229 comments found.
Can I change and resize the body fonts.
Yes, this is part of theme options. Regards
Thanx
pre purchase question… how easy is to embed youtube and vimeo videos? is there any theme specific shortcodes or is theme using Wordpress native embedd?
Hi there, yes, we have a shortcode available in the Visual Composer editor. Or, if you don’t use Visual Composer, in the wp editor. thanks
How do I create the icon gallery similar to the Retina Icon page in the demo? Is there any documentation on this?
Hi there, it’s a fontawesome icons list. the content of the page can be retrieved by importing the demo data provided in the main package. Under ‘Portfolio Items’ – Retina Icon Set. Thanks
Wow! Nice work here. If one day you release a sidebar nav, please get in touch 
Hello and thanks! We may include a sidebar nav in our next update. Will let you know. 
Hi, I would love to buy this theme. But scrolling is too sensitive, a single scroll takes me to the end of the page. This is the only thing stops me buying this theme and images in mobile version is too small with large padding around. These two can be fixed ? Please help me out. Thanks.
We use smooth scrolling (implemented in a js library). However, we don’t find scrolling too fast. Could you give us more details? which device , screen size. You can decrease the padding but involves CSS and js modifications, it is easy but requires some CSS+JS knowledge. thanks
Thanks for your quick response
Scrolling : works fine when I scroll using mouse wheel and scroll bar, but when I use two finger scroll in touch pad, its too sensitive and a moderate amount of push scrolls more item and it is tough to stop the page in a point i wish. Device : Lenovo Thinkpad T440s (found this issue with some other laptops too) Resolution : 1600×900
I’m a frontend developer myself, so I can modify your CSS+js codes but need your help in locating the place.
Regards.
The scrolling js can be deactivated easily. We can tell you which parts need to be customized for padding decrease.
Regards
What will happen if I deactivate the scrolling js ? Why I want that scrolling js ?
For smooth scrolling. If you remove it you will have normal browser scrolling. thanks
Would you please tell me what are the MySQL and PHP versions that the Berger theme uses? I need to find out if my hosting company supports this before I purchase the theme.
Thanks so much!
Hi there, minimum MySQL and PHP versions required to run the latest Wordpress 4.3.1. thanks
Hi, I bought your template a couple of days ago. Just a quick question – how can I set the value of the margins of portfolio items to a custom value? Is that possible to do through css?
Hi, Because the margins are calculated function of current screen width, the only way you can change them is by modifying the maths in portfolio function in js/scripts.js and requires good javascript knowledge.
Regards
Hi, I am trying to install the demo data but when I go to change to a static page I don’t have all the drop down options showing on your youtube video? ie ” “featured thirds” which is selected. The only option showing for me is ‘sample page’?
Hi there, to clarify, are you trying to set the front page in admin settings and you don’t see the other pages?
yes thats right, i only see “sample page” as an option in the drop down when in SETTINGS > READING
Could you provide wp admin credentials in a private ticket on clapat.ticksy.com? thanks
This is a brilliant theme. Honestly super bummed you took out “random thirds” on the port. This was super outside of the box and I loved it!
Hi, are we talking about html version or Wordpress theme. with WP theme is more difficult to have random gaps because of the portfolio items themselves. You can however us html content. thanks
Hello,
I am having a problem with the embedded videos. When I try to embed them, the whole of my clients site opens up within the video window. I have limited knowledge of code as I am a designer, not a developer.
What’s going on?
Thanks.
Depends on video embed code. We need to inspect the page. On the other hand, it’s important for us to see your ‘Purchased’ badge. Thanks for understanding.
Hi?may I use GIF as grid thumbnails?
Hi, you can use any image as thumbnail as long as you are able to import it in the wordpress media gallery. And assign it as featured image.
Is this a pre-sale question ? I don’t see your ‘Purchased’ badge.
Thanks
I purchased the theme…. I have some questions…
1. Is it possible to have the word ‘cart’ instead of the padlock image?
2/ Is it possible to have the word ‘menu’ beside the three lines?
3. I cannot get the hero image to show at all on the shop page…
4. Is it possible to have the pages load without a preloader and just load like a normal website?..
Hello and thank you for purchasing our theme.
in /sections/menu_section.php
1. you can replace line line 94
<a class="cart-contents"></a>
with the text of your choice
2. best I think is to add the text within the secondary menu div:
<!-- Secondary Menu--> <div id="secondary-menu" class="hide-secondary"> ... </div> <!--/Secondary Menu-->3. it should be possible http://clapat.ro/berger-wordpress/?post_type=product check if all the settings are in order
4. you can set .clapat-mask and #clapatloader with display: none in theme options -> Styling Options -> Custom CSS
thanks
Hi currently I have a video in the Hero section and it works great but unfortunately the video is very dark / black and the header isn’t changing to the light one and there isn’t an option in the hero section to change the header, do you happen to have a solution for this ?
thx in advance.
Hello!
Ok this is a good question – and I’m glad we share it. So there is no option for dark or white content in page options for video hero sections because simply the video has different frames (with dark or white background)
In cases like yours however, with the video predominantly dark you can solve it through css.
First step is to get a class name that is unique to the page (otherwise the styles will apply to all pages – which you don’t want). Usually body element has class names related to the current page.
Take this page as example http://clapat.ro/berger-wordpress/?berger_portfolio=hellen-reveesto switch the logos from dark to white:
.postid-25 #logo img.logo-positive {
display: none;
}
.postid-25 #logo img.logo-negative {
display: block;
}
to change the color of the burger menu:
.postid-25 .clapat-menubtn .btn_menu_line {
background-color: #fff;
}
all these styles can be added in theme options Styling Options -> Custom CSS
thanks
Sorry I’m have a really hard time making this work, would you mind helping me out ? I can send you the url and whatever else needed ..
Much appreciated.
Open a ticket on clapat.ticksy.com and provide wp admin credentials (and the url to the page in question). thanks
Thank you, I have do so.
Our support team will reply to you shortly. thanks
Hi for some reason my videos in the Hero section are auto-playing and even other videos I have tested including your video herehttp://clapat.ro/berger-wordpress/?berger_portfolio=hellen-revees auto-plays and I’d rather it not autoplay and regardless of there being placeholder image for the video or not it starts auto-playing . Do you happen to know why this is happening and how we can stop it ?
Hi, I found the reason why it was happening:
autoplay was set to true in hero_section_video.php.
Dear Clapat, Accidentally I updated my Wordpress to 4.3 and some things are not working properly anymore. Are you planning to release an update soon? Is there something that I can do to fix those issues?
Hi there,
Our demo here: http://clapat.ro/berger-wordpress/runs on Wordpress 4.3 and latest Woocommerce. What exactly it’s not working. There may third party plugins which break the theme. If you can’t figure out the reason, open a ticket on clapat.ticksy.com, provide specific details and admin credentials.
thanks
Hi For some reason I can’t get a hero image, slider or video to work on the news page like in your demo and you please let me know how I can make this work or why this is happening ?
You should set it as hero section for the blog page (a page that has ‘Blog Template’) If you encounter difficulties, open a private ticket on clapat.ticksy.com and provide wp admin credentials.
thanks
Ok, got it working after making a new page and selecting the blog template. the default demo that installs doesn’t allow you to do it. Thanks for the help and the prompt reply.
Sorry one more question, I’d like the Blog posts on the news page to look like they do on hover without having to hover the title, do you have a custom css for this or a work around ?
thx
Well, you can make background image visible at all times and keep the slow zooming as hover effect. Turn the overlay on and lighten the font color.
.post .overlay {
background-color: rgba(0,0,0,0.7);
}
.post-image {
opacity: 1;
}
.post, .post-title, .post-title-no-link {
color: #fff;
}
you can add this code to theme options -> Styling Options -> Custom CSS
thanks
First I would like to compliment you with a great theme is their a possibility to show above the menu a my cart icon for woocommerce?
Hi there, thank you. To display the cart icon permanently (not only in the shop pages) you can go to /sections/menu_section.php lines 87-109 and remove the conditionals for the shopping cart icon.
Requires some php knowledge.
thanks
Hello. Just getting started with the theme. What size image should I use for my logo? What size for my Hero image? Should I save my images under the ‘for web use’ setting? Thank you for your help.
Hi, the logo has a default height of 40 px and it tries to fill the available width. That does not mean necessarily the logo has to have a height of 40px, it’s just keep that in mind to preserve the aspect ratio.
The height can be increased with a simple CSS instruction.
The hero image can be any size; the viewport of the hero section depends on the size: big, small, full.
The images must be optimized for web https://developers.google.com/web/fundamentals/performance/optimizing-content-efficiency/image-optimization?hl=enthanks
Thank you so very much!
Hi,
I updated the Woocommerce plugin today, and it broke two pages. Any updates coming soon, that are compatible?
Thanks.
Hi there,
The theme is compatible with 2.3.13 version The current one is 2.4.1 so there may be some discrepancies, we will bring the theme up to date as soon as possible. Thank you for bringing this to our attention.
The theme itself is good to go. It’s the Woocommerce plugin.
Now it says “Your theme contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”
Yes, we need to bring those template files up to date to fit with the latest version of Woocommerce.
You see, in order to have the shop pages with the general Berger look and feel we had to redefine several Woo page templates. So it’ only that part needs to be updated.
On the other hand which version of Berger are you running?
I’m running the latest, 1.5 I think.
Okay so we verified the latest version of woocommerce and there are indeed two warnings in the Woocommerce status tab. But you are actually fine with 1.5 ( I get now what you said ‘The theme itself is good to go’). So we are going to release a minor update to get rid of the messages in woocommerce plugin – but it’s actually just modifying the two templates version number – nothing else.
thanks
Great! Thanks!
Hi, This is a pre sale post, I really like your theme and would like to buy it, I have some questions because I don’t know a lot about coding. -is it possible to set up a sidebar menu (do i Have to write code to do that) -can the filters be shown permanently (can I active it whit the lightbox portfolio?) -is it possible to display blog post in a more classic way, just one or a few images and a few lines of text, each post over the previous one. I like your blog template, but I won’t be practical for me this way. thanks for you answer.
Hi, thank you for visiting our theme!
Regarding the filters, yes, it’s just a setting to show it by default.
Regarding the blog, it’s mainly because the minimalist design does not include sidebar. So you would need to do customizations to add one and add excerpt text underneath the posts – which may involve some coding.
Thanks
thanks for your answer, I just purchased the theme, In fact I would like a blog just like the Hero page option on the demo, I’ll try to do something like that…
Okay I see. Any page (including single post pages) can have a hero section. hope you enjoy using our theme. thanks
Hi guys. We have installed version 1.5 of Berger. I am writing because some of our visitors when they first enter to the site, do not load it completely, only stays in the icon indicates the load. We review our server and other sites that stayed there and did not find any problems. Any idea of this problem? It could have happened to others? Thanks for your help.
greetings from Chile.
hi, what’s the site url?
Hi. sorry. www.depueblo.cl
Do you have any plugins (or elements) that connect to third party websites? that may slow it down. Tried couple of times but, for me at least, the site loads fine. No js errors of any kind.
thanks
Hi. No, we do not have plugins that connect to third party websites Tested in a browser incognito ? Thanks again.
Yes, it took a while but it loaded. you have a 1.2 Mb image which can be optimized. thanks
OK, thanks for your answers . we sensed that they could be images, we will correct . greetings
Hey, we have the same problem again, we hide the preloader to see what happened and we realized that sometimes the portafolio and images stop loading, causing that preloader is always active. Do you have any idea of this problem? We have tried on different computers and this happens generaly at the first load. Thank you!
Try to monitor in chrome which images are lagging (Network tab). thanks
We did the test you required and these were the results:
Failed to clear temp storage: It was determined that certain files are unsafe for access within a Web application, or that too many calls are being made on file resources. SecurityError (index):379 GET http://depueblo.cl/wp-content/uploads/2015/05/tierra_thumb.jpg net::ERR_CONNECTION_RESET (index):379 GET http://depueblo.cl/wp-content/uploads/2015/04/proyecto_01.png net::ERR_CONNECTION_RESET (index):379 GET http://depueblo.cl/wp-content/uploads/2015/07/ramal_thumb-e1438379593499.jpg net::ERR_CONNECTION_RESET
We still have this problem not just in home, in projects too. I hope you can help us.
Greetings
Hello, something on your site is not configured properly. talk to your hosting company or try a fresh Wordpress install. Thanks
The problem repeats with different images, any solution? 
It’s related with the temp storage and the way images are cached (or attempted to be cached there). I assume it’s a site configuration/network rights problem. Try talking with your host admin.thanks