87 comments found.
Hi i want to know if this plugin “https://wordpress.org/plugins/page-scroll-to-id/” is compatible with this themes
Sorry we not check and not sure for that.
Thanks
Hello team!
I’ve got issues with Visual Composer that doesn’t show anything on the page. I followed point per point your documentation guide, and removed Wordpress and DB files many times, reinstall it… And it’s still the same problem.
Can we get in touch to fix this issue please?
Thanks very much
.
Lucas Miglioranza
Please send your issue to email for help : oceanthemes2014@gmail.com
Thank you
hello. is there any whmcs folder to place it in my whmcs theme folder to make the whmcs theme the same as your demo when click on whmcs?
Hi, do follow our document, your site will like as our demo.
It’s very easy. If has any issue, please mail for us oceanthemes2014@gmail.com
Thank you!
Any chance of light version of this theme? Is WHMCS v6 supported?
Hi,
You can see all on our demo, version light is not full.
Our theme is compatible with WHMCS v6.
Thank you.
Thank you 
Is the PSD included? If not, what is the font used on the TRUEHOST logo?
Hi,
PSD is not include, you can post your question here : http://themeforest.net/item/truehost-responsive-html5-hosting-template/5828966
Thank you
What about the second part of my question. What font is being used in the the demo logo?
Hi,
You can contact with Author html for your question logo font : http://themeforest.net/item/truehost-responsive-html5-hosting-template/5828966
Thank you
This is a beautiful theme. After updating to WordPress 4.3, I noticed there was an available update to the Visual Composer plugin (shipped with your theme), and the Home-2 slider that was part of the HomeOnePage page is no longer being displayed. Do you have an update for the Visual Composer plugin, and can you suggest how I can get the slider to display again. I have verified that the slider is selected, and I can preview it in the Revolution Slider editor. Thank you.
Edit: I also notice that when I view the website as admin, the WordPress link “Edit With Visual Composer” goes into a loop and does not open the editor.
Hello, I buy this theme but i don’t find the whmcs integration page. And it not good. I want you to refund my money.
It seems as though my website’s title has double titles. For instance, if I set my title to “Title” and my tagline to “Taglinehere”, I’ll see:
“Title | TaglinehereTitle | Taglinehere”
Any ideas?
I should add that this only occurs for this theme.
Hi,
You can open file functions.php and remove code : add_theme_support( “title-tag” );
Good luck
Does this theme supports rtl ?
Hi ahmedseleem1 !
Our theme is not support RTL now, but we’ll update soon for RTL.
Thank you.
how can i register my whmsc code??
who do we contact for support I followed all the directions and im getting a ” syntax error, unexpected ’==’ (T_IS_EQUAL), expecting ‘)’ in /home/empirehosting/public_html/wp-content/themes/truehost/vc_templates/vc_row.php on line 107” when I try to set the theme up like the demo
Please mail for us oceanthemes2014@gmail.com. We will help you.
Hello, I’m trying to activate Visual Composer for theme TrueHost but my licence doesn’t work, please help me
This is not license of Visual Composer.
We can not share it. We bought extended license you can use free.
Well I though it was that because I got the same error as user “exeplore” has in this subjet: “After installing Theme and Installing all Recommended Plugins and Activating them, my website and dashboard does not link-up and goes completely blank (as if it is not index from the website host). Email sent on this matter for resolving.”
Please can you remove my licence key? I can’t do it now… I don’t want people see it
.
Hi,
We have no right to remove or edit your comment.
This is Envato system.
Thank you
OK, but about my first problem? I followed the documentation and the homepage is completely blank 
Please import all our demo content like as our website demo. Or send wp admin account and FTP account to email support : oceanthemes2014@gmail.com
Thanks
After installing Theme and Installing all Recommended Plugins and Activating them, my website and dashboard does not link-up and goes completely blank (as if it is not index from the website host). Email sent on this matter for resolving.
We’ll check now.
Thank you for the prompt response!
Support via email done !
Issue has been resolved thanks to the fast responding support staff who took care of any problem quickly. Thank you!
Hi I’ve posted some questions in the forum several days ago and haven’t heard back about some issues I am having.
Please mail for us oceanthemes2014@gmail.com
ok I just sent the email
You are advertising “Drag Drop layout with Visual Composer ($33 saved)”, yet the component does not appear to function properly and seems to be outdated in version.
Please mail for us and send us login info admin site. We’ll check help you.
Mail to oceanthemes2014@gmail.com
Hello,
This Farooq Omer (creativeON) author of WHMPress. We were recently contacted by a client of yours about “WHMCS Client Area”. According to him the plugin was included in the theme but the folder name was changed.
We are not able to help the client until plugin is included right way. I have messaged you from your profile on Themeforest. Please return our message ASAP, this is very important for us.
You can also contact me directly on farooqomer at gmail.com
Thanks, Farooq
Ok. We’ll mail for you.
Thank you!
I bought Truehost theme, It is not working, I am trying to upload it but it is not letting me to install all files, I thought all demo content will come with this theme so I can easily change in my text and I can keep the style,
Hi,
Please read more our documentation guide and start setup your website.
Thank you.
I bought this theme, but it did not come with demo content.
Please do follow our document to import demo content.
it is not working, It is so completed, there are so many files, can you send an email at nk_lhr@yahoo.com
Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number
So it has or has not been updated to include the new whmcs client area elements such as cpanel integration and namespinners, etc. Do you have a demo login so we can see the client area integration? Im not a big fan of the new whmcs v6 client area, but there are useful bits, so i want to see how you have handled it.