485 comments found.
having touble logging into support and the email from your website just bounced back. Not too impressed with finding out what should be a simple change of sidebar
I can see that you already have an account on our support forum. I can reset a password for you and send you the new one to your email if you wish. Please let me know.
yes please, can it be sent to my work email? admin@rednoisemedia.co.uk please?
I’ve sent it.
thanks
You’re welcome!
HI I want to download the documentation, but its not in xml format and it is not recognizable
Hi,
The documentation is in html format, so you can open it in your webbrowser. You can find it in ‘documentation’ folder inside downloaded zip package. If you’ll need any help about theme, please visit also our Support Forum.
Hi i just purchased and now i cannot upload the theme in the help section theres a comment which says this will only work on wordpress.org if this is the case i request a refund this information should be clearly stated
Hi,
You need a server with WordPress CMS installled as it’s theme dedicated for WordPress. Of course you can install theme on your server under your own domain. Please check Getting Started section on our support forum. You can find there step by step instruction of how to install theme on your server.
with your theme play nice with Beaver Builder instead of Visual Composer? It is all we use. Basically are there any Visual Composer specific shortcodes being used that will crash the theme if we don’t use and only use Beaver Builder.
Theme have many components dedicated for Visual Composer. Of course you can use other page builder and it should works without issues but some of the theme components prepared for Visual Composer may not work.
Hi, would it be possible to make the header sticky on wide screen and on mobile screens also? maybe with this plugin myStickymenu?
Hi,
The sticky header functionality is included, you can set it in theme options. On mobile screen it is disabled, to not take additional place on the screen which is limited on mobiles.
Hello, is it possible to create custom fields in contact form and upload images by contact form?
Hello,
Yes, but that require some custom code modification.
Thanks for your reply. and is it possible to use different “contact form” plugin that allowes it, or any other easy way how to solve it? I need customers to send me their images in qoute.
Sure, you can use any external plugin.
Hello. I realy like your theme, but I want a Dutch website, not an English one. Can I translate everything into Dutch? And can I give the Custom Fields the names I want, and remove unnecessary fields? (because my client whants to maintain his website himselve). I’m talking about a ‘Project Page’ and ‘Services Page’. If that’s the case: I’m verry happy to buy this theme!
Hello,
Yes, theme is fully translatable and configurable. If you for example don’t need projects or services you can remove them easily. If you’ll need any help on that after purchase, please let me know.
Thank you for your reply. I want to use projects and services pages. But I might need to ad my own custom fields to it and remove unwanted fields that come whitin the theme. When I buy the theme and I don’t know where I can modify those fields, can you help me with this? Thanks in advance. Bart
Sure, I’ll point you to appropriate places. After purchase simply create an account on our Support Forum and you can post any question there. We’re answering up to 24h (usually sooner).
If you already have content on your site and install and import dummy content will it still upload the dummy content overwriting the current content?
No, current content won’t be overwritten. If you will have more questions, please visit out Support Forum to get help there.
Hi, import dummy content seems to do nothing. No pages, posts, projects or services. How can i fix this?
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello,
Can I use a single image and when clicked on it then it will show like Image galary with more then 1 image to navigate. Here is example I want exactly: www.idcksa.com/ar2.php On above page the image is single and when clicking on it then its showing like image galary.
Can you tell me how to do this?
I also posted this question in your support forum but since 24 hours still no response from. here is: http://support.quanticalabs.com/forum/topic/16391/single-image-link-to-pultipal-image
Hello,
We’ve already answered on the forum. You’ve posted 18 hours ago and you’ve got a reply about 2 hours ago. Thank you for your patience and I hope that’s a reasonable time. If you’ll have additional questions, please post them in your forum topic, thank you!
Hi, great theme. I’d like change the slug of services, from ‘services’ to ‘products’. Ok, I did it in the plugin renevote-service.php, I changed the “rewrite => array()” in $arg of function re_services_init(). It works fine only with list of services page (localhost/products/), but the single item (localhost/products/item) isn’t displayed. What do it? thank
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Okay, I understood the problem. Just to refresh the permalinks. Thank you!!
Hi. After updating theme from v1.3 to v1.6 I am now getting an error on most pages – Fatal error: Call to undefined function vc_map_get_attributes() in /home/procinc/public_html/ik/wp-content/themes/renovate/vc_templates/vc_row.php on line 22
Hi,
You need to update also the Visual Composer plugin. Please remove current version of it and theme will ask you to install the new one. More details here: http://support.quanticalabs.com/forum/topic/14923/faq-frequently-asked-questions#question_12
Hi i wan´t to edit the contact form at the bottom. I wan´t one more field named for example: City, Country and so on. How can i do this. I want also change the text at the contact form: We will contact you within one business day.
So where can i change these things?
Thank for your help and great theme!
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I’m having an issue trying to edit the copyright footer, can someone assist?
You can set it under Appearance->Theme Options->FOOTER TEXT. In case you’ll have issues with that, please create new topic on our Support Forum and our support team will help.
I buy a http://themeforest.net/item/renovate-construction-renovation-joomla-template/11908444 show… Download not available Item removed by either staff or the author
I can’t download it, what’s happening? how can I get it again?
Please contact jlvextension: http://themeforest.net/user/jlvextension as he it the author of the joomla version.
Hello,
Excellent theme! I´m considering buying, would it be possible to acces backend? I would love to look before buying.
Thank you, Radek
Hello,
Thank you! I’m not providing demo of the backend, anyway you can check the instructional videos which are showing part of it:
https://www.screenr.com/HLPN
https://www.screenr.com/BLPN
https://www.screenr.com/1LPN
Hello. I noticed a bug on the project page. Under ‘Scope of Work’, you have 2 tabs – ‘Client Info’ and ‘Scope of Work’ – when I click on one of these tabs, it moves my browser window down to the bottom of the page. Please help, thanks.
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi. I just downloaded and installed a second Renovate theme. No problems with the first one but when trying to import dummy data on the later theme I get an error on the home page revolution slider (Revolution Slider Error: Slider with alias main not found) I have tried twice now to install theme and dummy data but the same thing occurs. Any idea whats wrong?
Hi,
Please make sure that slider has been imported successfully under ‘Revolution Slider’ menu in admin area. If the slider exists there, please open ‘HOME’ page for edit and you will find there in content editor the ‘Revolution Slider’ component, in its settings please select the slider for display and save the page.
Hi thanks. The slider itself is there in admin and opens fine but there are no slides transferred in the dummy data as per the demo. The slider area on the homepage is blank showing the error above.
Please send me your admin area login details via contact form in my profile, I’ll import it for you. You can also try to import slider again manually. The main.zip file with slider can be found inside ‘dummy content files’ directory (in downloaded zip package).
Hi, nice them!
I have a question, how i can change the blog sidebar elements? I don’t need cost calculator.
Thanks
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi! How can i change sidebar inside single post in blog?? I don’t find it!! thank you
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
