121 comments found.
Hey guys. I have posted a topic at your support forum but haven’t received a reply for over two weeks. This is the link to my topic: http://support.themestudio.net/forums/topic/single-service-hover-link/
If someone could check it out please and reply asap.
I would really appreciate it.
Hello friend,
Sorry for the delay in replying.
I’ve updated it for you.
Please check and let me know how you get on.
Regards
where update dates demo?? do you have supoort in spanish
Hello friend,
You can see the update in the changelog at that end of this page: http://themeforest.net/item/helmets-wordpress-theme-for-handyman/12178969
Regarding to language, I’d recommend this plugin .
and this manual may helpful for you.
Regards
Hi! Nice work. I can use “Helmets” on wordpress 4.3.1?
Hello friend, Definitely! It compatibles with Wordpress 4.3.1 Regards
I have a problem with woocommerce plugin + Helmets. What’s this – http://uploads.ru/zCmK4.png ? How to fix it?
Hello aka_maestro,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can email us with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentials
Thank you.
Hello, support. I sent the data.
Hello friend, Thanks for the info. I’m checking out and I’ll let you know as I figured out. Thanks
Hi there
Regarding the message below. Is the VC updated from the download section in themeforest.
We are getting in touch to let you know about multiple XSS security vulnerabilities in the Visual Composer WordPress plugin versions prior to 4.7.4 (releases prior to October 2, 2015). This plugin was included in items you’ve purchased (listed below).
We have been working with WP Bakery, the creators of Visual Composer, who have addressed all identified vulnerabilities and undertaken a code audit to ensure that it is as secure as possible. Theme authors whose items include Visual Composer have been instructed to make sure their items accommodate this upgrade. Items that include older versions of Visual Composer will be disabled from the market until this change is made.
Affected Items
Your items that include Visual Composer:
Helmets – WordPress Theme for Handyman
Thanks Vincent
Nevermind. I managed to get it updated thanks.
Great to hear that! Cheers!
Hi, I posted on the item support 1 mounth ago without any answer, I’m having troubles using the theme cause various thing are not working properly. Hi, First I’m having trouble using visual composer : 1 – the timeline only display items at left (and not bot sides like the exemples shows) 2 – the counter item dose not work, values stays at 0. Can I have an answer at least.
Thanks
Hello friend, That’s embarrassing to hear that! Sorry for the inconvenience caused. If you wouldn’t mind providing me the link to your topic that’d be great. I’ll asap get you an answer back. Best regards
Still no answer…
submitted a forum post please reply me ASAP, thanks
Hello friend, I’m looking into it and will get you an answer back asap. Cheers
Hi, great theme.
Im work with the theme, but i have problems with the ‘menu mobile version’. Dont show.
Any idea? pls help me.
Hello friend, If you could head over to our support site at http://support.themestudio.net/forums , open up a new support topic, and provide a link to your site, we’d be more than happy to take a closer look. Cheers!
I post my question in the forum, but at today, i dont receive a solution.
The menu mobile version is the most important and dont work in your theme. Please help.
Hello friend, I’ve checked it works fine. If you wouldn’t mind providing us with a little more clarification on that problem (some screenshots would be very helpful), we’ll be happy to provide you with a response once we have a better understanding of the situation. Thank you!
First of all your function to import demo version at one click doesn’t work! The process lasts for ever and do not show any results.
Secondly, your tutorial in part of manual demo content installation is outdated, misleading and absolutely superficial.
As such, please provide detailed and comprehensive guide how to install demo content manually or just refound my money.
upload_max_filesize = 64M post_max_size = 64M max_execution_time = 300You can find this useful: 1. http://www.ewhathow.com/2013/09/how-to-increase-php-max_execution_time/ 2. http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/ Hope this helps for you.
Hello, I’m having trouble changing the footer (image & type). Could you kindly assist me in this regard.
Hello friend, Please copy this to support forum so our staff can help you out. Thanks
Hi there
I registered on the support forum. (http://support.themestudio.net/) This is the message I got after entering my purchase code
“A password will be e-mailed to you.”
I have not received any password. How long does it take for the password to come? I am having problems activating my Visual Composer. When I enter my LICENSE KEY it says ERROR!
Please advise
Thanks
I managed to get into the support section. Will communicate there.
Thanks
Goodness. That support forum is not user friendly! I just want to activate my Visual Composer (Please advise).How do I create a new ticket in the support forum. o_O
Hi friend, We don’t have license key or key generation system so we can’t create Visual Composer license key for you, but we have extended license that mean you can update your VC anytime by just delete and reinstall it.(Using VC latest version with our theme without any license, it’s ok)
Thanks
Hi I could indicate some as Business Finder plugin for wordpress install on this theme
Hi friend, Can you tell us what’s the problem bro?
Thanks
I want to install a search plugin with categories and cities. I could recommend one?
Hi friend You can get help from support team, please use our forum
Thanks
Hi – a pre-buy question. Is it possible to make the header sticky?
Regards
Hi friend, It is possible. We can make an update version or help you this thing.
Thanks
Hi bro There must be something went wrong.. Please contact our support team, they will be responsible to help you.
Thanks
skype?
Hi friend We have a forum support at http://support.themestudio.net/forums, you can also email us via themestudio.net at gmail.com, then we will reply you back.
Thank so much!
Hi,
I downloaded the theme. how do I access the login to edit everything?
Thanks!
We are waiting for you in our forum.
Thanks
Hi,
I downloaded the theme. how do I access the login to edit everything?
Thanks!
Hi friend Could you please request support in our forum?
Thank so much!
my website use 2 languages. vietnamese and chinese. what should i use plugins? polylang? tell me know pls
Hi friend We recommend WPML.ORG Would you please request support in our forum?
Thanks
ok. tks
Hello I am French, someone will have a French translation of this theme. Thank you
Hi friend What can we help you?
Thanks
you answer a question with another. I want a french translation of your theme
Hello I am French, someone will have a French translation of this theme. Thank you
That mean you could help with French translation?
Thanks
Nice work, but demo pages loading verry slow. Slow is the theme or slow webhosting? I consider buying for my customer…
Hi friend It is loading fine here, can you ask support in our forum?
Thanks
Hi, I have purchased “HELMET” theme & I integrates some content in template, but my site is extremely slow, http://testing.xeedesign.com/3Gglobal_health_care. Please check this link, it also take so much time to get login into back end. I have removed unwanted plugins, & installed “Speed Booster Pack” plugin also, but in vein, result is same 
, Please help me what to do
Hi friend Would you please request in our forum?
thanks
