Hi Kamal,

Have you checked your PHP limits to see if the limits are like the recommended ones.

Kind Regards,
Art

Hi there,

The link you pasted isn’t working.

Kind Regards,
Art

model on this page; http://bit.ly/1OoNjcC

Hi there,

I am afraid this is not possible with the theme, disabling the cart and the single products is hard to do.

Kind Regards,
Art

Never mind, I figured it out by myself! I should have tried harder before asking… But thank you anyway.

Glad to hear that you managed to fix it

Hi there,

Have you set the shop page to the page you created in WooCommerce > Settings > Products > Display?

Kind Regards,
Art

Hi Niels,

Have you added the sidebar widgets in Appearance > Widgets?

Kind Regards,
Art

Hi there,

You can only put the icon in the top menu or when adding a button from the Visual Composer, there is an area to select the icons from it.

Regarding the question about Flickr, the best would be to ask or to look for any fix in google from the Visual Composer team, we have just included this feature in our theme so we cannot help you on it.

Kind Regards,
Art

Hi dmaleas1,

Can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Kind Regards,
—Ylli

Hi samirkerimbala,

So did you read my last message please? We don’t have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don’t come with our theme) one by one, and check if this problem is solved.

Kind Regards,
—Ylli

? tried, but there is no any positive result

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi 9546667

The best solution here would be changing all “woocommerce” text domains to “aurum” and then translate all your shop words within that textdomain, you will no longer have issues with that.

Can you please confirm it, so I will give it to you the fix?

Note that you need to translate again those strings, but that would be the final thing, you shouldn’t worry about new updates in the future.

Arlind

Please, write the sequence of the actions by stages.

What should I change and where? Via ftp or frontend? Etc.

Hi

I have renamed all ‘woocommerce’ text strings, so here download “WooCommerce template files” for aurum here:

Replace woocommerce folder in aurum/ folder (remember to save backup of current one if you have made changes on files).

Then replace aurum.pot in lanugages folder with this one:

This should work for you, all strings are contained within “aurum” theme.

Arlind

www.liamali.com Thanks!

Actually the exact page is this one: http://www.liamali.com/cesta But you have to add a product to the cart first.

Hi there,

You can do that by adding this code to the Custom CSS area:

page-container .wpb_button.wpb_btn-primary, .wpb_btn-default, .btn.btn-primary {
    background: #a1216b !important;
} 

Kind Regards,
Art

Hi kamalkhanna12121,

Can you please try to be very specific about the problem and explain it more to us, in this way we can easily understand you and give you the proper answer

Kind Regards,
—Ylli

Please activate The Book Store theme I am install but not showing default showing blog default http://pmco.in/website/ can I give you ftp detail or wordpress admin panel details acivate for me

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi julestexier,

So do you want to show more than 12 products per page, or you need pagination after 12 products to go to the page 2?

Kind Regards,
—Ylli

Hi there,

Add this to the Custom CSS to fix it:

.page-container {
margin-top: 0px;
margin-bottom: 0px;
}

Kind Regards,
Art

it works, thanks.

It would help us a lot if you could rate Aurum on ThemeForest from your Downloads tab, if you don’t know how just open this link

Thanks

Hi there,

Can you disable your coming soon mode from your site so I can view the issue.

Kind Regards,
Art

Hi Art, I’ve disabled the maintenance mode so you can access the site now, thanks

Hi there,

Adding the code below to the Custom CSS will remove the tabs completely:

.shop-item-single .tabs .nav-tabs {
display: none !important;
}

Kind Regards,
Art

Hi Emiliano79

WooCommerce Layered Nav won’t show on Single pages, its because WooCommerce have implemented it that way. I have tried to see if it works in official WooCommerce theme “Storefront” and it didn’t show on single page. So the sidebar “WC Layered Nav” is simply “hidden” on single shop page.

Arlind

Hi zacqt,

You are using an old version of our theme (2.2) and the latest version for the moment is (2.6), please update theme first.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

We won’t be able to provide support for outdated versions.

We want you to experience the best we have to offer while keeping your site safe.

Staying updated is the way to do it!

Kind Regards,
—Ylli

Hi,

After the Updates, the problem has been solved. Thank you.=)

Glad to hear that

Hi there,

To remove outdated files notification on Aurum follow these steps:

First make sure that you are using Aurum 2.6.

1. Download this file: http://drops.laborator.co/1ciu8+

2. Replace it in this directory:

wp-content/themes/aurum/woocommerce/single-product/

We will update Aurum soon, and those warning will disappear

When the update it’s ready you will receive an email if you have enabled “Get notified by email if this item is updated” from your Downloads tab.

(view large version)

Kind Regards,
—Ylli

Hi ezimerman

It depends on your image format, if your product images are being cropped, you may turn off this feature, by adding this custom code in functions.php

add_filter( 'laborator_wc_product_loop_thumb_size', 'custom_size_for_shop_thumbnails' );

function custom_size_for_shop_thumbnails( $size ) {
    return "medium";
}

This will show proportional image sizes on catalog page. If you want to show also original image sizes for single product page then add also this custom code:

add_filter( 'single_product_large_thumbnail_size', 'custom_size_for_shop_single' );

function custom_size_for_shop_single( $size ) {
    return "original";
}

This should work for you.

Arlind

Hi salle444,

To remove outdated files notification on Aurum follow these steps:

1. Download this file: http://drops.laborator.co/1ciu8+

2. Replace it in this directory:

wp-content/themes/aurum/woocommerce/single-product/

We will update Aurum soon, and those warning will disappear

When the update it’s ready you will receive an email if you have enabled “Get notified by email if this item is updated” from your Downloads tab.

(view large version)

Kind Regards,
—Ylli

Hi adambrgmn,

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution

Kind Regards,
—Ylli