to make that logo larger?
Thanks,
Visual Composer stopped work after some updates, both wp and plugins update. I’ve downloaded the theme again and it still is version 1.0. Are there no new updates coming for the theme?
Hi, I just puraches the theme and it works fine but I need some assist with custom changes. Should I send you some mail with my issues?
Hi,
We not provided service custom theme
We just support : install theme like our demo free
Good luck
Hi envor team i have a web with a posts for realty ads for some reason, in the main menu when i see the ads/post for category, in the description field the web show this error: Warning: explode() expects parameter 3 to be long, string given in /home/myweb/public_html/wp-content/themes/envor/functions.php on line 530
Warning: array_pop() expects parameter 1 to be array, null given in /home/myweb/public_html/wp-content/themes/envor/functions.php on line 532
Warning: implode(): Invalid arguments passed in /home/myweb/public_html/wp-content/themes/envor/functions.php on line 533
what can be the issue? the web is in maintenance mode, is not active yet thanks for your help
Hi,
Please send FTP account and WP admin to email support for help. oceanthemes2014@gmail.comThank you
great, i did write you an email from an yahoo account
Hello, i would like to make different portfolios for different pages. For example one portfolio with the category Web design in one page and with the category Graphic design in another page. Is there a way i could do that?
Hi,
You need custom code .php for that.
Custom code in two files : shortcode.php and vc_shortcode.php
Good luck.
What kind of code? Do you have any link to help me please?
oceanthemes2014@gmail.com
Already did thank you.
Visual Composer is prompting me for a License Key. I have the purchase code, Envato Username and API key but no license key for VC. Where can I find this?
I also emailed a couple of days ago with questions but no response as yet.
Hi @TWDS,
We have provided visual composer for our theme and you can use for your website.
But if you want auto update and active this plugin, you need buy with regular license.
Good luck
Sorry I thought when you state “Save $28” that the license was included, otherwise we’re not saving $28 are we?
Hi,
we not provided license for this plugin, we provided plugin for our theme and you can use for your website and we’ll update latest version for you.
Do you understand?
Send email for get link update latest version
Oceanthemes2014@gmail.comHi,
You can update latest version plugin is here : http://vegatheme.com/plugins/js_composer.zipHi guys when i try import the demo content from the wp importer tool, my server, i validate the import author to admin and check the box “Download and import file attachments” but for some reason the wp admin send me this erro: “Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at webmaster@myweb.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”. P.D. my web have activate the wp maintenance plugin.
Hi,
Please check with your hosting. Or contact with our support via email : oceanthemes2014@gmail.com
Good luck
Hi, please help me. How can I translate contact form http://www.awesomescreenshot.com/image/108418/7c4d9da922ebb8f4b055d8a6222723e1
thanks,
richard
Hi,
You can do follow : http://www.awesomescreenshot.com/image/109200/5f584f0d731cc21613c706cdba397a0b
replace by your language.
Good luck
Hi, How do you edit the image on the contact page?
Kind regards
Steve
Hi,
You can edit the image on the contact page in backend page, part setting page.
Good luck
Please can we have more detail, we are new to WordPress?
Hi,
You can do follow : http://www.awesomescreenshot.com/image/85241/c11ecccf6fd04cd41a686479da3e033e
Good luck
Thanks 