359 comments found.
Hello, question: May hide the top menu and bar to let my website as a landing page? Thanks
Hello,
There must be page templates to support this, please check. Otherwise some CSS work may be applied.
Regards
Hello,
Request Rate form issue : I get ” Failed to send your message. Please try later or contact the administrator by another method.”
My server allows PHP Mail method, Kindly advice.
Hello,
Sadly that messages come from Contact Form 7 plugin and we have nothing to help with that but you may set your plugin to work with SMTP.
Kind regards.
Hello, I would like to enter the phone number image.png format as here http://www2.casahelp.it/Cattura122.png
Hello, I believe I’ve explained this request. Regards
In your ozy_vc_newsticker_box and ozy_vc_newsticker functions you have a mistake:
‘post_status’=>’published’ is not a Wordpress status. ‘post_status’=>’publish’ is the correct default. Using the defaults set by the News Ticker items will cause unpredictable results, like Draft Posts appearing.
We were able to get around this through our child theme, but it is recommended that this be addressed in the next version.
Here’s what we did from within our child theme:
functions.php
add_action('after_setup_theme', 'fourcee_after_setup_theme');
function fourcee_after_setup_theme(){
remove_shortcode('ozy_vc_newsticker');
remove_shortcode('ozy_vc_newsticker_box');
add_shortcode('ozy_vc_newsticker', 'fourcee_ozy_vc_newsticker');
add_shortcode('ozy_vc_newsticker_box', 'fourcee_ozy_vc_newsticker_box');
}
function fourcee_ozy_vc_newsticker($atts, $content = null){
$atts['post_status'] = isset($atts['post_status']) ? $atts['post_status'] : 'publish';
return ozy_vc_newsticker($atts, $content);
}
function fourcee_ozy_vc_newsticker_box($atts, $content = null){
$atts['post_status'] = isset($atts['post_status']) ? $atts['post_status'] : 'publish';
return ozy_vc_newsticker_box($atts, $content);
}
Hello,
Sorry, mistakes happen. Thank you for your time to warn and fix your solution with us.
Much appreciated.
Kind regards.
hello, , I would insert a imagine .png in heder info Customer Support with the phone number, how can I do? Thanks in advance.
Hello, please be more specific with your case. Regards
Hello, I would like to enter the phone number image.png format as here http://www2.casahelp.it/Cattura122.png
Hello, with current theme options no way to add such image file into menu bar. Requires to add custom css via menu item options. Apologize we don’t provide such customizations. Regards
Hello, apologize for delay. Please open a ticket and share your admin credentials. Lemme see what I can do for you. Regards
Hi there, we’ve also opened a ticket regarding slides color issues after latest update, we’re looking forward to hearing from you soon. Thanks in advance.
Hello, first of all apologize for delay. A few days ago our support developer had a car accident which wounded pretty bad. This is why we couldn’t responded support requests. I’m looking for a solution to set things back on track. Hope you understand 
We’re planning to be back in a week.
Hi there, since my last ticket (thats one week ago) I do not hear from you nothing at all?
Hello, first of all apologize for this matter. A few days ago our support developer had a car accident which wounded pretty bad. This is why we couldn’t responded support requests. I’m looking for a solution to set things back on track. Hope you understand
Ok no Problem i was just wondering. I hope your developer get well as soon as possible, nothing else matters! best wishes!
I really appreciate your understanding. Indeed life is so fragile that we face it in bad shapes. We won’t let you down. I expect to be here in a week. Regards
Merhabalar, 2 gün once bir ticket att?m hala cevap gelmedide ilgilenebilirmisiniz acaba?
Merhaba, çok özür dileyerek ticketlara cevap veremiyoruz bir kaç gundur. Destek uzmanimiz geçen hafta bir trafik kazas? sonucu ciddi yaralandi. Bu yuzden acil olarak cozum gelistirmeye calisiyoruz. En kisa zamanda cevap vermeye baslamayi umut ediyoruz. saygilarimla.
Gecmis olsun.Acil sifalar dilerim.Problem yok biz bekleriz.Dert etmeyin.
Hey Ozy – Just wondering if there is a theme update coming for this, Enjooy and Rosie since the updates to Slider Revolution, Master Slider & Visual Composer? Just didn’t want to update with my own licence for them and find it breaks anything 
Hello, sorry for delay. We’re having hard times since our developer had a car accident. Sure thing we’ll update all of’em at once soon. Regards
After moving on another hostings the plug-in of Visual Composer asks a key. I wait for the answer to a ticket 5 days.
Hello, first of all apologize for this matter. A few days ago our support developer had a car accident which wounded pretty bad. This is why we couldn’t responded support requests. I’m looking for a solution to set things back on track. Hope you understand
What I can tell regarding your request that bundled plugins doesn’t require key. Please ignore that notification. Regards
Hello, please check out via : http://doc.freevision.me/buildme/knowledge-base/how-to-setup-single-project-post/
Thank you
Hi there. I see a language choice top right on your theme. But I do not see it on the theme I’ve bought and installed. How do I arrange those languages and translate pages into languages I require?
Hello, thanks for contacting us. The language menu appears only if WPML plugin installed. Regards
It does not come with the template? I don’t see it in plugin files. Where can I download it? WP finds a lot of plugins with WPML and I’m not sure which exactly I shoud install.
Hello, WPML plugin isn’t free. You’ll need buy a license for it. http://wpml.org/
Regards
Hi, buyers of your theme EWA Multi-Purpose Premium Wordpress Theme are trying to contact you on why it has been removed with no warning and they are not getting a reply. We are worried about security for our websites and as we have paid for your theme we expect to be notified if a theme you sell that is now been removed from sale and any updates is a security threat ?
Hello, kindly remind you that we’ve no obligation or no such market rule to notify buyers on removal item cases. When even Envato remove an item does not inform anybody. However we’ve provided latest version for all EWA buyers who ask from us. In case you’ve not latest version I can provide you. Thanks for your understanding. Regards
Merhabalar, Sayfa Tasar?m? demosunu göremedim tema klasörünün içinde xml halini bana ula?t?rabilirmisiniz.Ticket Att?m ama hala bir dönü? sa?lamad?n?z.Te?ekkürler iyi çal??malar
Saygilar.
I found out that you are using the flaticon icons for this theme. I found out that the icons are integrated into the: content.xml + font.min.css + flaticon.css and idea how I can get the icons from the logistics themes into the buildme theme? I really need your help. I own both themes and want to have the icons from logistic in the buildme theme.
regards
is that way wrong? create with icomoon.io a css file with the flaticon icons? upload it and replace one of the buildme css files? I don’t want to destroy my theme installation
Also see, fonts/ozy/config.json file too, to make sure your icons are going to listed on icon selector with Visual Composer components whenever available.
Regards.
Hi. Please can you help more? Small tutorial how to import the flaticon icons into the buildme theme that I can select the icons in the visual composer? I ready to pay something only important for me is to have these icons
Hi. Please can you help more? Small tutorial how to import the flaticon icons into the buildme theme that I can select the icons in the visual composer? I ready to pay something only important for me is to have these icons
Hello,
I am sorry but all the resources are open and could be customized. See fonts/font.css file how font icons are embedded and see fonts/ozy/config.json file how that icons are added to the list.
This is not a simple process, mostly complex and requires CSS knowledge too.
Regards.
hello. can I take the >> font.css + config.json << from LOGISTIC theme and replace it at my BUILDME FTL server? or a totally bad idea? 
Hello! Sorry, I can’t find how can I add search button to menu (next to Request Rate). Thanks!
Hello, thanks for purchasing. Appreciate that. May I see your project live? Regards
I will create a ticket now, thanks!
Hi there, the gallery has stopped loading the images… its just got a continuous loading sign… please help?
Hello, thanks for contacting us. Please open a ticket for us regarding your case. Let’s take a look how it works at your side. Regards
I opened a ticket a few hours ago… thanks
Please don’t forget to add URLs to your ticket to let us see your issue in place.
Regards.
Hi I havent page content demo ? I cant See it in dummy-data folder? I did upload content.xml and content-with-products.xml but dont work page content?
Hello, please open a ticket and state your case along with your admin credentials. Thank you.
okey ? send you now mail
Please use: http://freevision.ticksy.com/ Thank you.
Why when I edit Slide With Info Box , the colors are lost and turns black and disappears the title?
Hello, thanks for purchasing. Appreciate that. If you please be more specific with your case I’ll be guiding you. Which slide or what page you’re addressing. Maybe a screenshot would be cool. Regards
