630 comments found.
Hello,
I have imported the dummy data. I want to add the ‘Lead Page’ now, but I cannot find the html code in the short-codes folder.
Regards Ruud
Hey,
Thank you very much for your comment.
In general to create lead page you don’t need shortcodes. Please add new page (Pages -> Add new) and choose the template “Lead Page”. Then please activate the plugin Newsletter and then in “Appearance -> Widgets” please move the Newsletter widget to the “Lead Page Widget Area”. You can also add featured image (it will be used as the background of the lead page).
Hope it helps!
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Does your theme offer a drag & drop theme builder, similar to Visual Composer?
Hey Mandya,
Thank you very much for your comment.
Currently we do not include Visual Composer with the theme (we are planning to add this plugin in the near future), but shortcodes that we created are very easy to use and in the download package you can find many examples of shortocodes usage (for example direct pages from our demo), so that you can run the website very fast and easy (just replace the content inside the shortcodes). Our support team can help you with that. If you already have a licence for Visual Composer then you can use it with the theme and use the native Visual Composer elements.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hello, still loving your theme thank you.
do you have any plans to improve the 4 column masonry portfolio? As the page loads all the items display in a single column for a while before moving into 4. If they loaded in columns of 4 straight away, it would look better / feel less glitchy.
thanks,
Hey Yunis,
Thank you very much for your comment and we appreciate a lot that you love Converio.
Yes, we have got plans to improve it in the future release (added on to do list).
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Hi, there is another options to display results when i am using the “search”? its appear like one long list. its possible to change it to appear like catalog? (like when you pressing item with TAG) Thank you Ido
Hey Yunis,
Thank you very much for your comment.
Currently there is no option for this, however we will add it on the to do list for the future update. For now it may require some custom changes in converio/search.php
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Thank you , for all your support helping me solve my problem. Great great customer service support !!
You are welcome
Thank you for great feedback 
Hi,
Does this Wordpress theme enable me to produce a mega menu exactly as we see here: http://www.aweber.com/
If it does enable me to do this, will you guide me with the settings and CSS code of the Wordpress theme?
Look forward to hearing from you.
Regards,
Yunis
Hey Yunis,
Thank you very much for your comment.
Yes, you can create similar megamenu using options in Customize -> Headers and Apperance -> Menus . Our support team have just sent you further details of how to make it.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Hi is there a way to change the background color of the landing page? So not just the patterns but I want the background to be completely white. And how can I create my own contact form similar to the one in the heading, or like the one of the selling page. thx
Hey,
Thank you very much for your comment.
In order not to use pattern you can change the pattern to for example “99” or remove it in the slider settings.
To change the background you can add this little code in Customize -> General -> Custom CSS:
.slider11-container { background: #fff; }
To create the form on the selling page we used Contact Form 7 plugin. Please have a look here for the details: http://contactform7.com/getting-started-with-contact-form-7/ . To create slider in the form you need to add new slider using MultiPurpose Sliders plugin.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Hello, I am trying to set up the revolution slider with the landing page option and I can’t seem to make it work. Could I please have an export too with an example on joanna@vizzwifi.co.uk? Also, what size should the slider be, as I am trying to make a custom design for it?
Hey,
Thank you very much for your comment.
Our support team just sent you e-mail.
Hope this help!
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Thank you very much!
Thank you very much!
You are welcome 
Hi, if I purchase and install revolution slider 5.0, will there be any compatibility issues with this theme or will it still function as it does out of the box?
Hey,
Thank you very much for your comment.
Could you please write e-mail to support (at) thememotive (dot) com . Our support team can send you the latest version of RS. In general it should work fine, however there are lot of changes in the newest version.
Kind regards,
ThemeMotive team
Hey,
Thank you very much for your comment.
You can add for example this code in Customize -> General -> Custom CSS – if you want to change it on post:
.single .post > p { color: #000; }
If you want to change it globally in all places:
body { color: #000; }
Hope this helps!
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Perfect, thank you very much 
Hello good morning, how are you? My name’s Attilio and I bought the Converio theme.
I don’t speek englis very well.
1) After writing the text on the home page of wordpress, when the public comes with smaller fonts. 2) How do I change the text color from gray to black in the testimonies? 3) How do I change the color of text in the sidebar widget?
Thank’you very much
http://www.lopsicologoonline.it/wp-content/uploads/2015/09/testimonianze.jpg http://www.lopsicologoonline.it/wp-content/uploads/2015/09/stessa-scrittura-differenti-caratteri-in-wordpress.jpg http://www.lopsicologoonline.it/wp-content/uploads/2015/09/stessa-scrittura-differenti-caratteri.jpg http://www.lopsicologoonline.it/wp-content/uploads/2015/09/testimonianze-e-nomi-per-la-sidebar.jpgAttilio
Hey,
Thank you very much for your comment.
Our support team just responded to your previous e-mail.
Hope this helps!
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Thank’you 
Hello, I have a problem with the progress bar (
). It is always gray, and color is not painted when I scroll in the browser. Should we fix something?
Another query: I want to use the same template for elsewhere. Should I buy the template again? Or is there a special price?
tks.
Hey,
Thank you very much for your comment.
Could you please write e-mail to support (at) thememotive (dot) com with the exact shortcode you are using? Our support team would be happy to help you.
As for the license – yes, you would need to buy separate license if you want to use the theme for separate website. Please have a look here for more details: http://themeforest.net/licenses/standard
Kind regards,
ThemeMotive team
How do I change the number of portfolio items displayed on the portfolio page?
Hey,
Thank you very much for your comment.
In order to create Portfolio page please add new page and choose the proper template from the select field on the right, for example ”Portfolio – 3 columns”. Then you can change the number of products in Customize -> Portfolio.
Hope this helps!
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
ok got it.
I have no idea why, but when i update my slider’s “landing slider” email settings, delay time, Change slide on click settings etc, it doesnt update. i’ve checked my database, it’s not updated. there’s no update entry.
can i ask, which tables are supposed to be updated? maybe i have some plugins clashes. pls just tell me roughly which line i need to be looking at on which file for the database update to happen and i’ll check again on this. pls inform of which tables are supposed to be updated on the “landing slider’s” settings.
Hey,
Thank you very much for your comment.
In general as a quickfix in this case we recommend you to change the parameters directly in converio/js/scripts.js
for example from:
var OptionsSlider = {
autoslides: 1,
delay:9000,
change_slide_on_click: 1,
pause_on_hover: 0,
pause_on_action: 1
}
to:
var OptionsSlider = {
autoslides: 1,
delay:5000,
change_slide_on_click: 0,
pause_on_hover: 0,
pause_on_action: 1
}
Tthen it should work fine.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
The problem is i cant change the email received settings on the form as well! this is my biggest problem. I’ve tried to modify it inside the database but then the slider wont show anything at all, (the email field will be empty) you can try this for yourself, export the database, change info@thememotives.com and then restore the database, the email field will disappear. i can’t update anything then. sorry i’m using this comment section as I prefer not to be spammed by email.
how do i have video slider on my “landing page” homepage? what should i do on the slider? can you give me the code to display youtube video on the slide?
Hey,
Thank you very much for your comment.
In general to display video on the page you can use embed shortcode, for example:
[embed]https://www.youtube.com/watch?v=ILWSp0m9G2U[/embed]
Details: https://codex.wordpress.org/Embeds
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
ok thx. it works
ok thx. it works
Hello. i have a question.
I want to conclude the different portfolios with filter on different pages. For example, for different cities to output a different portfolio.
Page with companies of the City of London (cafes, cinema and shops that are located in London) Another page with the City of Moscow (cinema, restaurants are there in Moscow)
How can i do it? Please help
Hey,
Thank you very much for your comment.
In the current version of the theme it’s possible to create portfolio with filters, so that you can create one portfolio and filters like London Cafes, London Restaurants, Moscow Cinemas, etc. This kind of portfolio is suitable rather for small and medium number of entries (like we used on our demo). If you need to build very big database with lot of categories and subcategories then you may need custom modification or for example use this plugin: https://wordpress.org/plugins/types/ to create custom post type with custom taxonomy.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
thank you. i write to you email!
Where do I add the “a href” tag to make this a hyperlink
disputes before transmitting it to the bank. Fight chargebacks with our real time service that lets you choose which chargebacks to contest.[/box_colored_alternative]
Hey,
Thank you very much for your comment.
Our support team have just responded to e-mail comment.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Hey,
Thank you very much for your comment.
We recommend you to change the language and date format in your WP settings. Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Is it possible to have an html5 video background on the landing page template slider? http://thememotive.com/converio/landing-page/
If not, what modifications are needed to make that possible?
Hey,
Thank you very much for your comment.
You may need custom code to change the background on that slider. If you want to use html5 video then we recommend you to use Revolution Slider like we did here: http://thememotive.com/converio/modern/
Hope this helps!
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
Hello How I can do to change the number of projects per page? (portfolio) Tks.
Hey,
Thank you very much for your comment.
In order to create Portfolio page please add new page and choose the proper template from the select field on the right, for example “Portfolio – 3 columns”. Then you can change the number of products in Customize -> Portfolio.
Hope this helps!
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
After importing dummy data, I can see the pages in the background and the menu covers it with a transparent color on all the page, even if I scroll down. Seems like menu won’t collapse, I changed the max-high of nav, then the transparent color adjust to max-high but the menu remained all over the page. The theme is installed locally.
Hey,
Thank you very much for your comment.
It sounds like you just need to assign the menu. Please just assign the menu in Appearance -> Customize -> Navigation and save the changes. Then it should work fine.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance? Our support team would be happy to help you.
Kind regards,
ThemeMotive team
I got the email, thanks! I just needed to assigned the menus!
You are welcome 
I have two button links on the top bar. When viewed on a mobile device the top bar shows a menu icon you must press to see the button links. There is plenty of room on the mobile to display the two button links. How do I disable the icon the links can be seen without pressing the menu icon on the top bar?
Hey,
Thank you very much for your comment.
This kind of change may require custom CSS. Could you please write us e-mail to support (at) thememotive (dot) com with URL of your website? Our support team will be happy to help you.
Kind regards,
ThemeMotive team