387 comments found.
In Boxed width the header / menu is not centered and extends full width to the right of the page. The header colour selection / setting doesn’t work either.
Hi,
please send to me link your website + wp admin and FTP info to support@cmssuperheroes.com,
we will check and get back to you ASAP
Have an awesome day! Thank you, CMS Support Team
I sent you an email and had a reply. That was 2 days ago, I’ve heard nothing since. I sent you another email today – it bounced back. Can you tell me whether you have resolved this issue please?
what your email address?
Look at the header in boxed mode – http://www.liftonschool.uk/
Could you please try email to me again because i dont see your topic in our email 
Resent the email
got it, this is 1st email
Yes, the 2nd email was just asking for an update on the problem with the theme! So what is the update? Is this issue fixed?
yes, i got your email
and ready replied, Could you please take screen for me where you so the problem
we can continue with this channel.
Thanks for your submission
Regards,
I have now sent you a screenshot. This seems totally pointless though, as so far I have given you the web address 3 or 4 times, in addition to the FTP login and WP Admin login!
OMG! – You just sent me an email telling me you fixed it. All you did was switch the site from boxed to full width! That’s disgusting and really, really POOR support. I’m insulted that you think I’m that stupid!!!
OK, So now you have added CSS to the custom CSS option to fix the problem. I told you in my first email that I could fix it with custom CSS, but this caused other issues.
My header is white on the homepage, but blue on all other pages. I have set it to blue, but the homepage refuses to follow the options set for the header!
The problem here will apply to ALL purchasers of your theme. I would have expected you to address the root cause of the issue, fix the theme core files and release an update.
Unbelievable!
hello. Simon
what happen with you, are you funny
my screen: http://prntscr.com/8hr16v
what is wrong here? please lets me known can i help now
about boxed theme style our demo have not that style. also we ready want to perfect for u. and will update this on next version update
Thanks for your submission.
Regards
I could have fixed this from the start with custom CSS, which I did initially. It also caused other problems, which i have fixed with custom CSS. The point is, when I purchase a theme from Envato, I expect basic functionality to work out of the box. What really gets my back up is the way this was handled. I mean – seriously – switching my site from boxed to wide and telling me you’ve fixed it!!! Unbelievable!
okies, we will note to update on new versions
Thanks so much for your patience, if you have any other question Please don’t hesitated to contact us again
Regards,
We cannot find the Demo content so we can upload it. Any help?
hello, these
Could you please install demo on your site follow our tutorial bellow first
How install data one click cms theme http://cmssuperheroes.com/knowledge-base/demo-content-installation
How to Use the XML File to Import the Demo Site’s Content http://cmssuperheroes.com/knowledge-base/use-xml-file-import-demo-sites-content
Please don’t hesitated to contact us again if you can’t do it.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Fine, we’ve tried to register for the forum. The “registration page” do not allow us to register with any email address we try to use. At this stage let me say that something seems to not work. We’ve an activity and a professional programmer here, we produce and distribute Apps, directly and for other companies, I may be a bit tired for too much work but I know what I’m saying. Let’s try to solve this togheter ok? 
Thanks and regards.
So please using our email: support@cmssuperheroes.com as mail channel where we will support you
Ok, sending again the email from 3 different and not black listed email addresses, typing in the object of the email my Envato username. It is now 8 days. Please let us know.
Since the first request, it is now several days we’re kindly doing exactly what you say, every single step, not pushing and being professional. So, let’s see.
Done.
Hello, please, It’s support RTL???
Yes
Hello there I have a small problem with font sizes. I can’t find the setting that allows me to change the font size of the date that appears on every post. The font is too big. http://blogulmamei.ro/home-2/blog/
And my second problem: How do I delete “Leave a reply” at the end of from my front page? http://blogulmamei.ro/home-2/ ?
Thank you
Hi,
please send to me link your website + wp admin and FTP info to support@cmssuperheroes.com,
we will check and get back to you ASAP
Have an awesome day! Thank you, CMS Support Team
Ok, thank you
it is night here 
we will get back asap!
i sent an email
Thank you so much.
Hello, this theme have SEO Ready?
yes, it is SEO Ready my friend
Hi,
Our client needs to have their website available in English, Arabic and Mandarin.
In your feature list it says this theme is Translation Ready, and you mention WPML.org
Is this your recommended multilanguage plugin?
Please contact with our team via support@cmssuperheroes.com where our team will help you about multi languages then ^^
Hello. Could you please indicate a clear guide/link/tutorial to configure the homepage exactly as it shows in the “Little People” template? Thanks and regards
The files provided within the theme are just generic third parties guides. Which basically mean we have to pay for assistance that we never had to pay using Envato. And we’re very good returning customers. Let us know. Kind regards
Fatal error: Out of memory (allocated 57147392) (tried to allocate 33 bytes) in /homepages/39/d310848310/htdocs/domain/wp-content/themes/wp_kindergarten/inc/libs/scss.inc.php on line 4107
CMS Kindergarden: “There was a problem with your action. Please try again or reload the page.”
Only getting the “Fatal error” message when reloading.
Hello, these
Could you please send us info site ( admin + ftp ) and your question to email support@cmssuperheroes.com our supporter can assist direct to you
Please don’t hesitated to contact us again if we can further help.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Informations submitted via e-mail. Thanks and regards
Sorry, we have to unsinstall the theme and all the plugins. We need the website running for a presentation and we cannot remain longer in manteinance mode waiting for a response. Kindly advice when you’ll be ready to have a look on the issue. We’ve also sent a screenshot if this helps. Thanks and regards.
you can’t follow install sample data here
How install data one click cms theme http://cmssuperheroes.com/knowledge-base/demo-content-installation
How to Use the XML File to Import the Demo Site’s Content http://cmssuperheroes.com/knowledge-base/use-xml-file-import-demo-sites-content
or please continue via email channel
Regards,
Support Team !
Hello, the email channel seems to dont’ work. We’ve not receive reply to any of our two messages to you. Presentation done from our side, we can now reinstall your theme and swith the manteinance mode on again. But the main issue about the Fatal Error on the “CMS Kindergarden” apparently linked to the php.init file is still there. Did you see the screenshot we sent? I’m sure it is more quick for you to understand what is the problem simply looking at the screenshot you’ve received. When you’ll be ready we’ll recreate the access for you, it hasn’t been used so we’ve removed it. It is a great theme for this price, we absolutely agree with this. Thanks and regards
Could you please give me your email account, because i have not any email like your. we can confirm it then support@cmssuperheroes.com
Thanks so much for your patience
Regards,
Support Team !
Sent For your information, find in the object of the email my username: “StefaninoBCN”. Hope this helps.
Hello, we’re still waiting. Did you respond to us with a different email address? Thanks and regards
hey, StefaninoBCN
I not found you on our email Could you please make sure sent it to our email support or you can use our forum channel
document for this theme here: http://document.joomexp.com/kindergarten/document/
Thanks so much for your patience
Regards,
Support Team !
Fine, we’ve tried to register for the forum. The “registration page” do not allow us to register with any email address we try to use. At this stage let me say that something seems to not work. We’ve an activity and a professional programmer here, we produce and distribute Apps, directly and for other companies, I may be a bit tired for too much work but I know what I’m saying. Let’s try to solve this togheter ok? Thanks and regards.
Okies, @stefaninoBCN
Please continue via forum channel or email support.
Thanks for your patience.
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
pre-purchase question: Is it possible to always have the header in the scroll up state which is slim and compact or change the height of 186px to say 100px?
You can change the height of the sticky header
Hi, I purchased your theme Little People on 25th august. After importing the demo content it shows Record not found at home page. Kindly set the website as per your demo content asap. I already sent you details of my purchase wp admin and ftp access to support@cmssuperheroes.com. You can check here. www.cheebees.com
yes, our team will get back to you asap via email,
Thank you
Just tried to register on your support forum and I’m getting this:
Error 503 Service Unavailable
Service Unavailable
Guru Meditation:
XID: 1786535247
Varnish cache server
Hi, these
Could you please try again, lets me known if it still not work
Thanks so much for your patience
I did refresh the page a few times before posting here. But it worked now. Thanks
thanks you so much for your time .
enjoy in this channel
While importing Dumy Demo data an error occurs, this is it: Warning: require_once(/home/ri004400/_sub/beta/wp-content/plugins/revslider/revslider_admin.php): failed to open stream: No such file or directory in /home/ri004400/_sub/beta/wp-content/plugins/cmssuperheroes/includes/cms_dummy.php on line 125
Fatal error: require_once(): Failed opening required ’/home/ri004400/_sub/beta/wp-content/plugins/revslider/revslider_admin.php’ (include_path=’.:/usr/share/pear/’) in /home/ri004400/_sub/beta/wp-content/plugins/cmssuperheroes/includes/cms_dummy.php on line 125
After importing it shows Record not found at home page as well You can see it here: http://beta.anglictinasdetmi.sk/Hi,
please send to me link your website + wp admin and FTP info to support@cmssuperheroes.com,
we will check and get back to you ASAP
Have an awesome day! Thank you, CMS Support Team
i am trying to setup my top menu to be like the demo, the documentation doesnt give any advice, can you help please?
Hi, these
Could you please review document of kindergarten here
Please don’t hesitated to contact us again if we can further help.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Have you added the booking feature yet? It is an essential function for me? Thanks
Hi these
You can use other plugin ( example booking pro ) it work well on our theme.
Please don’t hesitated to contact us again if we can further help.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Hi,
How can I to change from months to years (DEMO – Our Rooms & Classes section) 0-24 Months Old 9 Class Size
Thank you
hi these
you can change 0-24 in fancy box setting : http://prntscr.com/887el1
for “Months Old” text could you please change it in language file
http://cmssuperheroes.com/knowledge-base/translate-a-wordpress-theme-in-3-easy-steps/read more above topic for known how change text on language file
Thanks you
Hi there,
Love the theme. I’m just having a couple of issues. For some reason when scrolling down its not smooth at all obviously on the demo it is but it’s not working on my site. I have deactivated all other plugins apart from the ones that came with the theme but that hasn’t helped at all. I wonder if you could have a look and shed some light?
Also where would I be able to change the size of the item in the menu? I can’t get enough items on so was hoping to make them smaller.
Thank you,
Cat
Hello, Catchinn
Could you please try change on theme option, animations setting
screen: http://prntscr.com/886oor
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Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
I notice that with each post the flag with the date covers the title. You can see what i mean here http://demo.cmssuperheroes.com/themeforest/wp-kindergarten/?p=2528
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Under blog and news is there any way to remove the partial message content and the read more button. All i want is the featured image and the title to show.
Yes you can do it with Ess Grid skin
Hope it fine with your idea
But isn’t the blog using CMS Carousel setting? Is this all tied to the ess grid?
Hi these
sorry for late reply, we are in time build document for this theme, preview here: document
please find in there first. if not could you please get our support from
http://cmssuperheroes.com/forum/wordpress-themes/little-people-kindergarten-wordpress-theme/Please don’t hesitated to contact us again if we can further help.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Hello, PSD files that are contained in the template Little People, Kindergarten WordPress theme? I mean, how many there are and for what subpages. Is it possible to get these files before purchasing the entire template? So in order to prepare the project for the client. I greet Adam
Hi.
Thank for interesting our theme but unfortunately we not send any psd file when you not buy it. We have home page and some inner pages
let me know if you need any thing. Please email to me to support@cmssuperheroes.com
Can I remove the “loading” graphic everytime an user change the page? The loadning takes a lot of time?
Yes. You can take of it in themeoption it is very easy
Thanks, but what can I do if I by it? It have a very long loadtime? At have make a test and the loadtime says: 4 sec? What to do about that big problem?
Hello, Slow loading pages, it does not affect loading. You can turn it on in the theme options. To increase this loading time depends on the content on your page.
