175 comments found.
Hi i want to know this theme is support rtl? tnx
Hello aliraam,
RTL Support is added but currently we have not tested the RTL layout but we are going to make an major update of the theme in which the RTL layout will be fully supported. That update will be available in next few days on theme forest.
Thanks
Hello
please check ticket #726271 You initally responded to it, but when I sent login information to fix issue, I didn’t get any response.
Thanks.
Hello hmatic,
We haven’t receive any of the login information against the ticket you have open. Our supports team have requested for the login details. Please provide us the requested login credentials so our support team can proceed further.
Thank you
When choosing the package element in the page builder, if we choose simple or listing view I get lots of unnecessary values such as bedroom area etc. Where can I change the value or remove it.
Hello avistashakya,
We provide all technical Support via our support form. Can you please open a ticket at http://www.kodeforest.com/support our dedicated team will guide you with step by step instructions about it.
Thanks
I have already oped support ticket but I didnot get any reply. Only automated reply saying “A representative will follow-up with you as soon as possible”. Ticket no #504112 and #433847. Please do follow-up.
Hello avistashakya,
Your all queries have been responded on the same day you have open the tickets. Please check your mailbox / ticket again.
Also for the conformation we have copy paste the response again for you.
Best Regards
i m heaving an error in this theme. please help. there is an error in session or header after installation.
Hello nomanakhter2020,
I am sorry for your bad experience. There can be some sort of Jquery Conflict at your site.
Please open a ticket at our support form http://www.kodeforest.com/support
And share your site URL along with your WP & FTP login details. Our dedicated support team will fix your issue ASAP.
Best Regards
Showing error in admin control and even in website please provide me the solution.
Warning: Cannot modify header information - headers already sent by (output started at /home/upadhy123/public_html/wp-includes/option.php:2) in /home/upadhy123/public_html/wp-includes/option.php on line 789Hello There,
Please open a ticket at our support ticket system our representatives are there to help you. You can access our ticket system @ http://kodeforest.com/support
Thank You
i had raise the ticker id: #565858. please fix this issue its urgent
Hello There,
Our representatives might have contacted you on ticket please provide them necessary details in order to proceed with your request.
Thank You
Good support team
Hello agornafi,
Thank you very much for your appreciation.
Its going to inspire us to serve our customers even more better 
Best Regards
I have purchased and worked on a lot of themes. But this theme is the best when comes to support. The theme is clean and easy to work with.
Thank you very much for your wonderful feedback, it really help us to improve our products and services.
Thank You Once Again
Just a quick question, how do you swap between the home page types? I’d really love to use the maps version but i don’t see the options to switch anywhere on the dashboard.
Hello SkyartXV,
Just you need to use the packages marker element in the section wrapper and delete the slider element the home pages version will be switched.
Your tickets has been responded in dept with detailed instructions and screenshot provided by our supports staff.
For more queries stay in touch with our supports team.
Best Regards
kindly request you to check this below two ticket : Ticket #167630 >>> error permalink post
Waiting for your response soon.. thx
Hello There,
Thank you , for contacting us on our ticket system our representatives might have contacted you please provide him necessary details so that he could further proceed.
Thank You
hi there, please follow up my ticket soon, thx
Hello There,
Sure, thank you for your reminder.
Hi there,
Your tickets have been responded on the same day you have open the ticket.
In case, if the response is missed we are again going to post the response. Please check your mailbox and ticket.
Best Regards
still does’nt responsed my ticket
We have requested for the FTP login details in the tickets you have open. Please see the tickets, For the further details permalinks errors can be due to the server configuration error. Please consult for your hosting server about this issue.
Thank you
i want to know about the updates for Members Booking engine. Does your theme added this features at this time?
Hello There,
yes we are working on next update it will be available in next few weeks, but for booking engine it will take time, we are collecting information regarding best booking systems and will try to add something new in near future.
Thank you
Hi there, In your theme the packages title links to package detail page. But some users have not been able to notice this and have found it difficult to find the package details. Is there a way to enable hyperlink on the package image instead of only the title ?
Hello There,
It can be done, please open a ticket at our ticket support system our representatives are there to help you with this.
Thank You
Hi I buy this theme an i not bounding domain, i use on-line test system, now I can’t see anything?why?
Hello There,
I did’t get your point, can you please explain a little more so that i could understand what exactly you are pointing at?
Thank You
Hi
I bought the theme [KodeTravel] and installed in our test site http://topvipbus.6yii.com/. Could please help me to check why it not work
Admin url : http://topvipbus.6yii.com/wp-admin p/w as below myadmin/kiryc5mk!
thanks
Hello There,
Please do not post your Wordpress Credentials here, your site could be effected by spam or malicious attacks, kindly remove the login details from here and open a ticket at our support system and send these details in private, you can access our ticket support system
http://kodeforest.com/supportThank You
Hello,
Please donot share your any login credentials here. Just open a ticket at our supports forum.
http://www.kodeforest.com/support.Our dedicated support team will fix the issues for you.
Best Regards
Hello abby0129 ,
Thank you very much for your patience, Please review your site now you are using too many third party plugins which are causing conflict with the theme. Right now i have removed that jquery conflict from your site and its working fine now.
In case of any technical query please consult our support department.
Thank you
Did you have menu? I want open the sample theme
Hello there,
Yes theme does have wordpress default menu, please open a ticket and paste your ticket ID here. You can access our ticket system http://kodeforest.com/support
Thank you
Quick question. Scrolling is a bit slow on this theme, I believe that is a feature in the theme. Can we disable that?
Is there an option for a floating nav bar?
Thanks
Hello kjaonline,
Thank you very much for your suggestion. We will try to improve the nice scrolling in our theme.
Yes, The user has complete control over the site. you can turn On / Off the nice scroll function from the Admin panel
Yes, We have the floating / sticky navigation bar in our theme.
Best Regards
Hello, we have some trouble with the theme, i tired to hide the curruncy on page.php, but after that i upload the new file and everything gone on the display. my content still on the dashboard but nothing on the screen.. even if we undo this modification site : incoming.atlasvoyages.com
Hello There,
Please do not add new page.php file theme default file has numerous functions which might be removed after you replaced it with your new file, please open a ticket at our support ticket system our representative will help you out with this issue.
Thank You
Hello There,
Please do not add new page.php file theme default file has numerous functions which might be removed after you replaced it with your new file, please open a ticket at our support ticket system our representative will help you out with this issue.
Thank You
Dear Team,
kindly request you to check this below two ticket, which i already discuss.1. Ticket #999165 (Issues related to Revolution slider)2. Ticket #100861 (Issues related to search and packages are overlapping)Waiting for your response for last 3 days. please help me out.Thanks. Kesavan
Hello KeshavTRendy,
Please review your tickets, You were responded on the same day you have opened the tickets. Your all queries have been responded. Please check your inbox / tickets.
Our supports staff have requested you for the login details so they can set up your slider like demo. Please stay in touch with the supports team.
Best Regards
Hi I have many problem Please see Ticket #343942
Hello There,
We are available from Monday to Friday, we reply with in 12 to 24 hours within a working day. I hope you understand its weekend.
But still i am here to help, going to look into the ticket for you.
Thank You
Hello Andrew,
Our Development might have contacted on your ticket please reply them on your ticket and let me know if you have any further issue regarding our theme.
Its our Policy “we don’t leave our customer alone”
Thank You
Greetings Any news or updates regarding to Members Registration page? Booking Engine? and Accommodation? Cheers MsQuicky
Hello MsQuicky,
Currently this update has the fixes which users has pointed to us, we will surely consider accommodation and booking system in next update. would you suggest any plugin or functionality which you have used or seen already over the internet.
We would love to hear from you.
Thank you
Please add this features 3days 2nights or 4days 3nights etc. same for this link http://booknow.vacationistlifestyle.com/Land2
Hi
1. Is the template is rtl? If no costs?
2. Do not plugin in the post or in the sidebar to display maps? If no costs?
Hello There,
Theme is fully RTL and support multi-lingual and its free of cost, You can add as many sidebars as you want for free of cost.
Thank You
Hi there,
Just received a notification regarding the new version of the theme. But when I try to install it failed with the error “The theme is missing the style.css stylesheet”
Sorry, my bad. I didn’t extract the file to get the theme.
Hello,
I am glad it worked for you now.
Thank you
Didn’t work 
get the following error;
Fatal error: Call to a member function get_sidebar_array() on null in wp-content\plugins\kode-package\kode-package-option.php on line 47
Hello there,
Have you deleted the old plug-ins ? If not then please delete them first try installing new using above notice from dashboard. This is a major update it has all the fixes related to packages and other custom post types.
Thank you
Hi there, I have couple of questions.
is it possible to include an image into a page without using gallery widget?
Would it be possible to remove some attributes from package details? i.e. Number of seats is not needed.
Thanks,
Hello,
Yes. Its possible to insert the simple images without using the gallery widget or element.
Sure, My friend some unnecessary attributes can be removed from the packages but customization in the code files is required.
If you need any further help you can open a ticket at our supports form
http://kodeforest.com/supportOur dedicated support team will help you out
Best Regards
Hi there, Thank you for the quick response. Can you explain how to insert a simple image ?
Our support team will guide you with step by steps instructions.
Thanks
No worries. I’ve submitted a ticket and the number is #370714. Cheers,
Yes, We have received your ticket and you have been responded over there
Thanks
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