34 comments found.
help! To create a new template in Campaign Monitor, what file do I click for “HTML page” and what files do I zip up to upload to “All other image and CSS files in ZIP format (optional)”??? i’ve tried all possible combos and it keeps showing broken links
Hello camyid21,
Please refer to the documentation files. In the documentation files have “How to import email templete for Campaign Monitor”.
Regards!
Viser
I did that but got the reply below:
Sorry, there’s a problem with your template
Please make the changes we suggest below and then re-import your template. Line number Problem Solution Images not found
The following images were not found in the included zip. You may want to include these files in the zip and reimport.
img/bg-main-a.jpg
img/bg-sep-a.jpg
img/bg-number.jpg
img/bg-sep-b.jpgImage paths differentThe following images did not have the same paths in your HTML as in your Zip file. While we’ve tried to match up your images the best we can, you’ll likely want to preview your template to make sure all of your images are showing.
img/bg-main-a.jpg
img/bg-sep-a.jpg
img/bg-number.jpg
img/bg-sep-b.jpgBroken images detectedYour HTML page contains some images (listed below) which we could not import. Please check these before sending your template.
img/bg-main-a.jpg
img/bg-sep-a.jpg
img/bg-number.jpg
img/bg-sep-b.jpgBroken links detectedIt looks as though you’ve tried to import an old campaign. Unfortunately the links from this campaign are no longer functional. Here’s a list of the links you’ll likely want to fix:
img/bg-main-a.jpg
img/bg-sep-a.jpg
img/bg-number.jpg
img/bg-sep-b.jpgHello camyid21,
Sorry for late reply, I have already answered your email.
Regards!
Viser
I am evaluating this item.
I would like to be able to hide certain modules when the newsletter is viewed on smaller screens. How would i do that?
The HTML is written using tables—will it be converted to use div in the future?
Hello earthtobobby,
You can’t do that. I think that it will not switch to a div.
Please refer to the documentation files or contact us via contact form on the profile page if you’d like to discuss it for further.
Regards!
Viser
Really un-happy with this template for Campaign Monitor. I can’t edit / add an image for the first content block. I can’t move the second content block. Why are parts of the template editable & other parts aren’t?
Hello sribble,
Campaign Monitor don’t have a change background image function to do these yet.
I ’ll check and will fix it immediately.
Please refer to the documentation files or contact us via contact form on the profile page if you’d like to discuss it for further.
Regards!
Viser
Hello, I have just bought your theme. May I ask how I can upload it to MailChimp? Regards, Markus
Hello mhschuller,
You can read Documentation files about “MailChimp”.
Please refer to the documentation files or contact us via contact form on the profile page if you’d like to discuss it for further.
Regards!
Viser
Also the drag and drop feature dose not work in Crome, But it works in Firefox?
Hello xunivers,
No, drag and drop feature can use in Chrome, Firefox.
Please refer to the documentation files or contact us via contact form on the profile page if you’d like to discuss it for further.
Regards!
Viser
Hi guys,
In Campaign Monitor I’m attempting to remove some text and images, But when clicking edit it only gives me two options either ‘Personalization’ OR ‘Make this text a link’ But I just want to remove it, Your help is greatly appreciated
Cheers
Hello xunivers,
I have answered your question already by email.
Please refer to the documentation files or contact us via contact form on the profile page if you’d like to discuss it for further.
Regards!
Viser
Hi!
Is it fully responsive (100% gradual adaptation to any format) or it “jumps” from formato to format?
Does the responsive feature work for native iOS and Android emails?
Does the responsive feature work for major webmail providers (Gmail, Outlook, Yahoo), in browser and in their mobile apps, for iOS and Android?
Do background images work for major webmail providers (Gmail, Outlook, Yahoo), in browser and in their mobile apps, for iOS and Android?
Thanks!
Hello upvideochannel,
It is responsive width option (Resolution width 640 and 480).
You can read about responsive email template on https://www.campaignmonitor.com/dev-resources/guides/mobile/#mobile-support and https://litmus.com/help/email-clients/media-query-support/ .
Gmail app is not support responsive.
Please refer to the documentation files or contact us via contact form on the profile page if you’d like to discuss it for further.
Regards!
Viser
Hi guys,
Just tried uploading the template to Campaign Monitor, And its asking for ‘background images’? These are no-where to be found in the images folder?
Cheers
Hello xunivers,
Please contact us via contact form on the profile page if you’d like to discuss it for further.
Regards!
Viser
Hi there, I bought the theme, but when I try to download the email template to my computer it says I have to buy the theme. How do I register that?
Hello GorgosDesigns,
You can download on themeforest.net
My account > Downloads > Your item
Regards!
Viser
Hi there, actually, what I’d like to do is use the Editor function and then export the file to my desktop. Even though I’ve already bought it, it’s still saying that I must buy it. How can I use the Editor function and export it?
Hello GorgosDesigns,
Refer to the documentation files. In the documentation files have “How to import email template for StampReady”.
Please contact us via contact form on the profile page if you’d like to discuss it for further.
Regards!
Viser
Great Email Template job, Good Luck 
Congrats ! Great work GLWS 
Always amazed with your items 
Great theme! Really Awesome, GLWS
Great job, glws)
